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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1103 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the IdeaPad 1 15.6" laptop for its smooth and responsive overall performance, convenient touchscreen, and good portability. Many appreciate the processor speed, battery life, and perfect screen size, while others wish it had expandable RAM and more memory. The laptop's lightweight design is also a plus for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,103 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy great assistance they helped me pick out a nice laptop

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KatyaA,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your service received was great.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    A great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work and projects in the office setting.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MikeS,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this IdeaPad 1 is working great for you use.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Mom’s laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! Well made and easy to use. Mom loves it!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey VictoriaB,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your mom is loving this IdeaPad 1.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Mouse icon hard to see.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the mouse instead of the touch screen, has been a little slow and sometimes hard to see on the screen.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey WilliamC,

      Thank you for choosing Lenovo and for sharing your feedback with us.

      We'd like to work with you to try to resolve this mouse issue. To start, we recommend reviewing the embedded tabs on this Microsoft Support webpage: https://support.microsoft.com/en-us/windows/change-mouse-settings-e81356a4-0e74-fe38-7d01-9d79fbf8712b, that shares information on adjusting settings to make the mouse pointer more visible. If you go under the "Change how the mouse pointer looks" tab, you can make it larger, a different color, and more.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The environment was clean and the associates were professional.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey there,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your purchasing experience was pleasant.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty nice computer love the touch screen on it i love watching movies on it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Bella,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this IdeaPad 1 is working quite nicely for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Not bad but pass on it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 3 stars because it doesn’t what you need but it’s outdated for 2025 pass on it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price, does what we need it for

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TylerR,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this IdeaPad 1 is perfect for your needs.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my husbands business. Sound is good as well

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JenniferD,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this IdeaPad 1 is great fit for your husband's use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    George laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Down size from my desktop works great . Easy to work with

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey GeorgeI,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your IdeaPad 1 is working great for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Price, Good quality If I need to buy a laptop again, I will buy it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TaehwanS,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that your experience with the IdeaPad 1 has been good.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer with great quality and graphics.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey RavenC,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your IdeaPad 1 is working out excellently for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, and good customer service at the Best Buy store.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MaggieK,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that your service received was good and that you are satisfied with your IdeaPad 1.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Solid laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my daughters school work and it wasn't crazy expensive.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey CButler21,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this IdeaPad 1 is working great for your daughter.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price. .

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JeffreyA,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this IdeaPad 1 has been good for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Screen broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it in June 2025 and the screen stopped working a few days ago. It hasn't been dropped or bumped. I'm hoping it will be covered by the warranty. Otherwise it was going fine, if a little slow.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi LisetteG,

      Thanks for choosing Lenovo and for sharing your feedback with us. We are sorry to hear that you ran into this issue with your IdeaPad 1. We wish to provide the best experience possible and would like to work with you to try to improve this experience.

      If you have already contact Lenovo Support, please continue to work with them to resolve the issue. If not, please reach out to us via the Q& A section of this product page to share details of the issue and we'd be happy to help.

      Best regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Its slow when on zoom calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is slow. Other than that it great. I would recommend.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey SHAWNTEG,

      Thanks for choosing Lenovo and for sharing your feedback with us

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great Pick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to navigate. Works great for my classes.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Angiesully2,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your IdeaPad 1 is working great for your use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    WHITE SCREEN OF DEATH ALMOST IMMEDIATELY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTE JUNK! Within 2 weeks this unit was getting the white screen of death, freezing up, and shutting down browsers, regardless of which one used due to not enough memory. Im not storing much files/data AT ALL! This occurs with one window open or 7. Doesnt matter. Neither Lenovo or Bestbuy will address it. I needed a very basic laptop to simply run multiple windows at once. This one FAILED MISERABLY almost immediately. TOTAL WASTE OF MONEY & TIME. Buyer Beware.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MarshallR,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 1. We wish to provide the best experience possible for those using our products, and it is disappointing to read that this is not the case for you. We apologize for the convenience that this has caused you, and we'd like to work with you to resolve these issues.

      To start with system performance, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.

      Please update us when you can regarding this and don't hesitate to reach out to us should you have any questions or need further assistance, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, but could use a backlit keyboard. Nice, otherwise.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BradleyG,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this IdeaPad 1 is working out nicely for you overall.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

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