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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 1805 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ideapad 1 14" laptop's ease of use, affordability, and impressive battery life, praising its portability and lightweight design. However, many users express concerns regarding its processing speed and limited RAM, finding the performance inadequate for demanding tasks. Some also mention challenges with boot times and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,805 reviews
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was very cheap, but only needed it for setting up my drones. Runs very slow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift, and for the price it's really good.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay, let’s me do my work just fine but is slow.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, LEvono, thank you for choosing Lenovo! We recommend ensuring your system has the latest Windows updates available to help improve system performance. Other than that, we are glad to hear that your IdeaPad 1 has been fine for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    It's a Medium

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Computer is okay. Although, the computer is very slow. However, The Display is great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good laptop,i use it browsing.its frame is strong, affordable,have modrate speed.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Good but slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for basic needs, however it runs slow keep that in mind

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our daughter, very good for price, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift recipient loved it. Was what they needed

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cheap laptop, good for kids. Not good for gaming

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the laptop, it is a little slow.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a personal lap top to get work done when I am away from home but it was to slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely my favorite laptop so far. The size is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Return order # BBY01-806905332987, #BBY01-8069053

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was not what I thought it was going to be. I have received authorization to return them. I talked to Paola in your Help Center on 2/7. She verified that BB knew there were 8 of them. Right now I'm travelling and will return them in the 1st week of March 2024...well before the 3/17/ deadline. Someone ftom Best Buy SHOULD CONTACT ME PRIOR TO 3/4/24 IF THERE IS A PROBLEM WITH THIS!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Just what I needed!!! Clean and works well. Needed a laptop that had Microsoft software installed for work from home job!!!

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Good laptop for less price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always price matter. For such a low price, we cannot expect high performance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    LOVE THIS LAPTOP!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop a month ago and still haven’t needed to charge it. Hands down the absolute best battery with any device I’ve ever used. Super fast, great for my college work.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JessicaA, thank you for choosing Lenovo! We are glad to hear that you are loving your IdeaPad, and we appreciate you taking the time to share your experience with us. Lenovo

  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    But something else!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas, it took forever to setup. After logging in, it took a long time for icons to appear. It's so slow, I tried to connect it to his tv, it kept timing out and never connected. He haven't used it since he set it up. The return date has passed for store, so I guess we are stuck with it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, TraciL. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but not good because its slow bit its worth if you trying to save up money

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Budget-Friendly but Slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This budget laptop, priced at $149, offers affordability but struggles with slow performance. While it handles basic tasks, accessing essential applications, including the web browser, requires considerable patience due to occasional delays. If you’re seeking a low-cost option and can tolerate occasional sluggishness, this might suit your needs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! Black Friday deal for $149! My son is 14, his schools no longer issue physical textbooks so the students are required to have a laptop. This one has been amazing! If you’re looking for a good, reliable, cheap laptop, this is it!

    I would recommend this to a friend