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Customer reviews

Rating 3.6 out of 5 stars with 1806 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,806 reviews
  • Rated 5 out of 5 stars

    Ms J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome laptop for the price. I definitely recommend it to everyone.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Msjanet, thank you for choosing Lenovo! We are glad to hear that your IdeaPad has been awesome for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great deal price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great simple laptop to get the simple tasks done. Great deal!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, AnaM, thank you for choosing Lenovo! We are glad to hear that your IdeaPad has been great, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with great battery life and good speed. I very much recommend it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, VaughnA, thank you for choosing Lenovo! We are glad to hear that your IdeaPad works great for you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ! Good purchase and great price!!! Works better than I thought it would.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, SalvadorS, thank you for choosing Lenovo! We are glad to hear that your IdeaPad satisfies, even exceeding your expectations, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Happy little laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product for its value. I was able to use it for what I intended which was to update a car OBD scanner. I am happy with my purchase. A great starter laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Got it for my daughter who is in school. She loves it so far.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, MadelineG! We are glad to hear that your daughter loves it so far. We appreciate your business and for taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Great laptop for schoolwork

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall for the price is a good laptop for your children

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, lightweight laptop. Perfect for work or school.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely Slow

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the slowest worthless laptop I've ever encountered. In fact, I've never got to actually use it because everything about this laptop is slow, even when you're doing a basic task and don't mention internet. I tried it out one time and never touched it since.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, ChristyG. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 2 out of 5 stars

    Save your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though technically operational, the stats of this laptop are so low that it barely functions for the most basic of tasks. Two stars instead of one, only because I should have known better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy and worth every penny.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great laptop. I have been able to get more organized in the New Year and it was a great product for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, good product! B . B.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I'd give 0 stars if I could

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Lenovo PCs at work and I love them. They are solid computers. I thought I'd get my daughter a simple/beginner PC for XMas. Red flag #1- did not turn on when opened. I had to plug into the wall just for it to turn on. Took almost 1 hour just to setup. Once setup, nothing worked. When I clicked on Edge to download Chrome, nothing happened. I then clicked on the settings button to see what apps were "start up" that perhaps were slowing down the PC and nothing. I then proceeded to cntrl-alt-dlt to run diagnostics and it took forever to get to it. Like, a good 5 minutes, which is too long for PC diagnostic. During all this time the browser still did not open nor did the settings button. When the browser did open, I typed in "Chrome" and the browser could not connect to Google. Every other site worked. After 1 hour of fighting with the machine I packed it back up and will be returning to Best Buy to exchange for a better computer as soon as they reopen after Xmas. A brand-new computer out of the box should not give you so many issues. Even a low price, low memory PC should work out of the box. So my daughter will have to wait an extra day for a better PC, which perhaps is a blessing. I don't recommend this unless you like digging into the OS.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, PatrickM. While we appreciate you choosing our brand, we are sorry to hear that you have experienced an issue with your IdeaPad. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple for school and comes with Windows 11s mode. The battery lasts a long time, it's very nice and it's an excellent gift for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unexpected efficiency

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my brother. It has all the docks that a laptop needs in 2023 plusss its does move slow. good for University

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy with with the Lenovo Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boot up is painfully slow, the setup of the laptop is misleading. After using it for a week I am not a fan of Windows 11.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo ideapad 1 N4020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good laptop for basic tasks. Browsing, learning, to use ms office etc., particularly a good one for school kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great and very beautiful laptop that works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    False ad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The advertisement said that I would get six month free security with McAfee but I only get about a little over a month. I purchased during the Thanksgiving weekend and it stated that I had until the end of December to purchase a plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful for college, does everything I need it to while also being big enough to enjoy other things like shows

    I would recommend this to a friend