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Customer Ratings & Reviews

$246.32

Customer reviews

Rating 3.6 out of 5 stars with 1807 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,807 reviews
  • Rated 1 out of 5 stars

    Dont do it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is horrible, too slow ! Worse comp that ive tried !

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Thais. We are sorry to hear that your IdeaPad has fallen short of your expectations. This model is an entry level, light use system designed for singular, non-demanding tasks, also being a reason as to why it does not feature a higher quality display since value is important for devices like this. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Support here: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you taking the time to leave a review with us. Lenovo

  • Rated 1 out of 5 stars

    Garbage laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasnt worthy of my time or yours hence why i returned it lol this computer was so slow and unusable straight out of the box xD

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was very excited when we gifted him this lap top for his birthday. He has been using it for about three weeks now and he is very happy no complaints from him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase laptop is light durable speeds are fast enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good does it’s job no issues as of now still runs good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lap top!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, small lap top so aprpriste for my granddaughter.. I had 2 Lenovos in the past and they last a long time, no problems at all! I’m very satisfied with my purchase!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Look at a different Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow. Regardless of price the computer just goes on infinite loops of delay. Even for my dad who doesn’t require too much from his laptop, this was legitimately unusable.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, SebastianO. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    No go

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow could barley handle running windows itself

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, RobertH. We're sorry to hear that your IdeaPad was not a good fit for your needs, leading to you returning it. We hope that you find the right solution for you and choose our products again in the future. Thank you for taking the time to share your thoughts with us. Lenovo

  • Rated 5 out of 5 stars

    Prefect gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop . Been using it for couple months and no issues

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Get what u pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slowwwww very slow and keeps disconnecting from Internet and it's not my connection everything else works just fine I work from home and children devices no prpblem

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, RasheedaP. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    Budget laptop that is definitely not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely slow laptop. Just the setup alone was a pain for how slow the processor runs and trying to open any window. Spend an extra $50-$100 on something more powerful!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, AlfonzoA. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system. Should you still have your IdeaPad and feel you are using the device for its intended use, yet are still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative: 877-453-6686. If you have returned your device, when looking for your next computing solution, we recommend that you review the features, design, and specifications of any device and select what aligns best with your needs to help ensure you find a good fit. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Efficient laptop for the price!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop really holds it own in power and efficiency depending on what you use it for. My girlfriend loves it and she just uses it for school and maybe watch some Netflix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed of this, for what I need. No issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my college student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my college student to use at school. Lenovo is a great name brand and it is the perfect size and quality to my student. It's working great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash be advised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible do not buy this is trash. It is un usable how slow this is. Complete waste of time. I returned this. Dont waste ur time

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, FelixC. We are sorry to hear that you have experienced an issue with your IdeaPad, leading to you returning it. In the future, should you need assistance with our device, please feel free to reach out to our tech support team. When looking for your next device, we recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 2 out of 5 stars

    The store sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lap top was ok but the gek squid sucked try to get help to get my lap top working they said they don’t have the time for me after driving a half hour or to get there after that I returned it will not buy from u guys again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i brought computer due to started a new job that i needed a laptop. i didint have a lot of money to get it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JanieT, thank you for choosing Lenovo! We are glad to hear that your IdeaPad has worked out well for your needs so far, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 1 out of 5 stars

    Doesn’t work at all/ miserably slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work at all. Can’t even get the browser to open it is so incredibly slow. Will be exchanging for either a non defective one or a different laptop all together

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, AleeshaH. We are sorry to hear that you have experienced an issue with your IdeaPad leading to you returning it. In the future, should you encounter an issue with a Lenovo device, please feel free to reach out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as soon as i signed into microsoft edge, the memory was so low that opening any app or getting on the internet isn't possible. Shouldn't even allow these to be sold

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, MichaelpK. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings, as outdate software can affect performance. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Good when you are on a budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t to positive just because of how cheap it was. It works pretty well and gets the job done. You just have to make too keep up with updates!!

    I would recommend this to a friend