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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 608 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the IdeaPad 1's performance, ease of use, ample RAM and storage, lightweight design, and long battery life. Many appreciate its value for the price. However, customers are negative about the screen quality, citing issues such as washed-out colors and grainy resolution. The overall experience appears to be positive for most users despite this drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 608 reviews
  • Rated 3 out of 5 stars

    Battery life is horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is horrible. It went from 75% to 68% under 10mins .

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DinaaP, we're sorry to hear that the battery life for your IdeaPad fell short for you. Regarding your issue with battery life – there are many variables that contribute to shorter battery life. Thankfully, many of those variables can be adjusted. By default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend users utilize the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds. We appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 3 out of 5 stars

    Decent laptop for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good but having more RAM would be much better for performance

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Zak2, thanks for choosing Lenovo! We're glad to hear that your IdeaPad has been good overall, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant connect a dual monitor. I may just need to find a converter

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, HussainR, thank you for choosing Lenovo! Regarding connecting to two external monitors, you could do so via your IdeaPad 1's HDMI port, and by using a USB 3.0 adapter, convert to the video cable type needed to connect to your second monitor. We are glad to hear that your IdeaPad has been good otherwise, and we appreciate you taking the time to share your experience and feedback with us. Lenovo

  • Rated 2 out of 5 stars

    Washed out graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use this computer for browsing the web, including online shopping, the graphics are totally washed out, for example, I couldn’t see the details of a rug I was interested in buying, the image was perfect on my husbands macbook.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello Emily,

      We are sorry to hear that you are not enjoying your viewing experience on your IdeaPad.

      For context, this model IdeaPad features an FHD resolution display, with a TN panel display type, a display panel that generally has narrower viewing angles and lower color accuracy on average than other display types, such as IPS panel displays.

      For viewers of this post, should you prefer an image with a wider viewing angle and higher color accuracy, we recommend searching for a device that best meets your preferences before you make a purchase to help ensure you find the right solution.

      Please reach out to us should you need any help with your laptop, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 3 out of 5 stars

    Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap, wish I hadn’t bought it. Xxxxcyyyyyysssstyytt

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JamesW. While we are thankful that you chose our product, we are sorry to hear that it fell short of your expectations. If possible, please share some details on what areas and how it missed the mark for you as we cherish this feedback, or you can reach out to Lenovo Support for assistance. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 2 out of 5 stars

    Very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very slow. Regret purchasing. The color on the screen is completely different than the colors shown on my phone so it cannot be used for editing photos.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hinge broke after a few months, sent it to Best Buy to get it fixed under warranty. They said it would be over 400$ to fix when we bought it for under 300 and then it’s not covered under warranty?! Are you serious!?

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi SethO,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 1. We apologize for the frustration and inconvenience that this may be causing you. that has stemmed from this. We strive to provide the best experience possible and to start, we'd like to work with you to resolve this issue.

      To start, please contact Lenovo Support here: 877-453-6686, sharing the details of your situation so that we can offer a solution for your problem.

      We look forward to work with you so that we can make this right, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Extremally Poor Display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has good specification. However, display is not even worth it. It seems like very old display technology.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello RahilS, we are sorry to hear that you are not enjoying the viewing experience on your IdeaPad. For context, this model features an FHD resolution display, with a TN panel display type; a display panel that generally has narrower viewing angles and lower color accuracy on average than other, higher quality display types, such as IPS panel displays. Due to the IdeaPad 1 series being the most entry level IdeaPad series, more premium features like an IPS display are found higher in our product series, like the IdeaPad 3. We have noted your feedback, and it is good to hear that your IdeaPad otherwise satisfies with its specifications. Lenovo

  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Pass this one up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is poor and very hard to look at. Battery life is awful. Save your money. Get something else.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TrevorJ, we're sorry to hear that your IdeaPad has fallen short for you. To improve what we can for you, like battery life, you can take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds. Please reach out to Lenovo Support with questions and concerns so that we can help change your experience for the better. Lenovo

  • Rated 1 out of 5 stars

    "Silent" laptop isn't. At all.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a voice actor, and needed a new laptop to use in my recording booth. Asking around among the VO community, this Lenovo was recommended to me as a silent laptop, so good for use in a recording space. This laptop is anything but silent. The hard-drive hisses like a leaky steam-pipe, and at times gets so loud it sounds like it's sitting on an air-vent.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi VoxOpuli, we're sorry to hear that your IdeaPad fell short of your expectations. Silence is not a focus on this series of IdeaPad, and to clarify, it features a non-mechanical solid-state drive for storage. Should you wish for your laptop to run more silently, we recommend switching your device to battery saving mode by pressing the Fn + Q keys simultaneously until it is indicated on the display that you are in that mode. We appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 1 out of 5 stars

    Broken hinge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hinge on the laptop broke after 7 months of normal use. I am working with lenovo to see if they can fix it but from my internet search this seems to be a known issue. It is unacceptable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Worst screen quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt like the screen quality. I think no one should buy this.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello PrajapatiK, we are sorry to hear that you did not enjoy your viewing experience on your IdeaPad. This model features an FHD, 1080p resolution display, with a TN panel display type, a display panel that generally has narrower viewing angles and lower color accuracy on average than other display types, such as IPS panel displays. If you prefer an image with a wider viewing angle and higher color accuracy, we recommend searching for a device that best meets your preferences before you make a purchase to help ensure you find the right solution. We appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 2 out of 5 stars

    Laptop fail

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No touch screen and I did t realize when I purchased it. Had to return this item.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AngelaC, we're sorry to hear that your IdeaPad was not a good fit for you. We appreciate you taking the time to share your feedback with us, and we hope that you find the right fit for you. Lenovo

  • Rated 2 out of 5 stars

    Lenovo Laptop review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image quality isn’t the best but it’s decent overall.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey SantonioE, thanks for choosing Lenovo!

      We are sorry to hear that the viewing experience on your IdeaPad fell short for you.

      We hope that your time with your IdeaPad has been otherwise good overall, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 1 out of 5 stars

    Disappointing product and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hinge broke after 9 months. Zero help from Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute garbage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to perform one job: review adobe PSFs. This thing crashes with wvwry start up of the Adobe app. Dont waste your time or money. Every Lenovo i hahe had experience with, including top of their range models, has been sheer garbage. What a waste of time, energy and resources. #Garbage

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi there, we're sorry to hear that you're having this problem with your IdeaPad. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. (If your device is switched out of Windows 11 Home in S mode) Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance. Lenovo

  • Rated 1 out of 5 stars

    Slow Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially the product was good. The product become slower with time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washed out graphics, should have read the reviews, will be returning.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, DanielM. We're sorry to hear that the display on your IdeaPad was a miss for you, leading to you returning it. We have noted your feedback, and we hope that you find the right solution for you. Lenovo

  • Rated 2 out of 5 stars

    Lenovo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize the computer was several years old.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, user197514. We're sorry to hear that you are dissatisfied with your IdeaPad. To clarify, although this series was originally released in 2022, this model continued to be manufactured, so the year and month your device was made in is likely well past its original release period. Lenovo

  • Rated 1 out of 5 stars

    Missing Items from a Lenovo Laptop Box duly taped

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Item bought from Phoenix Outlet showed the Laptop is in excellent condition. When the Box was opened for the Xmas gift We found that the Charger ,Booklet etc are all missing. This was properly taped from Best Buy with Logo.

    No, I would not recommend this to a friend