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Customer reviews

Rating 4.6 out of 5 stars with 1127 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,127 reviews
  • Rated 5 out of 5 stars

    Mom’s laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! Well made and easy to use. Mom loves it!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey VictoriaB,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your mom is loving this IdeaPad 1.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Lenovo Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for Lenovo laptop for the specs it offers!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi TheiaM,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this IdeaPad 1 offers great value to you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 2 out of 5 stars

    Do better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We came into Best Buy to purchase a computer for my new semester in school. We were not greeted. No one came over to us. We went to some of the sales associates to get some support. They ignored us or told us that someone would come and then no one came we literally had to flag down a young man. I do not recall his name, but he was extremely helpful. if I did not desperately need a computer, I would have left. You guys really need to work on your customer service and make sure that your electronic area is specifically computer areas are stocked with people to support your customers. Very disappointed thank goodness for this young man who I don’t remember his name who helped me eventually, but this was unacceptable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work and projects in the office setting.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MikeS,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this IdeaPad 1 is working great for you use.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The environment was clean and the associates were professional.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey there,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your purchasing experience was pleasant.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Lenovo value priced laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop for the price and what i needed it for.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi CAMD,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this IdeaPad 1 meets your needs.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Mouse icon hard to see.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the mouse instead of the touch screen, has been a little slow and sometimes hard to see on the screen.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey WilliamC,

      Thank you for choosing Lenovo and for sharing your feedback with us.

      We'd like to work with you to try to resolve this mouse issue. To start, we recommend reviewing the embedded tabs on this Microsoft Support webpage: https://support.microsoft.com/en-us/windows/change-mouse-settings-e81356a4-0e74-fe38-7d01-9d79fbf8712b, that shares information on adjusting settings to make the mouse pointer more visible. If you go under the "Change how the mouse pointer looks" tab, you can make it larger, a different color, and more.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price, does what we need it for

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TylerR,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this IdeaPad 1 is perfect for your needs.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 2 out of 5 stars

    Losing Internet Signal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Lenovo computer has been disappointing. It loses the internet signal a lot even though the connection still shows complete and not weak. I can then grab my old Dell with windows 10 and it seems to work. I bought the other computer because Windows said mine can't be upgraded to Windows 11. I have to reset my modem and after it reboots it works for a while. Not sure if it could be Spectrum and not the IdeaPad as Spectrum in our area is being challenged by Frontiere.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello,

      Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.

      We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Geek Squad is great but the store sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new labtop is great, but the best buy but store in Marysville WA really sucks at setting up my new labtop. I live 40 miles from the Marysville WA store. After going back and forth to the store three times and still not fixed right. I could not use my NEW lab. I just went to the Verizon store. They worked on my NEW lab top for five minutes and it was all fixed working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my husbands business. Sound is good as well

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JenniferD,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this IdeaPad 1 is great fit for your husband's use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    George laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Down size from my desktop works great . Easy to work with

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey GeorgeI,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your IdeaPad 1 is working great for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty nice computer love the touch screen on it i love watching movies on it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Bella,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this IdeaPad 1 is working quite nicely for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer with great quality and graphics.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey RavenC,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your IdeaPad 1 is working out excellently for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Price, Good quality If I need to buy a laptop again, I will buy it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TaehwanS,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that your experience with the IdeaPad 1 has been good.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great Pick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to navigate. Works great for my classes.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Angiesully2,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your IdeaPad 1 is working great for your use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    usage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop For what i need for light usage and ga

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey there,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your IdeaPad 1 is a good fit for your usage.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price. .

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JeffreyA,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this IdeaPad 1 has been good for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Solid laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my daughters school work and it wasn't crazy expensive.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey CButler21,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this IdeaPad 1 is working great for your daughter.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, and good customer service at the Best Buy store.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MaggieK,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that your service received was good and that you are satisfied with your IdeaPad 1.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo