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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 1805 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ideapad 1 14" laptop's ease of use, affordability, and impressive battery life, praising its portability and lightweight design. However, many users express concerns regarding its processing speed and limited RAM, finding the performance inadequate for demanding tasks. Some also mention challenges with boot times and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,805 reviews
  • Rated 5 out of 5 stars

    Jenneypooh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Purchased the computer for my husband and he loves the sleekness and the simplicity of the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenevo Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is really good the first time I got it and ran a game it ran really good the game was Fortnite and it’s pretty hard to run Fortnite especially with a laptop it’s also really good for a work laptop I got this laptop for Mother’s Day about 2 years ago and she still has it this item Is a 10/10

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, MelissaJ, thank you for choosing Lenovo! We are glad to hear that it continues to work well, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my lap top

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love my lap top it’s amazing and the battery life is great. The picture quality is also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was good until son broke the screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it was awesome for the first 31 days until my son broke the screen. I would get it again if I could though. It ran smooth

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Super slow & fruatrating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this laptop never worked properly. It is very, very slow.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Erica,

      Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your IdeaPad 1, leading to you returning it. We apologize for the frustration and inconvenience that this may have caused you.

      We wish to provide the best experience possible, and we appreciate your comments, as we will investigate the matter to make the necessary improvements.

      We hope that you choose our products again in the future, and that you feel free to reach out us with any questions or request that you may have, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing investmet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, also easy to set up and starts up quickly. I would recommend this as a daily use laptop

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Slow System, Trouble with Installing Apps

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started the computer up but was unable to install the virus software included. System ran very slow, even for a cheap laptop, do I returned it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Kbaldman. We are sorry to hear that your IdeaPad has fallen short of your expectations and creating issues, leading to you returning it. For you and viewers of this post, this model ships with Windows 11 S-Mode installed. Windows 11 S-Mode provides added security by only allowing apps available (and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or need to install apps not available at the Microsoft Store, you can switch to standard Windows 11 Home 64-bit Operating System, at no additional cost – it’s quick and simple. If you choose to switch out of S-Mode for Windows 11 Home: Here is a link to instructions for switching from Windows 11 S-Mode to Windows 11 Home: https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307#WindowsVersion=Windows_11 In the future, should you need assistance, feel free to reach out to our Tech Support team to help resolve your issues. Lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It matched what I had, and felt like home when I got it and the price was affordable and a good surprise.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Levno best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grrat fornwork and school cheap price and has all feat plus 3 month of game pass thats a 40 deal there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop for daily use or for qnything that doesent require much power to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use, gets the small task done.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for browsing and simple task. Obviously cannot compare to a surface pro. It’s just a big cell I suppose.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Super slow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice but is horribly slow. It takes a while to start up and everything lags. Trying to use the ínternet the pages take forever to load.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, RobertK. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is low and other than that everything looks good

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, NaveenL. Thank you for choosing Lenovo! If you believe we can help boost your device performance and that it is not a limitation of the device's specifications, please reach out to Lenovo Support for assistance. We are glad to hear that your IdeaPad has been otherwise good, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandson for when he heads off to college. Great starter laptop. Buy a good thumb drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lonovo laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for what you need it for. Simple and easy.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Aydenben, thank you for choosing Lenovo! We are glad to hear that your IdeaPad is a good fit for your needs, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Basic but gets the job done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and great for surfing the web. Gets the job accomplished for a computer used for surfing the web.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Lenovo review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very slow, i was thinking of returning it. I thought Lenovo was a good brand to start off with, but it’s showing me otherwise.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Angie. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    It’s ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was a good value but it is slow and crashes quite a bit. I wouldn’t want to use it as my main computer or as an everyday laptop.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, SuperTeacher. We are sorry to hear that you have experienced an issue with your IdeaPad. To help remedy this, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great for my needs! The display is amazing and the battery life is great as well!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Whoa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable, nice for the price. Try it for yourself

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, , thank you for choosing Lenovo! We are pleased to hear that using your IdeaPad has been nice for you, and we appreciate you taking the time to share your experience with us. Lenovo