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Customer reviews

Rating 3.6 out of 5 stars with 1806 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,806 reviews
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable laptop ........**$*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the headache

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be ok for 9yo watching youtube, playing roblox and animating. Processor too slow for opening basic application settings, web browser. Returning immediately for an upgrade. Spend the extra $100 and get a better laptop.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, CaliCal. We are sorry to hear that you have experienced an issue with your IdeaPad, leading to you returning it. In the future, should you need assistance with our device, please feel free to reach out to our tech support team. When looking for your next device, we recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    would buy again!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet keys so I can get work done quietly. Long lasting battery + swift connection. Great volume and easy bluetooth connection. It’s a great laptop for the price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great inexpensive laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good laptop for my personal email and documents and this one is great, the price was excellent and it fits my needs.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, AshleyM. Thank you for choosing Lenovo! We are happy to hear that your meets your IdeaPad meets your needs excellently, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 2 out of 5 stars

    Extremely slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this laptop because it runs very slow, but you get what you pay for. It takes about two minutes just to open any apps or software, and it is extremely laggy. There are so much more options for a little more dime.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, BrooklynO. We are sorry to hear that you have experienced an issue with your IdeaPad, leading to you returning it. When looking for your next computing solution, we also recommend that you review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    Not a good fit

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless. When I could not get it to run, I took it back to the store and the clerk at Best Buy told me that 4 gb of memory was not enough because the windows operating system needed 4 gb to run. I could not run any programs and it just spun and spun. I was never able to use it. Why would they even offer a computer like that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Does everything you need it to do for work or school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome piece of technology works well for the things that I need to do at school. The speed is good. there’s a lot of battery it last long. Display look incredible.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work for very long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our son. It was affordable and he was 10 years old. He has a 3-D print and need to do things for school on google classroom. Basically he was able to use it for a couple of month and then it just stopped working. We were outside our return window and so we were just without a computer for him. it was very frustrating.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Glitchy at best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't recommend unless you're only going to use this to watch YouTube. Even then it freezes and shuts down.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, AdolphH. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this laptop isn’t it. We bought this in order to use for our taxes. But the Window 11 runs this computer so slowly I had to updated for about 1 hour before I can do anything. It kept freezing and the windows could not close. It reacts so slowly. Wished I would have messed with it more before realizing this mistake. I can no longer return it and stuck with this machine that cannot even download stuff that isn’t compatible with Microsoft.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Ducky2277. We are sorry to hear that you have experienced an issue with your IdeaPad. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. And if you would like to learn how to switch out of Windows 11 Home in S-Mode, here is a link to do so: https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307#WindowsVersion=Windows_11 We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Worth every $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to begin her freshman year in college. It’s been working great! And such a great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unnessarily Complicated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. However, there is no instruction manual, which makes it difficult to operate. Also the settings were not connected to a printer, which complicated usage until I got Geek Squad technical assistance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop great picture and I like the touch screen. It has great speed as well. Laptop last several days for me.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, KelseyA. Thank you for choosing Lenovo! We are glad to hear that you love your IdeaPad, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 2 out of 5 stars

    Too Slow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely slow, took a long time to do anything on it as most tasks using wifi were not easy to do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This 14” Lenovo laptop is the best we love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 14 inches Lenovo laptop is so amazingly easy to use, it does the job great for it size. N with Cloud support too, it is so small & easy to take it with u anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have and very easy to use, i totally recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slower than a snail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited in getting this laptop for a good price. Unfortunately that was a mistake. This laptop is terrible slow. The browser didn’t want to open took very long time to open and when screen popped out it said it’s not responding. Multiple restarting of the laptop didn’t solve the problem. It would take minutes to open a browser for you to wait ages to load and it would then get stuck. Must have nerves of steel to deal with this laptop because it’s extremely slow and you can’t do anything with it. Have to return it. Very dissatisfied and disappointed that in 2024 such slow laptops exist. Wouldn’t recommend

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Karol. We are sorry to hear that you have encountered an issue with your IdeaPad not meeting your needs, leading you to return it. When looking for your next computing solution, we recommend that you review the features, design, and specifications of any device and select what aligns best with your needs to help ensure you find a good fit. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Buying laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price staff was helpful and caring when buying it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Rj21, thank you for choosing Lenovo! We are pleased to hear that your shopping experience and IdeaPad have been great, and we appreciate your time taken to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Good deal for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer, met all expectations. It’s not huge, not a ton of memory, but worked exactly as I expected based on the size! Price point is right on.

    I would recommend this to a friend