Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.6 out of 5 stars with 1805 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ideapad 1 14" laptop's ease of use, affordability, and impressive battery life, praising its portability and lightweight design. However, many users express concerns regarding its processing speed and limited RAM, finding the performance inadequate for demanding tasks. Some also mention challenges with boot times and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,805 reviews
  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has a crazy amount of value for the price. You get a full laptop that you can use Microsoft Suites on and an HDMI port with many more ports than any other computer at this price port.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, IsaiahA. Thank you for choosing Lenovo! We are glad to hear that your IdeaPad has great value to you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop for the price, quick and the updates that come out aren’t just for show. They do help the software and help the computer run better. Screen HD looks amazing i love the colors it’s able to put out it’s not 4K but very well executed

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Computer is horrible

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is not functioning properly. It is glitching and it is moving very slow. I have 5G Wi-Fi, and the connection is strong on the laptop and it is still moving slow. It does not have a backlight on it. It is not what I thought it would be. I will be returning it tomorrow.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, KeyonaP. We are sorry to hear that your IdeaPad has fallen short of your expectations, leading to you returning it. This model is an entry level, light-use system, designed for singular, non-intensive tasks, utilizing built-in apps and Office applications. We recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 4 out of 5 stars

    Christmas gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my daughter's Christmas gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Helpful sales staff. Quick delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small laptop that can get the jobs done.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Lenovo laptop is great. The price was also good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good pc

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good pc just for the basic stuff… gets the job done

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 2 out of 5 stars

    Insufficient RAM.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 GB is not enough RAM and you ate unable to upgrade the RAM.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Greenstone. We are sorry to hear that you have experienced an issue with your IdeaPad, leading to you returning it. When looking for your next device, we recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Try if you dare.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 1 star if I could. Very very slow from the start. Nothing installed besides the intital setup installation. Even opening local folders takes forever. Either i bought a defective laptop or I just got what I paid for, but neither way its garbage.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Tramain. We are sorry to hear that you have experienced an issue with your IdeaPad. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Best purchase

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good product for the kids. The best purchase for the amount i got it.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Horrible, save your money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t even give it 1 star, but I have to in order to post this. After it’s done setting up it runs so slow. I’m actually returning both that I purchased and finding something better so I can at least check and send emails. It takes 20 minutes to load the internet browser!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, LisaK. We are sorry to hear that you have encountered an issue with your IdeaPad leading to you to return it. This model is an entry level, light-use system, designed for singular, non-intensive tasks, built-in apps and Office applications. We recommend when looking for your next computing solution, that you review the features, design, and specifications of any device and select what aligns best with your needs. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Lenovo

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses this for school. It has been great and no problems. Not too heavy or bulky. Have been satisfied with it.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Horriable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this as a gift for Christmas for my son for College and is terrible it runs slow is only good for checking emails and some internet access. Nothing else, very disappointed for this computer. Sorry Best Buy but this is not a win, win for my son and I.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, VenusB. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks, such as web-browsing with minimal tabs in use simultaneously. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Great price and serves its purpose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer in a pinch for my son to use for remote school. It has excellent speed, can handle his background apps and runs Minecraft really smoothly. It serves its purpose and I have no complaints, especially for the price I got it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price, performance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price/performance meets your surf and movie needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best laptop i can find for this price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything runs smooth and i haven't had any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop everything works fine the color is great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dummy that put this thing together.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whoever built this crap and mass produced it. Should just get fired. How are you trying to run this operating system in something that doesnt have the capacity to do so!!!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Masoukishin. We are sorry to hear that your IdeaPad has fallen short of your expectations. For clarification, we create devices for a wide range of user needs to provide a solution for all. This model is an entry level device that, among other reasons, due to its entry level specifications, it is running Windows 11 Home in S-Mode. This is a lighter, more secure version of Windows as it only allows users to downloaded vetted applications in the Microsoft Store. To help show compatibility with the OS, here is a link (https://support.microsoft.com/en-us/windows/windows-11-system-requirements-86c11283-ea52-4782-9efd-7674389a7ba3) to a Microsoft webpage that details the system requirements for Windows 11, which we hope viewers will find this model aligns with those requirements. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Excellent value.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of his low price, this laptop is an incredible value. Keyboard feels fantastic screen looks great and power is enough for use. My nieces very happy use for school.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, BradleyD, thank you for choosing Lenovo! We are glad to hear that your IdeaPad has incredible value to you, that your nieces are very happy, and we appreciate you taking the time to share your experience with us. Lenovo

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Don't buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy is great, but this lap top was not. It was so slow that it would take 10 minutes just to open a browser. I bought it as an open box, I can see why they returned it. I returned it as well.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, DavidJ. We are sorry to hear that you have experienced an issue with your IdeaPad leading to you returning it. In the future, should you encounter an issue with a Lenovo device, please feel free to reach out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo