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Customer Ratings & Reviews

Your price for this item is $463.99
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The comparable value price is $579.99

Customer reviews

Rating 4.5 out of 5 stars with 582 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the IdeaPad 1's performance, ease of use, ample RAM and storage, lightweight design, and long battery life. Many appreciate its value for the price. However, customers are negative about the screen quality, citing issues such as washed-out colors and grainy resolution. The overall experience appears to be positive for most users despite this drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 582 reviews
  • Rated 5 out of 5 stars

    2nd computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went back for my computer after getting computer for husband there last year on Black Friday. Found out after I got home it was not the touch screen like I got before. No one offered to help this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new computer, in a few words I can describe it as great. It has everything you would expect from a good computer. I also like Best Buy for the great deals.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Regio24, thanks for choosing Lenovo! We are glad to hear that you are really liking your IdeaPad, and we appreciate you sharing your feedback with us. Lenovo

  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Do Not Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 0 stars if possible. Worst laptop purchase I have ever have made. This is my first and last Lenovo purchase. Screen illumination and quality has always been lacking. Will often drop WiFi signal. However the biggest issue...after 6 months of use the hinge connecting the screen to the keypad is breaking and the frame is now pulling away from the screen. Some quick research online showed this is a VERY common problem for the Lenovo laptop. Quick call to customer service revealed this common issue is not covered by my one year warranty. So very disappointed and frustrated by this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is my best buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Lenova for my 18-year-old grandson for Christas. He loves it. In 2015, my sister bought HP laptop to replace mine that was stolen. I still have it. Great purchases!!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Grace, thanks for choosing Lenovo! We are glad to hear that your grandson loves it, and we appreciate you taking the time to share this perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go to best buy for any tech equipment including TV's. Never been disappointed and will continue same going forward.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad has been excellent, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Good laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am happy with this. Next time I will get the larger SSD.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    D. Roybal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Indicates Internet on but unable to even perform searches.. Actally called "online Geek Squad 3-4 times; they are able to fix all issues but each time I try to use my laptop I have to call in for help! My internet is Verizon but my laptop just doesn't seem to keep any of the online updates.. i definitely need help...I bought 2 Dell lapstpos but can't get laptops to keep working properly.. Help!!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi DianeR,

      We're sorry to hear that you're having this problem with your IdeaPad 1.

      To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

      Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, affordable price and gentle employs. Worth to visit this store again and again. During last couple of months we bought several items, be it PC, iPad, laptop. Now looking for better deal for iPhone

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, MohammedS, thank you for choosing Lenovo! We are glad to hear that your IdeaPad is working nicely for you, and we appreciate you taking the time to share your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price. I bought it for my parents.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BobinTX,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this IdeaPad 1 is a good fit for your parents.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Pretty Savvy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I really think it should come with Microsoft Office/365 instead of a trial. I definitely noticed the picture became a lot better after the updates.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey YSpears, thanks for choosing Lenovo! We are glad to hear that your IdeaPad has been good to you so far, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Great Machine (Computer)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUTSTANDING machine. Very easy to "burn in" and have not had any issues whatsoever. I have it connected to a 32" tv for a monitor and it is fantastic.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi LuckyLG, thanks for choosing Lenovo! We are glad to know that your IdeaPad has been outstanding for you so far, and we appreciate you sharing your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Lenovo Laptop Success

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was setting up the laptop and was not able to connect to the WiFi . Took it to Best Buy Geek Squad. It was replaced with a brand new one. Ver pleased with the customer service!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi HollyJo, thanks for choosing Lenovo! We're glad to hear that you are very pleased with your service and support, and we appreciate you sharing your perspective and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    So far good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop working good so far and no complaints in last 6 months. Could have been more fast.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Prasad,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your IdeaPad 1 has been good so far.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Den

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am pleased with the performance on the unit. The only concern is the battery. When I charge the battery it only reaches 80 percent

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi DennisM, thanks for choosing Lenovo! Regarding your battery, some Lenovo models are equipped with power management programs that either extend the run time of the battery or extend the life of the battery. The partial battery percentage available relative to the full battery capacity (plugged in, not charging) indicates that this sort of setting may be enabled. Under this setting, the battery does not charge to 100% when connected to an AC adapter in order to preserve the battery’s life. Here is a link to a Lenovo Support webpage that details some troubleshooting steps to help resolve this issue: (https://support.lenovo.com/us/en/solutions/ht103159-battery-charge-stops-at-60-plugged-in-not-charging-windows-ideapad). We are pleased to hear that you are otherwise pleased with your IdeaPad 1, and we appreciate you taking the time to share this feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Great budget workhorse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great workhorse. Especially for the price. It was purchased for my daughter, but when I set it up I was pleasantly surprised.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AdamP, thanks for choosing Lenovo! We are thrilled to hear that your IdeaPad has pleasantly surprised, we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service at Best Buy, great Laptop, Microsoft 11 I'm not much impressed with than Microsoft 10, but I guess software Gate guy has to do it. $ lol

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi DeborahB, thanks for choosing Lenovo! We are glad to hear that your IdeaPad and shopping experience have been great, and we appreciate you sharing your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop for Beginners and New Users with the latest edition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer hit all the boxes when looking for one to play the newest farming simulator on. The biggest draw was the price! We got it during Black Friday and saved a ton! Thanks Best Buy!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BW24, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad is exact fit for your needs. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Lenovo laptop seems to be working fine. Although, I only use it as a backup to my desktop. It was a great value purchase and I am very happy with it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi YolandaRT, thanks for choosing Lenovo! We are glad to hear that you are very happy with your IdeaPad, and we appreciate you taking the time to share this perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Got a good amount of power for the money for sure. Does everything we need and more.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Bishop759,

      Thanks for choosing Lenovo!

      We are glad to hear that your IdeaPad 1 meets your needs, and we appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo