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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 3.6 out of 5 stars with 1808 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

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    Rating 4.0 out of 5 stars

67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,808 reviews
  • Rated 5 out of 5 stars

    Great inexpensive laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good laptop for my personal email and documents and this one is great, the price was excellent and it fits my needs.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, AshleyM. Thank you for choosing Lenovo! We are happy to hear that your meets your IdeaPad meets your needs excellently, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents as a gift. They are very happy with the computers.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AdrianyT, thanks for choosing Lenovo! We're thrilled to hear that your parents are very happy with it, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Bought a while back. Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. Fast Shipping! 4GB memory works well for the basic/mid grade user. Operating system is working well with little problems. Thanks Again!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this laptop isn’t it. We bought this in order to use for our taxes. But the Window 11 runs this computer so slowly I had to updated for about 1 hour before I can do anything. It kept freezing and the windows could not close. It reacts so slowly. Wished I would have messed with it more before realizing this mistake. I can no longer return it and stuck with this machine that cannot even download stuff that isn’t compatible with Microsoft.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Ducky2277. We are sorry to hear that you have experienced an issue with your IdeaPad. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. And if you would like to learn how to switch out of Windows 11 Home in S-Mode, here is a link to do so: https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307#WindowsVersion=Windows_11 We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    Not a good fit

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless. When I could not get it to run, I took it back to the store and the clerk at Best Buy told me that 4 gb of memory was not enough because the windows operating system needed 4 gb to run. I could not run any programs and it just spun and spun. I was never able to use it. Why would they even offer a computer like that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This computer is my life line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this computer since the day I purchased it and I swear it’s my life line!! LOVE IT

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unnessarily Complicated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. However, there is no instruction manual, which makes it difficult to operate. Also the settings were not connected to a printer, which complicated usage until I got Geek Squad technical assistance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Does everything you need it to do for work or school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This 14” Lenovo laptop is the best we love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 14 inches Lenovo laptop is so amazingly easy to use, it does the job great for it size. N with Cloud support too, it is so small & easy to take it with u anywhere.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slower than a snail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited in getting this laptop for a good price. Unfortunately that was a mistake. This laptop is terrible slow. The browser didn’t want to open took very long time to open and when screen popped out it said it’s not responding. Multiple restarting of the laptop didn’t solve the problem. It would take minutes to open a browser for you to wait ages to load and it would then get stuck. Must have nerves of steel to deal with this laptop because it’s extremely slow and you can’t do anything with it. Have to return it. Very dissatisfied and disappointed that in 2024 such slow laptops exist. Wouldn’t recommend

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Karol. We are sorry to hear that you have encountered an issue with your IdeaPad not meeting your needs, leading you to return it. When looking for your next computing solution, we recommend that you review the features, design, and specifications of any device and select what aligns best with your needs to help ensure you find a good fit. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally after 3 computers one that actually open a page in less than and hour super fast and easy to use deff going with the same one next year for my daughters middle school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer, met all expectations. It’s not huge, not a ton of memory, but worked exactly as I expected based on the size! Price point is right on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable laptop ........**$*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop great picture and I like the touch screen. It has great speed as well. Laptop last several days for me.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, KelseyA. Thank you for choosing Lenovo! We are glad to hear that you love your IdeaPad, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 2 out of 5 stars

    Glitchy at best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't recommend unless you're only going to use this to watch YouTube. Even then it freezes and shuts down.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, AdolphH. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, light weight. Has all the bells and whistles you need on a laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    idea pad 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer functions as it should my only issue is it will not connect with my wireless printer. If it was not for that 5 stars! Would be great for a student or teen for school. I do not do any gaming and just use it for day to day boring adult stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying another one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight! Purchased for my daughter and does everything and more. Will be buying another for myself as I need a sleek laptop that can fit anywhere!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overloaded

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Booted this up and was messing with it for 2 hours trying to get it to run better. Boots fine but it gets to the desktop and never stops running at 100%, it's being overloaded by something and I can't find anything in task manager. I was planning to use this for classwork but it can barely boot up it's own programs.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, BrettW. We are sorry to hear that you have experienced an issue with your IdeaPad. To try and resolve this, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Buying laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price staff was helpful and caring when buying it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Rj21, thank you for choosing Lenovo! We are pleased to hear that your shopping experience and IdeaPad have been great, and we appreciate your time taken to share your feedback with us. Lenovo