Customer Ratings & Reviews

Hello, JaredG. We are sorry to hear that you have experienced an issue with your IdeaPad. For assistance, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hi, Brocka. We are sorry to hear that your IdeaPad feel short of your needs and expectations, leading to you returning it. If you encounter an issue with our products in the future, please feel free to reach out to our support teams for help. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, IsaiahC. We are sorry to hear that you have experienced an issue with your IdeaPad. To help remedy this, first, we recommend searching for and applying any available updates through Windows Update Settings. If after applying available updates and the system restarting, yet your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, RebeccaT. We are sorry to hear that you have encountered an issue with your IdeaPad not meeting your needs. When looking for your next computing solution, we recommend that you review the features, design, and specifications of any device and select what aligns best with your needs to help ensure you find a good fit. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, Antoine. We are sorry to hear that your IdeaPad did not meet your expectations leading to you returning it. This model is an entry level, light-use system, designed for singular, non-intensive tasks, built-in apps and Office applications. We recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, Jeffm. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, KitTayCalli. We are sorry to hear that you have experienced an issue with your IdeaPad. Apologies in advance for the length of this post, as we want to fully address your review. For clarification, this model is an entry level, light use system designed for singular, non-demanding tasks, such as web-browsing with minimal tabs in use simultaneously. It is also good for using built-in and compatible applications available in the Microsoft App store. This model ships with Windows 11 Home in S-Mode Operating System, a more secure, lighter version of the Windows 11 Operating System due to the computer’s entry level specifications. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we also recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hey, ElizabethJ. We're sorry to hear that your experience with your IdeaPad was poor. If we can help and you still have your device, we recommend contacting Lenovo Support to start finding a solution for you.