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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 597 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the IdeaPad 1's performance, ease of use, ample RAM and storage, lightweight design, and long battery life. Many appreciate its value for the price. However, customers are negative about the screen quality, citing issues such as washed-out colors and grainy resolution. The overall experience appears to be positive for most users despite this drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 597 reviews
  • Rated 5 out of 5 stars

    Solid bang for buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box saved a couple dollars and got a great budget friendly laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Laptop Success

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was setting up the laptop and was not able to connect to the WiFi . Took it to Best Buy Geek Squad. It was replaced with a brand new one. Ver pleased with the customer service!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi HollyJo, thanks for choosing Lenovo! We're glad to hear that you are very pleased with your service and support, and we appreciate you sharing your perspective and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Den

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am pleased with the performance on the unit. The only concern is the battery. When I charge the battery it only reaches 80 percent

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi DennisM, thanks for choosing Lenovo! Regarding your battery, some Lenovo models are equipped with power management programs that either extend the run time of the battery or extend the life of the battery. The partial battery percentage available relative to the full battery capacity (plugged in, not charging) indicates that this sort of setting may be enabled. Under this setting, the battery does not charge to 100% when connected to an AC adapter in order to preserve the battery’s life. Here is a link to a Lenovo Support webpage that details some troubleshooting steps to help resolve this issue: (https://support.lenovo.com/us/en/solutions/ht103159-battery-charge-stops-at-60-plugged-in-not-charging-windows-ideapad). We are pleased to hear that you are otherwise pleased with your IdeaPad 1, and we appreciate you taking the time to share this feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Great budget workhorse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great workhorse. Especially for the price. It was purchased for my daughter, but when I set it up I was pleasantly surprised.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AdamP, thanks for choosing Lenovo! We are thrilled to hear that your IdeaPad has pleasantly surprised, we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great Machine (Computer)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUTSTANDING machine. Very easy to "burn in" and have not had any issues whatsoever. I have it connected to a 32" tv for a monitor and it is fantastic.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi LuckyLG, thanks for choosing Lenovo! We are glad to know that your IdeaPad has been outstanding for you so far, and we appreciate you sharing your feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Good laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am happy with this. Next time I will get the larger SSD.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Do Not Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 0 stars if possible. Worst laptop purchase I have ever have made. This is my first and last Lenovo purchase. Screen illumination and quality has always been lacking. Will often drop WiFi signal. However the biggest issue...after 6 months of use the hinge connecting the screen to the keypad is breaking and the frame is now pulling away from the screen. Some quick research online showed this is a VERY common problem for the Lenovo laptop. Quick call to customer service revealed this common issue is not covered by my one year warranty. So very disappointed and frustrated by this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer hit all the boxes when looking for one to play the newest farming simulator on. The biggest draw was the price! We got it during Black Friday and saved a ton! Thanks Best Buy!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BW24, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad is exact fit for your needs. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service at Best Buy, great Laptop, Microsoft 11 I'm not much impressed with than Microsoft 10, but I guess software Gate guy has to do it. $ lol

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi DeborahB, thanks for choosing Lenovo! We are glad to hear that your IdeaPad and shopping experience have been great, and we appreciate you sharing your feedback with us. Lenovo

  • Rated 4 out of 5 stars

    So far good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop working good so far and no complaints in last 6 months. Could have been more fast.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Prasad,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your IdeaPad 1 has been good so far.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price. I bought it for my parents.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BobinTX,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this IdeaPad 1 is a good fit for your parents.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Lenovo laptop seems to be working fine. Although, I only use it as a backup to my desktop. It was a great value purchase and I am very happy with it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi YolandaRT, thanks for choosing Lenovo! We are glad to hear that you are very happy with your IdeaPad, and we appreciate you taking the time to share this perspective with us. Lenovo

  • Rated 2 out of 5 stars

    Get Warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I barely had it for a year and something broke and my screen messes up. I literally have to warm it up like a 1982 Buick so it can work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Battery life disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop's battery life is disappointing. By late afternoon, it needs charged.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey LisaG, thanks for choosing Lenovo! Although, we're sorry to hear that the battery life has fallen short for you. There are many variables that contribute to shorter battery life. Thankfully, many of those variables can be adjusted. By default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend users utilize the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words. Lenovo

  • Rated 3 out of 5 stars

    Thought this was the one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really unsure on how to rate this one - it was working so good for the first couple of days and was even able to plug into the external monitors until the last one. However, now it will not turn on! I have looked online for how to reset it, override the power system, etc but nothing is working. I am so over having these issues when all I’m trying to do is work!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Angie. We're sorry to hear that you ran into this issue with your IdeaPad. Since we're unsure of what troubleshooting steps specifically that you've taken, here's some to cover the bases. 1. First, ensure that the AC adapter or charger for this unit is plugged in and indicating it is charging the device by the LED next to the charging port being illuminated red (charging) or white/green (fully charged).
      2. Once you have made sure the device is getting power throught the charger, yet it will not turn on, power off the computer, as this system is equipped with The Novo Button – a feature used to help users with a few options, including resetting your PC.
      3. There is a small pin hole on the bottom right side of the device, first in line before the other ports on the right side. You will need a pin (a sim ejector tool or end of a paperclip should suffice) to push this reset button.
      4. Push the reset button. The system should boot to a choice screen where you can choose to reset your computer. Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. Also, here is a link to the pdf of the user guide for your IdeaPad with more details on the Novo Button, as well as alternatives to get to the menu if you cannot access the Novo Button: (https://download.lenovo.com/pccbbs/pubs/ip1_14_15/html_en/index.html#t=EN%2Ffeature_intro_novo_btn_menu.html) Hopefully this information helps, and if not, please reach out to Lenovo Support so we can help you get back to work swiftly. We apologize for any frustration and inconvenience, and we appreciate your time taken to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very compact which makes it very practical. The lighting and the mods that it has are perfect for work or school

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey LidianR, thanks for choosing Lenovo!

      We are glad to hear that it is perfect for its use, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a wonderful machine. Works flawlessly. Recommend to others.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi VincentH, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad works flawlessly for you, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Got a good amount of power for the money for sure. Does everything we need and more.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Bishop759,

      Thanks for choosing Lenovo!

      We are glad to hear that your IdeaPad 1 meets your needs, and we appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo

  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    I wouldn't buy it again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself works kinda alright but the display is absolutely terrible and very hard to look at. Also, i don't feel the 16 gigs of ram at all, it sometimes freezes during very light work - I need it exclusively for internet access and some spreadsheets.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop for Beginners and New Users with the latest edition.

    I would recommend this to a friend