Customer Ratings & Reviews

Hello, BantiC. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system. Should you still possess your IdeaPad and feel you are using the device for its intended use, yet are still experiencing a performance and Wi-Fi issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, EvelF. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, MariaR. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. When searching for your next computing solution, we recommend searching for what best aligns with your preferences and needs to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, JavierO. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, DamianT. We are sorry to hear that you have experienced an issue with your IdeaPad. As a disclaimer, this model is an entry level, light use system. This model ships with Windows 11 Home in S-Mode Operating System, a more secure, lighter version of the Windows 11 Operating System due to the computer’s entry level specifications. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.