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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 1805 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ideapad 1 14" laptop's ease of use, affordability, and impressive battery life, praising its portability and lightweight design. However, many users express concerns regarding its processing speed and limited RAM, finding the performance inadequate for demanding tasks. Some also mention challenges with boot times and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,805 reviews
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Very basic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for and that is almost nothing . Runs slow. Nice display

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and my daughter was unable to use it for school

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Don’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low difficulty opening simple sites and loading takes forever

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Tad bit too slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I returned it because it was too slow for my needs.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking laptop. Seems a bit slow and not due to my internet service.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed was way to slow. Returned the laptop and purchased a new laptop

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Useful basic computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect size and price if you want something to use in addition to your smartphone. For viewing your retirement accounts, banking websites and anything else you'd like to see on a bigger screen, this is just right.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    You get what you pay for!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop looks the part, but unfortunately the cliche you get what you pay for applies 100%. It is extremely slow and for whatever reason the files i created with graphics didn’t save with the same formatting. This laptop is best used for answering emails and very patiently internet surfing.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, BrendaB. We are sorry to hear that you have experienced an issue with your IdeaPad. To help remedy your issues, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the cost of this laptop, A tad slow using the internet. For my use of this computer basically for emails, bill paying, and a source for news, weather, entertainment and sports.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    I do not recommend this underpowered laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a computer networking/repair business, and this is easily the worst computer I have ever tried to set up. It simply cannot run Windows 11 with its meager specs. Once the computer was set up and I lightened its load as much as possible, I couldn’t even get a right-click menu to appear. Microsoft Edge will literally stand still. I tried to d/l Google Chrome but Edge was stuck in the mud. I find it amazing that Lenovo would even put their name on this barely-functioning machine.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, BrianC. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks, such as web-browsing with minimal tabs in use simultaneously, as well as using compatible applications available in the Microsoft App store. This model ships with Windows 11 Home in S-Mode Operating System, a more secure, lighter version of the Windows 11 Operating System due to the computer’s entry level specifications. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 4 out of 5 stars

    Easy to pick up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service and nice product! The only thing kind of slow but works

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    It’s okay.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay for basic needs. It’s a little slower than my previous Lenovo.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Dissapointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. New and it was too slow. Lenovo is great but not this one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for the price. Lightweight and easy to travel with!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Slow but cheap lap top.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very slow. Otherwise nice machinr for the monet

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    And the Winner is!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot of searching and shopping and poof here it is. Are there faster computers?, sure. Are there larger screens?, yep! Both the computer and Best Buy made a serious decision, very simple. This is what shipping should be.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the computer was slow but I downloaded an app that made me get out of OS and ever since then computer has been working wonders for me and I love it I use it for school mostly and personal things and sometimes for work.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cute functional laptop by lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend asked me to shop for a laptop for her granddaughter to use for school. This was the first time I saw a Lenovo for that price so I quickly purchased it for her. It comes with Microsoft office and she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Beginners computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter computer for college! I needed a budget computer to do simple homework and projects and this did the job!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Anirazc, thank you for choosing Lenovo! We are excited to hear that your IdeaPad has been good for your use and needs, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice slim laptop. I use it for basic online stuff like school work, emails and some shopping apps. I haven't had a computer in a while and this was very easy to set up. I am very pleased with my Lenovo laptop.

    I would recommend this to a friend