Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$246.32
Save $27.37
The comparable value is $273.69

Customer reviews

Rating 3.6 out of 5 stars with 1806 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,806 reviews
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cheap laptop, good for kids. Not good for gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the laptop, it is a little slow.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay, let’s me do my work just fine but is slow.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, LEvono, thank you for choosing Lenovo! We recommend ensuring your system has the latest Windows updates available to help improve system performance. Other than that, we are glad to hear that your IdeaPad 1 has been fine for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a personal lap top to get work done when I am away from home but it was to slow.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Return order # BBY01-806905332987, #BBY01-8069053

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was not what I thought it was going to be. I have received authorization to return them. I talked to Paola in your Help Center on 2/7. She verified that BB knew there were 8 of them. Right now I'm travelling and will return them in the 1st week of March 2024...well before the 3/17/ deadline. Someone ftom Best Buy SHOULD CONTACT ME PRIOR TO 3/4/24 IF THERE IS A PROBLEM WITH THIS!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop for less price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always price matter. For such a low price, we cannot expect high performance.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Budget-Friendly but Slow

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This budget laptop, priced at $149, offers affordability but struggles with slow performance. While it handles basic tasks, accessing essential applications, including the web browser, requires considerable patience due to occasional delays. If you’re seeking a low-cost option and can tolerate occasional sluggishness, this might suit your needs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Super slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so slow. Its not an internet issue its the laptop itself. I got what i thought would be a great one for my son to use but you cant even hardly get a browser to open up to even search something. Definitely a dud buy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, laptop is great for getting work done. Super simple and easy to set up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    But something else!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas, it took forever to setup. After logging in, it took a long time for icons to appear. It's so slow, I tried to connect it to his tv, it kept timing out and never connected. He haven't used it since he set it up. The return date has passed for store, so I guess we are stuck with it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, TraciL. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 3 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but not good because its slow bit its worth if you trying to save up money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A huge miss

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man is this thing slow. The display is awful too. I only bought this because I needed an emergency backup laptop. I would never consider this to be a functional long-term laptop for anyone.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Azdesert92. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 3 out of 5 stars

    Purchase for College student

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serve its purpose for the good price. Good for school work and minor work related stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! Black Friday deal for $149! My son is 14, his schools no longer issue physical textbooks so the students are required to have a laptop. This one has been amazing! If you’re looking for a good, reliable, cheap laptop, this is it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for simple office work lightweight and decent battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Updates and keeps a long battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS LAPTOP!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop a month ago and still haven’t needed to charge it. Hands down the absolute best battery with any device I’ve ever used. Super fast, great for my college work.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JessicaA, thank you for choosing Lenovo! We are glad to hear that you are loving your IdeaPad, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 2 out of 5 stars

    Kinda like a box of chocolates, you never know....

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the reviews, it seemed they are all hit or miss as far as working as expected. I must have gotten a bad one. Never worked quite right out of the box, with similar issues to the other reviews. They store I went to didn't have a display to try out. There were no issues with the return and purchase of a better laptop.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Missed Opportunity

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for school. He says it runs so slow that he can't even use it for school because the videos are always buffering. Unfortunately he didn't tell me until well after the return window and I am not tech savvy enough to know how to make it faster so I'm just out $200. I did get it on sale.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, BrittneyI. We are sorry to hear that you have experienced an issue with your IdeaPad. To help remedy this, first, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Quality comouter

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster speed than expected. Good computer for what I need it for which is games and videos and social media streaming.

    I would recommend this to a friend