Customer Ratings & Reviews

Hey, EstefanyM. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to our support team at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you taking the time to leave your perspective with us.

Hello, Greenstone. We are sorry to hear that you have experienced an issue with your IdeaPad, leading to you returning it. When looking for your next device, we recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, LisaK. We are sorry to hear that you have encountered an issue with your IdeaPad leading to you to return it. This model is an entry level, light-use system, designed for singular, non-intensive tasks, built-in apps and Office applications. We recommend when looking for your next computing solution, that you review the features, design, and specifications of any device and select what aligns best with your needs. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, Tramain. We are sorry to hear that you have experienced an issue with your IdeaPad. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hi, IsaiahA. Thank you for choosing Lenovo! We are glad to hear that your IdeaPad has great value to you, and we appreciate you taking the time to share your experience with us.

Hello, VenusB. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks, such as web-browsing with minimal tabs in use simultaneously. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hey, ShandraJ, thank you for choosing Lenovo! We are glad to hear that your IdeaPad 1 has been great for your child's needs, and we appreciate you taking the time to share your perspective with us.

Hello, Masoukishin. We are sorry to hear that your IdeaPad has fallen short of your expectations. For clarification, we create devices for a wide range of user needs to provide a solution for all. This model is an entry level device that, among other reasons, due to its entry level specifications, it is running Windows 11 Home in S-Mode. This is a lighter, more secure version of Windows as it only allows users to downloaded vetted applications in the Microsoft Store. To help show compatibility with the OS, here is a link (https://support.microsoft.com/en-us/windows/windows-11-system-requirements-86c11283-ea52-4782-9efd-7674389a7ba3) to a Microsoft webpage that details the system requirements for Windows 11, which we hope viewers will find this model aligns with those requirements. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, DavidJ. We are sorry to hear that you have experienced an issue with your IdeaPad leading to you returning it. In the future, should you encounter an issue with a Lenovo device, please feel free to reach out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, JohnF. We are sorry to hear that you have experienced an issue with your IdeaPad. Should you need assistance, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.