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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 1805 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ideapad 1 14" laptop's ease of use, affordability, and impressive battery life, praising its portability and lightweight design. However, many users express concerns regarding its processing speed and limited RAM, finding the performance inadequate for demanding tasks. Some also mention challenges with boot times and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,805 reviews
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Not greatest experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I received the laptop, it was brand new..when I started setup you could tell it was slow, but I just figured it was because it was getting everything downloaded and needed some time. I waited about 30-45 minutes and tried to start working on it, it started to freeze and wouldn’t open up any app or the internet (yes, we have good internet connection) and it kept giving me error messages. I restarted multiple times and also shut it down and left it for 30 minutes 2 times thinking it may help it perform better..when I turned it back on the second time it gave me an error message before I was even able to log in..I know Lenovo’s are good computers, but I think I just got a dud

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, AmandaE. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best reasonable price device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect got it for my 11year old for homework but of course she does videos connecting to her tv and all and she has a wireless mouse and she is enjoying every minute of it

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 1 out of 5 stars

    Not a good fit

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless. When I could not get it to run, I took it back to the store and the clerk at Best Buy told me that 4 gb of memory was not enough because the windows operating system needed 4 gb to run. I could not run any programs and it just spun and spun. I was never able to use it. Why would they even offer a computer like that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Does everything you need it to do for work or school.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Glitchy at best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't recommend unless you're only going to use this to watch YouTube. Even then it freezes and shuts down.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, AdolphH. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Worst laptop I’ve ever used!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage! I opened the box 4 hours ago and have been pulling my hair out ever since. It is so slow and painful to use. Forced updates are stuck, internet is slooooow, and can’t install any apps because they aren’t “Microsoft Verified”. And yes, I’ve tried modifying the settings to allow install…but the setting doesn’t seem to exist on this laptop. I’ll be returning this garbage tomorrow!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, ShaneB. We are sorry to hear that you have experienced an issue with your IdeaPad, leading to you returning it. In the future, should you need assistance with our device, please feel free to reach out to our tech support team. When looking for your next device, we recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Good I like the new task bar

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good laptop it works for the most part it lags a bit but it's a little bit of an old model windows so it comes with the territory. The audio on it doesn't come through most of the time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great budget chrome book!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is happy with it. It helps her with her school work, it plays low end games, all around it keeps her entertained. Only 4 star because of the lag on slightly higher games.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have and very easy to use, i totally recommend

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great inexpensive laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good laptop for my personal email and documents and this one is great, the price was excellent and it fits my needs.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, AshleyM. Thank you for choosing Lenovo! We are happy to hear that your meets your IdeaPad meets your needs excellently, and we appreciate you taking the time to share your experience with us. Lenovo

  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Too Slow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely slow, took a long time to do anything on it as most tasks using wifi were not easy to do.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Saved the Day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nervous at first about speed but my daughter plays Roblox on it an is very Happy this was a deal to remember I saved on cost an it does what is needed thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a nice on the go laptop. Size and weight is ideal for my use. Only drawback would be the display, but for the price it is still a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Buying laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price staff was helpful and caring when buying it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Rj21, thank you for choosing Lenovo! We are pleased to hear that your shopping experience and IdeaPad have been great, and we appreciate your time taken to share your feedback with us. Lenovo

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    would buy again!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet keys so I can get work done quietly. Long lasting battery + swift connection. Great volume and easy bluetooth connection. It’s a great laptop for the price!!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Not worth the headache

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be ok for 9yo watching youtube, playing roblox and animating. Processor too slow for opening basic application settings, web browser. Returning immediately for an upgrade. Spend the extra $100 and get a better laptop.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, CaliCal. We are sorry to hear that you have experienced an issue with your IdeaPad, leading to you returning it. In the future, should you need assistance with our device, please feel free to reach out to our tech support team. When looking for your next device, we recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Extremely slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this laptop because it runs very slow, but you get what you pay for. It takes about two minutes just to open any apps or software, and it is extremely laggy. There are so much more options for a little more dime.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, BrooklynO. We are sorry to hear that you have experienced an issue with your IdeaPad, leading to you returning it. When looking for your next computing solution, we also recommend that you review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome piece of technology works well for the things that I need to do at school. The speed is good. there’s a lot of battery it last long. Display look incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great and ideal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been using this for almost a year with no complaints so far

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, KadianH, thank you for choosing Lenovo! We are pleased to hear that you it is still working seamlessly for you, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    The best to designer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy-to-use and the best screen resolution, compact and beautifull presentation

    I would recommend this to a friend