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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 1805 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ideapad 1 14" laptop's ease of use, affordability, and impressive battery life, praising its portability and lightweight design. However, many users express concerns regarding its processing speed and limited RAM, finding the performance inadequate for demanding tasks. Some also mention challenges with boot times and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,805 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accessible and easy to set up.....works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Can't really rate yet. This is a Christmas gift.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    GeraldoB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was bad to use, and very slow. Difficult to start

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, GeraldoB. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Laptop great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it was great gift for my son and he loves it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get the computer out of SMode. I could not install any other browsers or any antivirus security. Like webroot. It downloads, but will not install any programs outside of Microsoft store. It tells you it has to be taken out of S-mode. The gueek squad could not help or connect remotely. Had to send back for a refund!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, we are sorry to hear that you have experienced an issue with your IdeaPad leading to you returning it. In the future, should you encounter an issue with a Lenovo device, please feel free to reach out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Very slow computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow speed. Slow to start and slow browser. Slow

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, WilliamD. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good....................................... . ... .

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Lenovo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is item we’re slow working not good I’m return item

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, KardaniR. We are sorry to hear that you have encountered an issue with your IdeaPad. This model is an entry level, light-use system, designed for singular, non-intensive tasks, utilizing built-in apps and Office applications. We recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    Very poor general performance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, first impression is a nice laptop. After working on this machine, I would strongly pass. It's very slow overall. Running normal operations, CPU is at 100% utilization. After clearing up some processes, it was better but out of the box, a user should not have to do this. Just spend a little more for a better machine.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, JohnF. We are sorry to hear that you your IdeaPad has fallen below your expectations. You make a great point, as we recommend all who are in search of a computing solution review the features and specifications of any device and choose what best aligns with their needs to help ensure a good fit. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Best value for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best budget laptops for kids and collage students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my daughter and I hope she will love it

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Linova

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To slow processor, to slow to open page, to slow to

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, YogeshP. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 2 out of 5 stars

    Don't be fooled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine but in less than 1 month, it wouldn't give 100% charge. I returned it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, AlisonL. We are sorry to hear that you have experienced an issue with your IdeaPad. In the future, should you need assistance with our devices, please feel free to reach out to our tech support team. When looking for your next device, we recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Nice buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice buy,fast delivery, arrived in good condition.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Super slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and cheap but the price was cheap too so.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, LindaB. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    Invisible laptop! Wow.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't review this item because- TWICE- UPS delivered it to the wrong apt and the second one I requested a signature for...so, the person denied the pkg and it was returned to Best Buy. It was supposed to be a Christmas gift for my son and a month later I received the refund, but my son didn't get his gift.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT HAPPY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking it to Geek squad. It turns on and is fully loaded with software but nothing loads after the initial site you go to visit. Everything times out to exit page or see if the page will load. Hopefully this inexpensive laptop wasn't a waste of money. Just need it for my personal use. Not for work.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, JennyfromtheBlock. We are sorry to hear that you have experienced an issue with your IdeaPad. If you are still experiencing an issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Great great great laptop I love love love it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I return this PC because it was not right for me. It would be great for a beginner.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Needs improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow didn’t like much kept trying to change from S

    No, I would not recommend this to a friend