Customer Ratings & Reviews

Hello, StacyH. We are sorry to hear that you have encountered an issue with your IdeaPad not meeting your expectations and needs. When looking for your next computing solution, we recommend that you review the features, design, and specifications of any device and select what aligns best with your needs to help ensure you find a good fit. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hi, ShaneJ, thank you for choosing Lenovo! We are glad to hear that your IdeaPad has been really good and meets your expectations. We appreciate you taking the time to share your experience with us.

Hello, Justin. While we are glad you chose to choose us again, we are sorry to hear that your IdeaPad has fallen short of your expectations. When looking for your next computing device, we recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, WadeK. We are sorry to hear that your IdeaPad has fallen short of your expectations, leading to you returning it. For you and viewers of this post, this model ships with Windows 11 S-Mode installed. Windows 11 S-Mode provides added security by only allowing apps available (and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or need to install apps not available at the Microsoft Store, you can switch to standard Windows 11 Home 64-bit Operating System, at no additional cost – it’s quick and simple. If you choose to switch out of S-Mode for Windows 11 Home: Here is a link to instructions for switching from Windows 11 S-Mode to Windows 11 Home: https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307#WindowsVersion=Windows_11

Hey, Bestfridgesofar, thank you for choosing Lenovo! We are glad to hear that your shopping experience was great, and we appreciate you taking the time to share that experience with us.

Hi, DanieF. Thank you for choosing Lenovo! We are glad to know that you love your IdeaPad, and we appreciate your time taken to share your experience and feedback with us.

Hello, PamB. We are sorry to hear that you have encountered an issue with your IdeaPad. This model is an entry level, light-use system. We recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, Whit. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Support here: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you taking the time to share your perspective with us.

Hello, RichardL. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks, such as web-browsing with minimal tabs in use simultaneously, as well as using compatible applications available in the Microsoft App store. This model ships with Windows 11 Home in S-Mode Operating System, a more secure, lighter version of the Windows 11 Operating System due to the computer’s entry level specifications. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, LastManStranded. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system. Given its entry level specifications, should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hey, AllisonW, thank you for choosing Lenovo! We are glad to hear that you love your IdeaPad, and we appreciate you taking the time to share your experience with us.