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Customer Ratings & Reviews

$375.00
Save $154.99
Comp. Value: $529.99

Customer reviews

Rating 4.6 out of 5 stars with 412 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 412 reviews
  • Rated 3 out of 5 stars

    Serviceable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has some concerns the keypad is too tight together. It can at times feel a little slow. But it’s a good budget laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty Dependable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these all the time. Fairly dependable, not very sexy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for the price. Lower end laptop. We needed it for a very niche app so it works fine for that. I wouldn't use it as a day to day laptop.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this IdeaPad meets your unique needs.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 2 out of 5 stars

    Couldn't Adjust to Bad Screen Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a reliable laptop for strictly work, but the display screen was rather disappointing, as I found my eyes constantly adjusting to it and developing headaches after 2-3 hours of use. Additionally, the screen was difficult to see at certain angles unless viewed straight on. Ultimately, I had to return it because it was impacting my workflow.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Purchases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy Outlook separately. It did not come with the computer. Also, I had to buy a policy with the geek squad to get it all turned felt that I was deceived by the sales.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box headache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of open box, it didnt have a charger even though it said it had a charger. Best buy showed the issues with it and a missing charger was not one of them. Beware when you purchase open box anything, better check the package before you leave the store. Otherwise laptop works just fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok. It freezes up and needs to be rebooted.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright,I love it ...Lenovo - IdeaPad 1 15.6" Full HD

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review 12-19-2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mousepad is not responsive. Keys are too small.. could be larger

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you just need a reliable every day laptop this one is good

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    so disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i've already had to pay a tech guy TWICE to come to my house and get the computer working again. very frustrating. i bought this new computer because i was having trouble with my older one, which i also bought from best buy. i am house-bound, due to health, and it gets expensive to pay a guy every 2 weeks, on average, to get my new computer to run again, and stay alive. randy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GARBAGE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the biggest piece of ISH that I have ever had the unfortunate privilege to own. If I could give it zero or even negative stars, I would. Between Windows 11 that works when it wants to and the overloaded Lenovo applications that slow performance significantly, I should have spent the extra money and bought a Macbook.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worst ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst laptop I've had from Best Buy. Very slow, keeps stopping to ask Wait or cancel. Very unhappy with it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello,

      Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.

      We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 2 out of 5 stars

    Laptop bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for the money do not get!!! Get something better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    this could have been made more clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this without realizing it was not a best buy item. it's a third party and so couldn't be insured. i have to return it because lenova's aren't reliable enough in my experience to not be insured.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Value level shouldn't mean this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't get too far. The first iteration was cosmetically damaged out of the sealed box. The second attempt had a case that was misaligned and clicked into a new position each time you rested your hands to type.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello,

      Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience if you still have your IdeaPad.

      We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product. I had to reboot the system every time I wanted to open an application that was downloaded.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst laptop I’ve ever had. It’s impossible to navigate and if I could, I’d return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    touchpad does not work. had to return for another crap with non-working touchpad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    garbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbagegarbage

    No, I would not recommend this to a friend