Customer Ratings & Reviews

Hello, Logan. We are sorry to hear that you have experienced an issue with your IdeaPad. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, Hiro. We are sorry to hear that you have encountered an issue with your IdeaPad. This model is an entry level, light-use system, designed for singular, non-intensive tasks, built-in apps and Office applications. We recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, CherlyB. We are sorry to hear that you and your daughter have experienced an issue with your IdeaPad. Apologies in advance for the length of this post, as we want to fully address your review. For clarification, this model is an entry level, light use system designed for singular, non-demanding tasks, such as web-browsing with minimal tabs in use simultaneously. It is also good for using built-in and compatible applications available in the Microsoft App store. This model ships with Windows 11 Home in S-Mode Operating System, a more secure, lighter version of the Windows 11 Operating System due to the computer’s entry level specifications. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we also recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hi, MarkB, thank you for choosing Lenovo! We are pleased to hear that your IdeaPad 1 has been excellent, and we appreciate you taking the time to share your perspective with us.

Hey, MarioR. We are sorry to hear that your IdeaPad fell short of your expectations and needs. We can empathize with dissatisfaction of having something not be able to satisfy its intended purpose. When looking for your next device, we recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. Please keep in mind what's necessary for your specific college experience as well. We appreciate you taking the time to share your thoughts with us.

Hello, NoraM. We are sorry to hear that you have experienced an issue with your IdeaPad. For immediate resolution, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.