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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 1805 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

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Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ideapad 1 14" laptop's ease of use, affordability, and impressive battery life, praising its portability and lightweight design. However, many users express concerns regarding its processing speed and limited RAM, finding the performance inadequate for demanding tasks. Some also mention challenges with boot times and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,805 reviews
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    No go

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow could barley handle running windows itself

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, RobertH. We're sorry to hear that your IdeaPad was not a good fit for your needs, leading to you returning it. We hope that you find the right solution for you and choose our products again in the future. Thank you for taking the time to share your thoughts with us. Lenovo

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was to be an Xmas gift for light use. Super slow and unresponsive dueing light internet use. Just get an android tablet or higher priced laptop. Would give less than one star but cant.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, LordofHorror. We are sorry to hear that you have experienced an issue with your IdeaPad, leading to you returning it. In the future, should you need assistance with our device, please feel free to reach out to our tech support team. When looking for your next device, we recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to say this laptop is a great buy I make t shirts for my business and it works well with my circut app and surfing the net has been easy thank you so much

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    I don't like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's slow. Takes very long to load. I want to take back but time would Permit me. Please tell its not too late. Service with Best Buy was great but I don't line the product

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, KesueN. We are sorry to hear that your IdeaPad has not met your expectations. This model is an entry level, light use system designed for singular, non-demanding tasks, such as web-browsing with minimal tabs in use simultaneously. Should decide to keep your device and feel you are using the device for its intended use, yet are still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Soooooo slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowest computer I’ve ever owned, straight out the box. Imagine dial up, downloaded 1000 songs off Napster slow. 0 stars would not recommend

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Candice. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks, such as web-browsing with minimal tabs in use simultaneously, as well as using compatible applications available in the Microsoft App store. This model ships with Windows 11 Home in S-Mode Operating System, a more secure, lighter version of the Windows 11 Operating System due to the computer’s entry level specifications. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Bad Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance was not very good. It is very slow to boot up. The response speed from clicks also slow. There was some buffering also going on with page loading. I had to return it

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, TemiA. We are sorry to hear that your IdeaPad has fallen short of your expectations, leading to you returning it. This model is an entry level, light-use system. When looking for your next device, we recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was very excited when we gifted him this lap top for his birthday. He has been using it for about three weeks now and he is very happy no complaints from him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lap top!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, small lap top so aprpriste for my granddaughter.. I had 2 Lenovos in the past and they last a long time, no problems at all! I’m very satisfied with my purchase!!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Look at a different Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow. Regardless of price the computer just goes on infinite loops of delay. Even for my dad who doesn’t require too much from his laptop, this was legitimately unusable.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, SebastianO. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good and high quality and it works so much good my kids loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i brought computer due to started a new job that i needed a laptop. i didint have a lot of money to get it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JanieT, thank you for choosing Lenovo! We are glad to hear that your IdeaPad has worked out well for your needs so far, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent would recommend this product for anyone who wants a good quality laptop

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, MarkB, thank you for choosing Lenovo! We are pleased to hear that your IdeaPad 1 has been excellent, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Get what u pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slowwwww very slow and keeps disconnecting from Internet and it's not my connection everything else works just fine I work from home and children devices no prpblem

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, RasheedaP. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Very pleased With This Purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price! Gets the job done and quality processor!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Budget laptop that is definitely not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely slow laptop. Just the setup alone was a pain for how slow the processor runs and trying to open any window. Spend an extra $50-$100 on something more powerful!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, AlfonzoA. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system. Should you still have your IdeaPad and feel you are using the device for its intended use, yet are still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative: 877-453-6686. If you have returned your device, when looking for your next computing solution, we recommend that you review the features, design, and specifications of any device and select what aligns best with your needs to help ensure you find a good fit. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Perfect for my college student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my college student to use at school. Lenovo is a great name brand and it is the perfect size and quality to my student. It's working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient laptop for the price!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop really holds it own in power and efficiency depending on what you use it for. My girlfriend loves it and she just uses it for school and maybe watch some Netflix.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ram sucks it was to slow for what I needed it and I'm a college student

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, MarioR. We are sorry to hear that your IdeaPad fell short of your expectations and needs. We can empathize with dissatisfaction of having something not be able to satisfy its intended purpose. When looking for your next device, we recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. Please keep in mind what's necessary for your specific college experience as well. We appreciate you taking the time to share your thoughts with us. Lenovo

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Trash be advised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible do not buy this is trash. It is un usable how slow this is. Complete waste of time. I returned this. Dont waste ur time

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, FelixC. We are sorry to hear that you have experienced an issue with your IdeaPad, leading to you returning it. In the future, should you need assistance with our device, please feel free to reach out to our tech support team. When looking for your next device, we recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Good when you are on a budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t to positive just because of how cheap it was. It works pretty well and gets the job done. You just have to make too keep up with updates!!

    I would recommend this to a friend