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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 1805 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ideapad 1 14" laptop's ease of use, affordability, and impressive battery life, praising its portability and lightweight design. However, many users express concerns regarding its processing speed and limited RAM, finding the performance inadequate for demanding tasks. Some also mention challenges with boot times and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,805 reviews
  • Rated 5 out of 5 stars

    Nice machine for the sale price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well for its specs. Being used as home computer, for light work. Connected to a monitor via hdmi cable. All the features are good, screen resolution, sound, loading speed on both web surfing and data files. Very pleased with it based on its sale price. This is my third purchase. It also runs really superbly after my putting Linux Mint on this machine. I also appreciate the SD card slot and a type C port.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very effective laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a wonderful product. I had it for my nephews back in Ghana and they love using it.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    You get what you pay for…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because of extreme low cost, knowing there was a risk that it wasn’t going run well. The gamble did not pay off, this machine was hung up for about six hours just processing windows updates. Opening a new program might take a minute or two. Good luck running anything that requires a bit of CPU or any memory.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, user329658. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Lenovo!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great. Price was very reasonable. Light weight and pick up was fast!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent based on the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a slow computer. Based on the price you should not expect too much from it. Although it is a computer for simple tasks, executes Word and Excel pretty well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY LATEST LAPTOP PURCHASE IS A DREAM TO USE!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE LENOVO IDEAPAD 1 14" LAPTOP -CELERON N4020 IS THE SECOND LENOVO LAPTOP I HAVE BOUGHT. IT'S SLEEK,AND RELIABLE AT AN AFFORDABLE SALE PRICE. I BOUGHT IT AS A GIFT FOR MY CAREGIVER WHO ABSOLUTELY LOVES IT.I CAN GO ON WRITING ABOUT ITS FUNCTIONS,HOWEVER THE BEST WAY TO KNOW IT IS TO PURCHASE IT. IF THERE A COMPANY THAT CAN BE TRUSTED FOR QUALITY ,IT IS LENOVO !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lenovo laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its a nice laptop for my needs there no cd rom and not enough usb ports but those are easy fix

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for that price and its necessary for my daily activities

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good and nice. I am happy of purchase. very easy to carrying.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Don't waste your time or money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it 0 stars, I would. Purchased this laptop 4 hours ago. I've spent that much time setting it up. Every window/app takes 4+ minutes to open. Camera is absolute trash. Touchpad is only responsive when it wants to be. Definitely not even worth $5. My 12 year old Chromebook works better than this. Waste of time and money. I'll be returning it tomorrow.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, NE23. We are sorry to hear that your IdeaPad has fallen short of your expectations, leading to you returning it. When looking for your next device, we recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value -

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over all great for the price and all the basic tasks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it whould gave a 5 star but it is a little slow on start up

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Bad laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I was sent One that had hardware failure It was replaced This one freezes up constantly It loses the internet connection It says wait constantly with only 2 tabs open. If i could return it and get something better I would. Bad news my other devices work fine and they are 2 8 year old laptops

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, AnthonypM. We are sorry to hear that you have experienced an issue with your IdeaPad. To resolve this, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 4 out of 5 stars

    Happy Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with my purchase. Customer service was also very helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For school

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving it,, excited to to use this laptop for my studies

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, RickeshaS, thank you for choosing Lenovo! We are glad to hear that you are loving it, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    brandon,games

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellant for what he does.playing games of sorts.xmas gift.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Slow cheese

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow, you get what you pay for, and smells like cheese.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, user646716. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Don’t waste your $$$

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my son for Christmas, super slow, Took it back to Best Buy and they said there was nothing they could do, they wouldn’t even take it on trade and it’s brand new. Can’t believe in this day and age they make something this pitiful, don’t waste your money.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, CraigB. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Processing Speed Could Be Improved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Possibly a glitch with the particular computer I purchased -- because I do not believe the CPU itself could be the only contributing factor. It took about 5 minutes each time to load a new tab when browsing the web. I have an HP with similar specs and the computer is considerably faster.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, ND103. We are sorry to hear that you have experienced an issue with your IdeaPad. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 3 out of 5 stars

    Good product disappointing installation process

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-10 computers great but I had to install every update when I Bought the computer and it took 2 days

    No, I would not recommend this to a friend