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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 1805 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ideapad 1 14" laptop's ease of use, affordability, and impressive battery life, praising its portability and lightweight design. However, many users express concerns regarding its processing speed and limited RAM, finding the performance inadequate for demanding tasks. Some also mention challenges with boot times and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,805 reviews
  • Rated 4 out of 5 stars

    good enough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's aight. You get what you pay for. Don't expect too much.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy and worth every penny.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great laptop. I have been able to get more organized in the New Year and it was a great product for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Save your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though technically operational, the stats of this laptop are so low that it barely functions for the most basic of tasks. Two stars instead of one, only because I should have known better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I'd give 0 stars if I could

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Lenovo PCs at work and I love them. They are solid computers. I thought I'd get my daughter a simple/beginner PC for XMas. Red flag #1- did not turn on when opened. I had to plug into the wall just for it to turn on. Took almost 1 hour just to setup. Once setup, nothing worked. When I clicked on Edge to download Chrome, nothing happened. I then clicked on the settings button to see what apps were "start up" that perhaps were slowing down the PC and nothing. I then proceeded to cntrl-alt-dlt to run diagnostics and it took forever to get to it. Like, a good 5 minutes, which is too long for PC diagnostic. During all this time the browser still did not open nor did the settings button. When the browser did open, I typed in "Chrome" and the browser could not connect to Google. Every other site worked. After 1 hour of fighting with the machine I packed it back up and will be returning to Best Buy to exchange for a better computer as soon as they reopen after Xmas. A brand-new computer out of the box should not give you so many issues. Even a low price, low memory PC should work out of the box. So my daughter will have to wait an extra day for a better PC, which perhaps is a blessing. I don't recommend this unless you like digging into the OS.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, PatrickM. While we appreciate you choosing our brand, we are sorry to hear that you have experienced an issue with your IdeaPad. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lenovo ideapad 1 N4020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good laptop for basic tasks. Browsing, learning, to use ms office etc., particularly a good one for school kids

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Online purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, good product! B . B.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple for school and comes with Windows 11s mode. The battery lasts a long time, it's very nice and it's an excellent gift for Christmas

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Unexpected efficiency

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my brother. It has all the docks that a laptop needs in 2023 plusss its does move slow. good for University

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful for college, does everything I need it to while also being big enough to enjoy other things like shows

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy with with the Lenovo Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boot up is painfully slow, the setup of the laptop is misleading. After using it for a week I am not a fan of Windows 11.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    False ad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The advertisement said that I would get six month free security with McAfee but I only get about a little over a month. I purchased during the Thanksgiving weekend and it stated that I had until the end of December to purchase a plan.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Alright.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An alright laptop! It’s really slow..i would use for notes or so, nothing special. I’ve downloaded some games and played them okay!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Samib. Thank you for choosing Lenovo. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 4 out of 5 stars

    #lovelabtop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the laptop to be perfect for me. I can add programs to dress it up or keep it simple. Comes with security and with these prices who would pass it up. Thank you best buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Daughters were excited!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was very pleased and happy for receiving this as a Christmas gift! I even bought another one for my other daughter!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, i love it, if you can please get it

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Bad choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very slow and gets stuck even with only 3 tabs open. Not worth it

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Saaz. We are sorry to hear that the performance of your IdeaPad 1 has fallen short for you. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Support here: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my great granddaughter and she loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work very well at all. Used a couple of times and slowed down to not able to use anymore.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Ridiculously Slow!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow! Not sure if it was due to it being refurbished or not but I lost my patience and returned it. On top of the fact that it couldn't run the browser I needed for work

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Dreka. We are sorry to hear that your IdeaPad has fallen short of your expectations, leading to your returning it. We recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    laptop new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i Have enjoyed my experience with this Laptop. It is light weight and has a good feel to it. the system works very well

    I would recommend this to a friend