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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 1805 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

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Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ideapad 1 14" laptop's ease of use, affordability, and impressive battery life, praising its portability and lightweight design. However, many users express concerns regarding its processing speed and limited RAM, finding the performance inadequate for demanding tasks. Some also mention challenges with boot times and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,805 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. I couldn’t ask for more.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, LauritaP. Thank you for choosing Lenovo! We are glad to hear that your IdeaPad has been great for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Dont Buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow did not work kept loading. I bought two and they are both the same. Would not recommend to anyone.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, MH01. We are sorry to hear that you have experienced an issue with your IdeaPad. If you still have your devices, to try and resolve this, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Worst

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't even work when I bought a new charger for it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, NeldaA. We are sorry to hear that you have experienced an issue with your IdeaPad. To help remedy this, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Good basic computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great little basic computer with Word on it. It gets the job done and i can watch my movies on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everyday!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My aunt loves it. It helps her with her small business.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JasmineC. Thank you for choosing Lenovo! We are glad to hear that your aunt loves it, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Works grate

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works grate for my middle school kid he love it and uses it all the time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great price. Poor performance.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great deal, but it’s the slowest new computer I’ve ever bought. It was meant for web browsing and email. Simple things. Just having the MS Edge web browser open with a single tab, the CPU was hitting 100%. I was expecting a better experience from a Lenovo.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Brose. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level system. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Good for the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the cost, along with Windows 11 Home apps. I purchased it for my kids learning at home

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Too slow for basic browsing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it. Was too slow for even basic browsing. I was hopeful the reviews were exaggerated.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, KevinT. We are sorry to hear that your IdeaPad has fallen short of your expectations. This model is an entry level, light-use system, designed for singular, non-intensive tasks, utilizing built-in apps and Office applications. We recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Very slow at responding, would not recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy because it is the slowest PC i have ever had, it was like i was on dial up again.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, CraigS. We are sorry to hear that your IdeaPad has fallen short of your expectations. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you still have your IdeaPad and feel you are using the device for its intended use, yet are still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. If you have returned your device and are looking for another, we recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Most bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for this laptop. Faster than I expected. Fast and great graphics for a budget laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Work for was it was made off. However make sure that you read the capacity before purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price for my Computer as superb, i will by all of my computers from best buys forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic computing and web browsing. Not for any task that requires high computing power.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very slow and kicks us off Wi-Fi a lot yet we use chromebooks and iPads and same Wi-Fi no problem

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, AngelaO. We are sorry to hear that you are experiencing an issue with your IdeaPad's performance and Wi-Fi stability. We recommend checking for and applying any available updates through Windows Update Settings, as updated software could resolve your issues. If after completing updates your issue persists, we recommend contacting Lenovo Tech Support at this number for assistance: Lenovo Tech Support, Think Products: 877-453-6686 Lenovo

  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Lemon

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer took two days to complete setup, after setup the computer was very slow and would hang up.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, DanB. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    ALL OFF FRAUD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price reliability is 5 start but i got this off fraud so how can i complain

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Not Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps crashing and freezing up when you try to open Google or Microsoft edge. I'm planning to return it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest piece of junk I have ever bought Audio quit within a week and it's slower than a 99 gateway!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, RichardM. We are sorry to hear that you have experienced an issue with your IdeaPad. To help remedy this, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, love what all it can do, I recommend a friend to get this laptop in

    I would recommend this to a friend