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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 449 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.6 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers appreciate the Ideapad 1's ease of use, performance, and affordability. Many also highlight its lightweight design and convenient size. However, some users express concerns about the limited RAM and storage capacity. Issues with the hinge's durability have also been reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 449 reviews
  • Cons mentioned:
    Hinge

    Rated 1 out of 5 stars

    Faulty Lenovo Laptop Possibly A manufacturer error

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device from open box about a month and a half ago at first it was working just fine. Last week I started to notice the barrier outside the screen started to separate from the device every time I would open it close to the hinges on both lower corners of the screen (mind you all I did was open the laptop and close it when I was done using it as your supposed to do) it has progressively gotten worse. Last night the hinge , which is a plastic material, completely came off as I tried to open my laptop and I’ve been unable to reattach it, and with out that I am not able to close the laptop I have to keep it open leaned up against something for support, this is disappointing to say the least Hopefully I can get this resolved as soon as possible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my computer for 3 years now it’s been through a lot lol but it works really well and gets all the work and school work I need done completed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop for basic needs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I needed a basic laptop for some simple photo editing and other basic functions. The online team helped find just the right product my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop is very good for usage and it is handy. Can carry anywhere for work purposes. I will suggest my friends buy products in Best Buy for easy and flexible time for delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Ideapad Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Lenovo Ideapad. I use my laptop for work sometimes but mostly for personal use like checking email, family history search, pay bills, and entertainment (movies).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for simple applications

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a few of these our our small business. A perfect fit for our needs. Mostly needed to connect to our cloud-based servers, but also have the flexibility to take on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great buy for my college student. Does everything we need. Best Buy is my go-to place for electronics!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Don't do it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is extremely slow. Doesn't respond well at all. I'm more than a little disappointed with it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hinge

    Rated 3 out of 5 stars

    Inexpensive laptop that filled a need in an emerge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hinge between screen and keyboard / body broke after 3 months of use. I bought the same model to replace it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I had a Lenovo previously that was well worth buying- this one failed to deliver. It has no memory space & runs very slow- do not recommened. I recommend a Lenovo with more than 4G of ram. I could not do my school work successfully & only had almost 2 years & had to buy another laptop. Also the laptop's screen started to come off & the middle part came off aswell.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    I just bought it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they fixed my problem, I had some concerns on why it was running slow and I could not put the programs I wanted on it. Your techs were right there for me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer for a value price point!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for my high school student. It has enough memory that she can game on it when she is not doing her homework. Highly recommend for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    my review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a recent stroke that left me paralyzed and affected my vision. The keyboard has just the right size,visible keys.It is light, Big screen.Love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great computer. It’s nice for movement and nice to have in class.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice workhorse PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad needed a workhorse PC that just did the basics (internet, office, etc). This absolutely met the criteria and surpassed his expectation for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many features that I am still trying to learn. Overall, a great laptop and great purchase!!!! P.S. Microsoft 365 is my new best friend....

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Lenovo review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. very fast. reliable at a reasonable price. this is the second Lenovo laptop I have purchased!

    I would recommend this to a friend
  • Cons mentioned:
    Memory, Speed

    Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy. OMG, this thing is worthless, with the browser open it uses 100% of the CPU and 90% of the Memory. You can't even browse the internet with it. It took over 30 minutes to install chrome and it wasn't any better. It freezes constantly

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, OGbrad. We are sorry to hear that you have experienced an issue with your IdeaPad 1 15. Regarding your performance issue, first, we recommend starting with checking for and applying available updates through Windows Update Settings. This model IdeaPad ships with Windows 11 Home in S-Mode Operating System, a more secure, lighter version of the Windows 11 Operating System due to the computer’s entry level specifications. By switching to Windows 11 Home can exacerbate your issue as it can take more memory to run. Additionally, we recommend checking the recommended system specifications for software that will be installed to help ensure it will run optimally on your device. Should you feel you are using the device for its intended use and have the hardware necessary to execute the intended workload, but are still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mediocre at best. I knew I wasn’t getting a top of the line computer but it’s slow and freezes up a lot.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Exceptional Laptop for the Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter likes the laptop as a replacement for school issued laptop, but says doesn't want to play well with Google. Uninstalled alot of the Microsoft bloatware. Great laptop though!

    I would recommend this to a friend
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