Customer Ratings & Reviews
- Model:
- 82V60065US
- |
- SKU:
- 6549071
Customer reviews
Rating 3.6 out of 5 stars with 1805 reviews
(1,805 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed3.2
Rating 3.2 out of 5 stars
- Display4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are enthusiastic about the Ideapad 1 14" laptop's ease of use, affordability, and impressive battery life, praising its portability and lightweight design. However, many users express concerns regarding its processing speed and limited RAM, finding the performance inadequate for demanding tasks. Some also mention challenges with boot times and storage capacity.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an okay computer I wouldn’t buy it, but for my niece and my nephew I would
No, I would not recommend this to a friend- Cons mentioned:Speed
Rated 2 out of 5 stars
Lenovo laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it from best buy online it was too slow working that’s why I returned it
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, KiranB. We are sorry to hear that you have experienced an issue with your IdeaPad. If you felt like you used the device for its intended use, yet still had performance issues, in the future, should you need assistance with our device, please feel free to reach out to our tech support team. When looking for your next device, we recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Rated 5 out of 5 stars
Lenovo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the item I enjoy the product and willing to get more
I would recommend this to a friend- Cons mentioned:Speed
Rated 1 out of 5 stars
Worst computer ever!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t purchase this, this is one off the absolute worst laptop I ever purchased. It’s super slow and you always need to restart it. It’s super glitchy, every time I play on this computer it’s super laggy and slow. I beg you please don’t purchase this.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, SorellysB. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Rated 4 out of 5 stars
Lenovo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It serves my needs for what I needed.I’m only using it for 1 purpose.
I would recommend this to a friend- Cons mentioned:Performance
Rated 2 out of 5 stars
computer not the one I needed for class
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was not working for what I needed it was very slow not helpful for class.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, TeresaN. We are sorry to hear that your IdeaPad has fallen short of your needs, leading to you returning it. This model is an entry level, light-use system. We recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Rated 1 out of 5 stars
UNUSABLE - DON'T WASTE YOUR TIME.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give ZERO as a review point I would. This laptop is unusable. I got it yesterday for my younger brother and I'm trying to set it up and it's EXTREMELY SLOW. Can't even download Google Chrome on it. I don't even understand why they're selling this laptop. No regard for customers. If you want to offer a deal offer a deal on a laptop that's actually usable to show you care about customers. I'm returning it shortly.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, RushellF. We are sorry to hear that you have encountered an issue with your IdeaPad. This model, along with other entry level laptops, ships with Windows 11 in S-Mode. A more secure, lighter version of the Windows 11 Operating System that only allows the downloading of applications from the Microsoft Store. If you try to launch or install an executable or .exe file, the system prevents it. Should you desire to switch to Windows 11 Home to download a specific program, you can switch out of S-Mode to Windows 11 Home. When looking for your next computing solution, we recommend reviewing the features, design, and specifications of any device and select what aligns best with their needs. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Rated 5 out of 5 stars
N
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this almost one year ago still working amazing Good price, good quality
I would recommend this to a friend- Cons mentioned:Speed
Rated 2 out of 5 stars
Save money get a better one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels like an old computer from the jump. Super slow at loading everything
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, Juan. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Rated 4 out of 5 stars
Great purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer, it was a Christmas present for my mom and she loved it
I would recommend this to a friendRated 4 out of 5 stars
Exactly what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is great for small work…definitely what I was looking for
I would recommend this to a friendRated 3 out of 5 stars
Good for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not quite enough, but it does simple well. Multitasking is not really an option.
I would recommend this to a friendRated 5 out of 5 stars
Great customer service as always
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not receive the item But Customer Service like always does amazing work and great customer service with taking care of customers which I’m very grateful for I can never say nothing bad about Best Buy. They are amazing. The company are amazing and I hope they never go out of business. Thank you
I would recommend this to a friendRated 5 out of 5 stars
Perfect for collage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it’s the perfect laptop for what I needed to attend collage. Plus it came with a year of Microsoft 365 so I can easily complete all my assignments with ease. It’s fast, efficient, and even allows for me to stream YouTube or any other streaming service with no lag!
I would recommend this to a friendRated 4 out of 5 stars
Useful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s actually good for what I need it for which is basically internet and music
I would recommend this to a friend- Cons mentioned:Speed
Rated 1 out of 5 stars
Do Not Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this laptop zeros stars I would, it was extremely slow, took forever to load, Microsoft edge crashed whenever you tried to search, I even gave it to my husband who works in IT to see how to fix it and he couldn't, I returned it 2 days later because thats how long it took for it to factory reset
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, Raven. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system. Should you feel you are using the device for its intended use and still experiencing a performance issue after applying available system updates, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
- Cons mentioned:Ram
Rated 2 out of 5 stars
.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just don’t returned it the same day I got it can’t play games nothing
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, Wedolf. We are sorry to hear that your IdeaPad has fallen short of your expectations, leading to you returning it. This model is an entry level, light-use system, designed for singular, non-intensive tasks, utilizing built-in apps and Office applications. We recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
- Cons mentioned:Performance
Rated 1 out of 5 stars
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop and it was a waste of money, they only gave me 15 days to return it, I can't even use it because it keeps turning off, I don't recommend buying it, especially they don't work, this is my second device and it is damaged, best buy only apologizes and doesn't there is nothing more
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, MariaN. We are sorry to hear that you have experienced an issue with your IdeaPad. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Rated 4 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for school and work. Came together nicely with my setup
I would recommend this to a friend- Cons mentioned:Memory
Rated 1 out of 5 stars
Don’t buy this junk.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop didn’t even have enough memory to surf the web. I figured I’d buy a cheep laptop and make the upgrades as necessary to make it better. Only thing is that the laptop isn’t even upgradable. The memory is welded in and it’s a bunch of garbage. I ended up returning it real quick.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, StephenK. We are sorry to hear that your IdeaPad has fallen short of your expectations, leading to you returning it. This model is an entry level system. We recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.














