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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 1805 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

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Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ideapad 1 14" laptop's ease of use, affordability, and impressive battery life, praising its portability and lightweight design. However, many users express concerns regarding its processing speed and limited RAM, finding the performance inadequate for demanding tasks. Some also mention challenges with boot times and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,805 reviews
  • Rated 2 out of 5 stars

    The store sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lap top was ok but the gek squid sucked try to get help to get my lap top working they said they don’t have the time for me after driving a half hour or to get there after that I returned it will not buy from u guys again

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Doesn’t work at all/ miserably slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work at all. Can’t even get the browser to open it is so incredibly slow. Will be exchanging for either a non defective one or a different laptop all together

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, AleeshaH. We are sorry to hear that you have experienced an issue with your IdeaPad leading to you returning it. In the future, should you encounter an issue with a Lenovo device, please feel free to reach out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Great working small device!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my wife, she uses it for work and has no complaint, great processing power and reliability.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as soon as i signed into microsoft edge, the memory was so low that opening any app or getting on the internet isn't possible. Shouldn't even allow these to be sold

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, MichaelpK. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings, as outdate software can affect performance. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Cons mentioned:
    Ram

    Rated 1 out of 5 stars

    Dont waste money with this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Locked down to only use edge unless you download app to change it. You cannot upgrade ram in this version of laptop. Only would recommend for basic web browsing only

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for general tasks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for using the internet or using office if you remove all the bloatware It has good quality materials but the trackpad does not feel solid inside

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Do not buy, VERY slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowest laptop in the world. Save your self the hasle and dont buy it. It takes about 4 minutes to get a web browser to open and load. Searching is even worse

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Logan. We are sorry to hear that you have experienced an issue with your IdeaPad. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt expect the laptop would be so good. I love it and the features

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    CRAP!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer sucks! Don't waste your money! Wish I never bought this piece of crap! Now it's too late to return it!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    you get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess i got what i paid for. I don't know if it was defective but, it was too slow. I think the software was messed up when i received it. Had to return it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Hiro. We are sorry to hear that you have encountered an issue with your IdeaPad. This model is an entry level, light-use system, designed for singular, non-intensive tasks, built-in apps and Office applications. We recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Very high quality laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laptop for our twelve-year-old daughter and she loves it. However, she is not a gamer, so she didn’t need a $1000 laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal - Christmas present for my son

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very affordable at the time for a Christmas present for my son. All the components to this device are very good and its keeping my son satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Laptop, enough power for my daily office work

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AlejandroP, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad has been amazing for you, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Lenenvo ideapad not bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really pleased with the computer for the money at the time

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Horrible computer everything about it can’t get on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is horrible can get on nothing bought it for for my daughter she’s 8 and so disappointed can’t even do her school work worst computer I ever bought

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, CherlyB. We are sorry to hear that you and your daughter have experienced an issue with your IdeaPad. Apologies in advance for the length of this post, as we want to fully address your review. For clarification, this model is an entry level, light use system designed for singular, non-demanding tasks, such as web-browsing with minimal tabs in use simultaneously. It is also good for using built-in and compatible applications available in the Microsoft App store. This model ships with Windows 11 Home in S-Mode Operating System, a more secure, lighter version of the Windows 11 Operating System due to the computer’s entry level specifications. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we also recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Would highly suggest for small Business owners or college students!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, SaraW, thank you for choosing Lenovo! We are glad to hear that your IdeaPad has been great, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered very timely and was of great value works perfectly and was much needed

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JermellW, thank you for choosing Lenovo! We are glad to hear that your IdeaPad has great value to you and works perfectly for your needs. We appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, for the needs i use it for when doing a work report.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JulioC, thank you for choosing Lenovo! We are glad to hear that your IdeaPad works great for you and your needs, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the worse laptop I’ve ever purchased, you get what you pay for for such a value. Was unable to connect to internet could not get pass putting name in

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, NoraM. We are sorry to hear that you have experienced an issue with your IdeaPad. For immediate resolution, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Ideadpad 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good buy for basic computing i don't really have any problems but sometimes it needs to sit for a few minutes to free up resources wireless AX is excellent

    I would recommend this to a friend