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Customer Ratings & Reviews

Your price for this item is $271.00
The comparable value price is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 186 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-186 of 186 reviews
  • Rated 4 out of 5 stars

    Had an issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer in September. Twice it went into safe mode for no reason. Geek squad said they probably could not fix it. I reinstalled Windows both times. So far after the second reinstall it's been ok.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KarenL, thanks for choosing Lenovo! We are glad to hear that your issue has been resolved so far, and we appreciate you taking the time to share your feedback with us. If you have any other problems with your IdeaPad, please reach out so that we can help. Lenovo

  • Rated 4 out of 5 stars

    New personal pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything it's supposed to do. I wish the keyboard had a backlighting option. Keys do stick occasionally.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TyandrahA, thanks for choosing Lenovo!

      We are glad to hear that your IdeaPad meets your needs, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience best buy associate was great and computer was just what I needed.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MyishaB,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your shopping experience was great and that your IdeaPad 1 meets your needs.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Nice laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it! It's perfect for what we need and the set up was easy to figure out. Pretty color.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey FarmGirl,

      Thank you for choosing Lenovo!

      It is great to know that you are liking your IdeaPad and that it is perfect for your needs, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 3 out of 5 stars

    slow...irritating Microsoft popups

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow start up...too many Microsoft popups to deal with - annoying ads and no Word installed. Have had to restart too often for a new computer

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MaddieH,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 1. We apologize for the annoyance and irritation that this has caused you. We'd like to work with you to resolve this issue. We believe that managing system notifications and updating system software to resolve performance troubles may improve your experience.

      To start, this Microsoft Support has a webpage shares instructions how to adjust notifications to prevent undesired notifications from popping up: https://support.microsoft.com/en-us/windows/notifications-and-do-not-disturb-in-windows-feeca47f-0baf-5680-16f0-8801db1a8466

      Next, with updating your system, to do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. (If your system is running on Windows 11 Home (Non-S mode)) Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button.

      Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Don't ever buy Lenovo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand this is a budget laptop but that shouldn't mean that I have to get it fixed twice in less than a year of owning it. First time out of nowhere (I babied this laptop) it started sounding like a lawn mower so I returned to best buy got it swapped out now in under 4 months I have to get it fixed again cause it's struggling to connect to the Internet when no other devices are struggling to connect to the Internet. I'm in college I don't have time every other month nearly to run up to best buy to fix a brand new laptop

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KirbyG,

      We're sorry to hear that you're having another problem with your IdeaPad. We apologize for the frustration and inconvenience that has stemmed from this.

      To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button.

      If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

      Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us. Lenovo