Customer Ratings & Reviews
![Unmatched efficiency and mobility. AMD Ryzen 5 7520U Processor, 8GB LPDDR5-5500 memory, Integrated AMD Radeon 610M Graphics, 256GB PCle SSD, Suite - [Proseware, Inc.] - 10% off - Slim Zip Backpack $50 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6376a14e-e58e-4d66-b18b-3d5463e44a58.jpg)
- Model:
- 82VG00TYUS
- SKU:
- 11897856
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it bc it wasn't fast enough. Disappointing
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello ChristinaH,
Thank you for sharing your feedback with us. We're sorry to hear that your IdeaPad fell short of your needs, leading to you returning the system.
We have noted your comments, as your input is important in our review of opportunities for improvement. We hope that you choose our products again in the future, and that you feel free to reach out to us with any issues, as we strive to provide the best experience possible.
Best regards,
Lenovo
Basic laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s functional it looked better online…better choices out there.
No, I would not recommend this to a friend- Pros mentioned:Touchscreen
Bad battery/charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life on this Lenovo laptop is so BAD! Aside from bad battery life it takes forever to charge! The touch screen feature is neat but overall wouldn’t re purchase this laptop
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey GuadalupeG,
Thank you for sharing your feedback with us. We are sorry to hear that the system battery life and charging speeds fell short of your expectations. We'd like to work with you to try address these points.
Regarding your issue with battery life – there are many variables that contribute to shorter battery life. Thankfully, many of those variables can be adjusted. By default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend utilizing the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). You can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need further assistance.
Best regards,
Lenovo
Unlucky Purchase??
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great until someone hacked it, and I had to return it to your store. I am now waiting for the repair.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey there,
Thank you for sharing your feedback with us. We are sorry to hear that this has happened.
We hope that your system is restored swiftly, and if we can help you in any other way, please feel free to reach out to us via the Q& A section of this product page with any questions or request for assistance.
Best regards,
Lenovo
Lenovo Idea Laptop Open Box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop ran slow, hadn't even loaded any software on it. Maybe it still had issues since I had purchased it as an open box item.
No, I would not recommend this to a friendAwful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible computer. Wanted to do this google chrome thing. I tried to get rid of it, but that's all this computer will do. I just wanted HP computer that does Windows11 without google chrome. Would advise you to choose this only if you are a big google fan.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi BarbaraR,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into an issue with your IdeaPad 1. We apologize for any inconvenience that this may be causing you, and we'd like to work with you to try to resolve this issue.
To start, since this IdeaPad 1 is a Windows based system, the default web browser is Microsoft Edge. While Edge is Chromium based, a platform that is used with Google Chrome, this is a separate browser. You can also import Google account data to Edge to retrieve your saved bookmarks and more, but this is optional. If somehow your system has Chrome installed, please visit this Microsoft Support webpage to learn the steps you can follow to remove apps from Windows 11 systems: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-4b55f974-2cc6-2d2b-d092-5905080eaf98
Please update us when you can and reach out to us via the Q&A section for any questions to request what we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Software issues off the bat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have it turned on for more than 45 minutes after initial set up and it was running super slow called the Best Buy geek squad. They told me that it already needed to be reformatted because the memory ram was corrupted
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey TravisD,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into this issue with your IdeaPad 1. We apologize for the inconvenience that this may have caused you. We wish to provide the best experience possible for our users, and we appreciate your comments as we investigate the matter to make the necessary changes.
If there is anything at all, please don't hesitate to let us know what we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Only OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life poor, 1hr&45m avg. Runs slow on start up and some websites.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi BarbaraK,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad falling short of your battery life needs and that it can be sluggish at times. We'd like to work with you to try to resolve these issues.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
Regarding your issue with battery life – there are many variables that contribute to shorter battery life. Thankfully, many of those variables can be adjusted. By default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend utilizing the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). You can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.
If after the available updates are applied and system adjustment are marginal in improving your experience, in-depth troubleshooting will be necessary to fix the problem. We then recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this.
Best regards,
Lenovo
Poor performance
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product lacks memory and is really slow!!! Perhaps it could've use more memory
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Never get this brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is wake, running speed is slow, totally pieces of waste, only thing it’s good is display that’s all.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi user296580,
Thank you for sharing your feedback with us. We are sorry to hear that your experience with this IdeaPad 1 has been poor. We apologize for any inconvenience that this may be causing you, and if you'd like, we wish to work with you to try to improve your experience.
To start, speed and system inefficiency can be attributed to problematic software. We recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
With battery life, by default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend utilizing the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). You can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.
If after the available updates are applied and the system restarts but the issue persists, or battery life still falls short for you, in-depth troubleshooting will be necessary to fix the problem. We then recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this.
Best regards,
Lenovo
Bad Business methods
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Lenovo lap top September 8, 2025 on line with Best Buy. Less than a week later, the same laptop was advertised for $50 less. I called to inquire about getting a refund and was told that it wasn't allowed because the laptop was sold by an off market entity. From a consumer's point of view, the laptop was sold and advertised by Best Buy. Best Buy is a big retail store who could easily afford $50. I feel it was false advertising and I should have been awarded the refund. How am I supposed to know if was not sold by Best Buy when it was advertised on the Best Buy website. My credit card even indicates Best Buy. Not a happy consumer!!!
I would recommend this to a friendScreen failed after only 3 1/2 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this would be a good, general computer. Function was good until the screen failed after only 3 1/2 months of very light use at a home desk only. Best Buy Geek Squad did eval & said screen failure not covered under the limited warranty. Tried very hard to get in touch with Lenovo, but never got the promised callback. Had to laugh at the warranty: "Any pre-existing defects in your product that occurred on or before the date of your purchase." Means the warranty covers *nothing*. I would never purchase another Lenovo product.
No, I would not recommend this to a friendOk product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it is a great product, just wish product had cd/DVD (or Blu-ray) capabilities
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey dbs62388,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your IdeaPad 1 has been great overall. If you'd like to use CDs/DVDs, we recommend adding an external optical drive to plug in and read/write discs whenever you'd like.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not bad laptop and I guess the price wasn’t too bad
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey TawanaL,
Thanks for choosing Lenovo and for sharing your feedback with us.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Terrible performance
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Obsolete out of the box. Does not handle cloud gaming, video streaming, or even web browsing satisfactorily.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so if you'd like to, we want to work with you to try to resolve this.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Poor Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. The charge doesn't last long. The screen jumps around It works like it a refurbished instead of a new one. I should of got an HP or Mac.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi ErmaA-
Thank you for sharing your experience with us. We are deeply disappointed to hear that you are experiencing issues with your IdeaPad 1. We aim to offer the best user experience for our products, and we are disappointed to hear that we missed the mark. We would like to recommend a few solutions that may help improve your experience.
Please ensure that all available updates are installed through Lenovo Vantage and Windows Update Settings. These updates can adjust power regulation leading to enhanced performance and can correct faulty or outdated drivers that may be causing the screen to jump around. To check for updates in Lenovo Vantage, start by launching the Lenovo Vantage app and selecting the “Check for updates” button on the right-hand side of the homepage. To check for Windows Updates, start by launching the Settings app, then selecting the Windows Update tab on the left-hand side of the page, finally select the “Check for updates’ button located in the top right of the page. After these updates are installed, please restart your device to ensure all program files are properly configured.
Your device also includes the ability to change the active performance profile allowing user to prioritize better performance, better battery life, or quiet cooling. To start, launch Lenovo Vantage, the select the Expand Menu option in the top left corner of the display, click “Device settings” from the left sidebar, next scroll down to “Power Modes” and select the mode best suited for your needs. Please note you can also easily toggle between the profiles using the Fn+Q hotkey without needing to open Lenovo Vantage. We recommend using the laptop in “Battery saver” to enhance your battery life.
Please reach out to us through the Q & A section of this product page if you have any questions or need any assistance.
Best wishes,
Lenovo
Not what I was expecting from Lenovo
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow and locks up all the time. I took it into the store a couple of weeks ago and was told that I needed more memory. This came with 8GB which should be enough. The tech played around with it a little and got the notebook working just fine. It's now locking up and slow again.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue with your system. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you.
In the future, please don't hesitate to contact us here via the Q&A section of the product page or Lenovo Support at this number: 877-453-6686, to work with our teams for swift action as we always wish to make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Lenovo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started glitching and stopped working after 22 days. I honestly don’t understand why it won’t turn on. It hasn’t turned on since yesterday.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi mssim,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 1. We apologize for the frustration and inconvenience that this may have caused you. We wish to provide the best experience possible, so if you'd like to work with us, we’d like to work with you to address these points and improve your experience with your IdeaPad 1.
To start, please visit the Lenovo Support webpage tied to this web address: https://support.lenovo.com/us/en/videos/vid100760-how-to-laptop-doesnt-power-on, that holds tips on how to troubleshoot the issue you're experiencing, along with a video with step-by-step instructions for visual guidance as well.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance, as your satisfaction is important to us.
Best regards,
Lenovo
My review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After buying this laptop, I thought I scored a great deal for $300 — but it turned out to be a huge letdown. It runs super slow, Chrome keeps crashing, and the whole system glitches nonstop. On top of that, the sound quality is awful. After just two weeks of using it, I’d strongly recommend you don’t buy this laptop.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Tman-
Thank you for sharing your experience with us. We are disappointed to hear that you are encountering issues with the IdeaPad 1. We aim to provide amazing user experience for all our devices and are sad to hear that we missed the mark. We would like to work with you to help resolve your issues.
Firstly, please ensure that all available updates are installed through Lenovo Vantage and Windows Update Settings. These updates can affect your device’s performance, can correct software inefficiencies that cause glitches, and update audio drivers. To check for updates in Lenovo Vantage, start by launching the Lenovo Vantage app and selecting the “Check for updates” button on the right-hand side of the homepage. To check for Windows Updates, start by launching the Settings app, then selecting the Windows Update tab on the left-hand side of the page, finally select the “Check for updates’ button located in the top right of the page. After these updates are installed, please restart your device to ensure all program files are properly configured.
To address your issues with the sound quality. Your IdeaPad 1 comes with the Dolby Access app which allows users to change their audio profiles to enhance sound quality or fine tune the sound output of your device.
Please reach out to us through the Q & A section of this product page if you would like to give us an update on the suggestion above or if you need assistance.
Best wishes,
Lenovo
No delivery no tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got the tv , 1st time best buy never set up the delivery so i waited 2 months then 2nd attempt to deliver they never delivered vud not find my house. They must not have had Gps in their truck. After that i cancelled the order, they said it was going to take another 3 wks for delivery.
No, I would not recommend this to a friend