Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$396.99
Save $183
Comp. Value: $579.99

Customer reviews

Rating 4.6 out of 5 stars with 1108 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,108 of 1,108 reviews
  • Rated 1 out of 5 stars

    Soldered on memory and smaller storage drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for those who don't know, Lenovo's previous version of this laptop was an i5 with 8GB of memory. Exact model was the 82QD00HMUS. It was priced at $319 and you had one slot to upgrade the memory to 16GB. Came with 512GB of storage and Intel Iris XE graphics. Perfect value laptop for what you got. As soon as I received this laptop, I noticed that the memory is locked to 8GB and no RAM slot to upgrade to 16GB. Even for basic users, standard should be 16GB, and for gamers minimum 32GB-64GB. The fact you can't upgrade this to 16GB is enough for me to return this device. Yes yes, you can gain some performance with having it soldered on, but at the end of the day, you are still locked at 8GB. On top of that, they cut the storage in half, from 512GB to 256GB. Granted you can upgrade storage but it's just another cheap tactic. Bad move Lenovo, you can have it back.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey there,

      Thank you for sharing your feedback with us. We are sorry to hear that your IdeaPad 1 was not a good fit for you or fulfill your value requirements, leading to you returning it. We apologize for the disappointment that this has caused you.

      We understand your perspective, and we wish to provide a wide array of products with different configurations for different user's needs at a price that is competitive. Your comments will be considered for future improvements.

      We hope that you choose our products again in the future, and that you reach out to us should you any questions, concerns, or request for assistance.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Best electronic store

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product, profesional attendance good store

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi HilarioF,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this IdeaPad 1 has been excellent for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great buy and sales support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a work laptop with specific requirements last minute - at a reasonable price - checked all the boxes, fast delivery. Support worked with me to make sure that it had the right specs. Have always had HP with Intel, so was unsure of going with Ryzen and Lenovo - but very happy with it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MichelleC,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that you are quite happy with this IdeaPad 1.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, clean and very useful for work of study. Good price for a good computer

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Mamc,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your experience with your IdeaPad 1 has been excellent.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    I like

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as it should. All connections and updates were done easily. Wi-Fi, Bluetooth, all good. This was refreshing after having to return a “new” one from another vendor, because it could not connect to Wi-Fi no matter what. This one may not be “new” but it was listed as in “excellent “ condition and it is. Love it. Just what I needed.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MaynorValkov,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are liking your IdeaPad 1 and that it matches your needs exactly.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service.. ........... ... . . . . . .

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi NANCY,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that your service received was quite good.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    DON'T BUY laptop sucks.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a lenovo idea pad 1 15.6" for 3 years. it wil not charge the battery even though I have bought a new adaptor & a new battery. What is the worse feature in this laptop is the on & off switch. It has some little oval window that does not turn on the computer. Bad way to use a switch for a laptop. the battery keeps losing charge with no way to recharge (35% now). DON'T BUY.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Staravenger,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad. We apologize for the frustration and inconvenience that this may be causing you, and we'd like to work with you to try to resolve this.

      To start, given the details shared and the steps you've taken, we recommend contacting Lenovo Support at this number: 877-453-6686, to work with someone who may help you by conversing on the topic to lead to resolution with a tailored troubleshooting plan.

      Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Lenovo Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a great laptop. It’s very laggy and the fan noise is extremely loud. It’s also very bulky and heavy.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi TaliyahM,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 1. We apologize for any inconvenience that this may have caused you, and we'd like to work with you to resolve this issue.

      To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.

      Please let us know what else we can do to try to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo