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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 1807 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,807 reviews
  • Rated 1 out of 5 stars

    Extremely slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is 2 days old and is basically not useable. Opening anything takes a minimum of 5 minutes and half the time crashes the computer. My poor son got this as a Christmas gift and is heartbroken he hasn’t been able to use it. I tried downloading all updates overnight and it did not help at all.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, DanielleC. We are sorry to hear that you have experienced an issue with your IdeaPad. To help resolve this, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 4 out of 5 stars

    H

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good computer for my son's needs. Plays the game he likes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playing games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depends on what you want it for. It does fine for our needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    slow

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very slow computer, no expansion slots not recommended

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, we are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my daughter she loved it. She can play her game on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable Pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and efficient does the Job. Amazing Laptop For the price paid.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good budget option

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this product it was to slow and laging i had thought it might be because it needed to be updated i updated it and it seemed to get even slower

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great computer. made an excellent Christmas gift.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the laptop when it comes to size, but wouldn’t connect to WiFi.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, CharlotteR. We are sorry to hear that you have experienced an issue with your IdeaPad. To try and resolve this, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    perfect in all ways, except weight & battery life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent in speed & clarity of picture. only downside is the weight; it’s the heaviest laptop iv ever had. also, battery life is awful! i keep it shut down; use it maybe 2-3 hrs a day, but having to charge every 3-4 days. other than that, i absolutely love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfectly fine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequately performing inexpensive laptop. Screen could be improved

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lenovo Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow but functional product. Speed was the only issue.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, HermelaM. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for work or school not for gaming though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just the needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer just has the I need for simple tasks, nothing for do to much and runs excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well speed is well, display is clear great product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop is literally the worst one I have ever purchased. I have fought this thing for 5 hours today and still don't have it set up. It is so slow. I had to even factory reset it to get a little more speed which didn't help much. Do not purchase. This is even bad for a 9 year old to use

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, TLCD. We are sorry to hear that you have experienced an issue with your IdeaPad. TO help remedy this, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality service,every thing I desire,thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products. Laptops does all works like it should.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lenovo computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the product right on time. Only problem we’re having is it lags. It’s updated and everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it do everything on it just something cant do but over all love it

    I would recommend this to a friend