Customer Ratings & Reviews
![Unmatched efficiency and mobility. AMD Ryzen 5 7520U Processor, 8GB LPDDR5-5500 memory, Integrated AMD Radeon 610M Graphics, 256GB PCle SSD, Suite - [Proseware, Inc.] - 10% off - Slim Zip Backpack $50 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6376a14e-e58e-4d66-b18b-3d5463e44a58.jpg)
- Model:
- 82VG00TYUS
- SKU:
- 10287155
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers love the IdeaPad 1 15.6" laptop for its smooth and responsive overall performance, convenient touchscreen, and good portability. Many appreciate the processor speed, battery life, and perfect screen size, while others wish it had expandable RAM and more memory. The laptop's lightweight design is also a plus for many users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Geek Squad is great but the store sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new labtop is great, but the best buy but store in Marysville WA really sucks at setting up my new labtop. I live 40 miles from the Marysville WA store. After going back and forth to the store three times and still not fixed right. I could not use my NEW lab. I just went to the Verizon store. They worked on my NEW lab top for five minutes and it was all fixed working great.
I would recommend this to a friend usage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Laptop For what i need for light usage and ga
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey there,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your IdeaPad 1 is a good fit for your usage.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
best buy sent me a wrong item
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best buy sent me a wrong item. I asked them to give my money back but never happened and they told me to keep the wrong item
No, I would not recommend this to a friendAs expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good refurb deal on a basic laptop. Cosmetic condition is nice!
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for the price. .
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JeffreyA,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that this IdeaPad 1 has been good for you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Losing Internet Signal.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Lenovo computer has been disappointing. It loses the internet signal a lot even though the connection still shows complete and not weak. I can then grab my old Dell with windows 10 and it seems to work. I bought the other computer because Windows said mine can't be upgraded to Windows 11. I have to reset my modem and after it reboots it works for a while. Not sure if it could be Spectrum and not the IdeaPad as Spectrum in our area is being challenged by Frontiere.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Solid laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my daughters school work and it wasn't crazy expensive.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey CButler21,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that this IdeaPad 1 is working great for your daughter.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Good computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer, and good customer service at the Best Buy store.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MaggieK,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that your service received was good and that you are satisfied with your IdeaPad 1.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Its slow when on zoom calls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speed is slow. Other than that it great. I would recommend.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey SHAWNTEG,
Thanks for choosing Lenovo and for sharing your feedback with us
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Good laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, but could use a backlit keyboard. Nice, otherwise.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey BradleyG,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that this IdeaPad 1 is working out nicely for you overall.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Good laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for every day use and normal work such as with MS office
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey SujP,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your IdeaPad 1 is a good fit for your use.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Screen broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it in June 2025 and the screen stopped working a few days ago. It hasn't been dropped or bumped. I'm hoping it will be covered by the warranty. Otherwise it was going fine, if a little slow.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi LisetteG,
Thanks for choosing Lenovo and for sharing your feedback with us. We are sorry to hear that you ran into this issue with your IdeaPad 1. We wish to provide the best experience possible and would like to work with you to try to improve this experience.
If you have already contact Lenovo Support, please continue to work with them to resolve the issue. If not, please reach out to us via the Q& A section of this product page to share details of the issue and we'd be happy to help.
Best regards,
Lenovo
WHITE SCREEN OF DEATH ALMOST IMMEDIATELY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ABSOLUTE JUNK! Within 2 weeks this unit was getting the white screen of death, freezing up, and shutting down browsers, regardless of which one used due to not enough memory. Im not storing much files/data AT ALL! This occurs with one window open or 7. Doesnt matter. Neither Lenovo or Bestbuy will address it. I needed a very basic laptop to simply run multiple windows at once. This one FAILED MISERABLY almost immediately. TOTAL WASTE OF MONEY & TIME. Buyer Beware.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi MarshallR,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 1. We wish to provide the best experience possible for those using our products, and it is disappointing to read that this is not the case for you. We apologize for the convenience that this has caused you, and we'd like to work with you to resolve these issues.
To start with system performance, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
Please update us when you can regarding this and don't hesitate to reach out to us should you have any questions or need further assistance, as your satisfaction is important to us.
Best regards,
Lenovo
My review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is nice I enjoyed working on it. Speed is good and stoagr
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MartinM,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that this IdeaPad 1 is working nicely for you and that you enjoy using it.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Not bad but pass on it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it 3 stars because it doesn’t what you need but it’s outdated for 2025 pass on it
No, I would not recommend this to a friendBad product and even worse customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst laptop ever made. I bought this on the 20th of August for a birthday present. My daughter started using this on the 30th just after her birthday. 2 weeks later, she turned the laptop on after not using it for a while and the screen started leaking, I took it to best buy who couldn’t determined because nothing was visible, a supervisor took it back at the geek squad, he came back after a while and said there was a crack on the screen causing the lcd crystal to leak, I asked him how this is possible when this has been sitting on a desk and barely used? He said sometimes a little pressure on the screen could cause this. Are you kidding me? A little pressure? What pressure? They suggested I send to manufacturer to see if they could help, I sent it and Lenovo came back with a repair quote of $264.90 for a product that was apparently defective. The top of this is made out of plastic material. DO NOT TOUCH THIS PRODUCT, it is the worst laptop ever, and the manufacturer doesn’t care about customers satisfaction. Horrible people
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Wakawaka,
Thanks for choosing Lenovo and for sharing your feedback with us. We are sorry to hear that you ran into an issue with your IdeaPad 1. We apologize for any inconvenience and dissatisfaction that this has caused you. We understand your perspective, and we appreciate your comments as we wish to provide the best experience possible. We will investigate the matter to make the necessary improvements.
Please don't hesitate to reach out to us via the Q&A section of the product page should you have any questions or need assistance with anything else, as your satisfaction is important to us.
Best regards,
Lenovo
Fine for school
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had some weird issues with the keyboard and browsers where the computer has to be restarted resolve the issue. Has happened more than once.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Jard,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 1. We apologize for the frustration and inconvenience that this may be causing you. that has stemmed from this. We strive to provide the best experience possible and to start, we'd like to work with you to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Also, please feel free to share any updates that you may have regarding this and know that you can reach out to us again here via the Q&A section of the product page should you have any questions or need further assistance, as your satisfaction is important to us.
Best regards,
Lenovo
Functionally basic but annoying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functional machine. The keyboard is weird. I have two of these for business. Myself and the other user both have issues with the trackpad. We can't get it to work normally
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi pawdwrth,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 1 laptops. We apologize for the annoyance that this has caused you, and we'd like to work with you to resolve this issue.
To start, regarding the touchpad, first, in Windows Settings, follow these steps to get to touchpad settings: Bluetooth & Devices > Touchpad. There should be an option to toggle touchpad options there, and please ensure it is on. Also, under the "Taps" option in this part of the menu, you can adjust touchpad sensitivity. If this doesn't do the trick, then try installing any available updates through the Lenovo Vantage app by selecting the "Check for updates" button on the homepage of the app. Then, check for updates in the Settings app by selecting the Windows Updates tab and selecting "Check for updates" button.
Please let us know what else we can do to help improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Does the job. Nothing crazy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I used to have a similar model with double the storage memory. This model sometimes runs out of processing memory, bit that is a minor issue.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey there,
Thanks for choosing Lenovo and for sharing your feedback with us!
It is good to read that this IdeaPad 1 is sufficient for your use.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
It works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but it's a bit slow to turn on and start up and I have issues getting the Bluetooth to connect sometimes.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Vanessa,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 1. We apologize for any inconvenience that this may have caused you, and we'd like to work with you to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
Please let us know what else we can do to help improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo