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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 608 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the IdeaPad 1's performance, ease of use, ample RAM and storage, lightweight design, and long battery life. Many appreciate its value for the price. However, customers are negative about the screen quality, citing issues such as washed-out colors and grainy resolution. The overall experience appears to be positive for most users despite this drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 608 reviews
  • Rated 1 out of 5 stars

    Very bad battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know if it's a defective battery or anything but I'm only getting 1-2 hours of life in a full charge with all the recommended eco power saver setting turned on.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AAB1,

      Regarding your issue with battery life – there are many variables that contribute to shorter battery life. Thankfully, many of those variables can be adjusted. By default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend users utilize the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.

      We hope that you are otherwise enjoying your IdeaPad, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 1 out of 5 stars

    Resolution/screen is terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this on sale and I am returning it. The screen resolution is absolutely terrible! I’ve tried everything to fix it. It’s complete junk. I do not recommend this at all.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MichelleD, we are sorry to hear that you did not enjoy your viewing experience on your IdeaPad, leading to you returning it. For insight, this model IdeaPad feature a display with a TN panel display type. This display panel has a smaller viewing angle and lower color accuracy on average compared to other, higher tiered displays, like IPS and OLED displays. If you prefer an image with a wider viewing angle and higher color accuracy, we recommend searching for a device that best meets your preferences before you make a purchase to help ensure you find the right solution. Please let us know if we can help you find a good fit for you, and we appreciate your time taken to share your perspective with us. Lenovo

  • Rated 1 out of 5 stars

    Headache setting it up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I thought it will be compatible with my current Lenovo Thunderbolt dock station. But surprised it doesn't work and can't detect the monitors. Seems its usb-c doesn't support display!!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, KKL7. We are sorry to hear that your IdeaPad is incompatible with your dock. Your hypothesis is correct, as this IdeaPad does not feature Thunderbolt 4 or USB-C that supports display output. If we can help with you finding the right device for you or any other issues you're having, please reach out to Lenovo Support for assistance. Lenovo

  • Rated 1 out of 5 stars

    Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hing broke in 2 months. Geek squad also has the slowest service.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Kristen,

      Thank you for sharing your feedback with us. We are sorry to hear that you ran into this issue with your IdeaPad 1. We apologize for the frustration and inconvenience that has stemmed from this.

      We wish to provide the best experience possible and will reference your comments as we investigate to make the necessary changes and improvements. Should be of assistance outside of Geek Squad's existing support, please contact Lenovo Support at: 877-453-6686, so that we can help.

      Please update us when you can and feel free to reach out to us via the Q&A section should you have any questions or further comments.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    After one use won’t turn on.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked once and then would not power on and I had to return it. Thankfully I had purchased the warranty.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MelissaL, we're sorry to hear that you ran into this issue with your IdeaPad. We will investigate what went wrong to make the necessary changes, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 1 out of 5 stars

    Worst

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it yesterday. Do not buy it. It's lagging all the time. It is not good as expected.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Manis. We're sorry to hear that you're having this problem with your IdeaPad. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance. Lenovo

  • Rated 1 out of 5 stars

    Bad Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure it performs fine but I could not get over how bad the screen was. Returned Immediately.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Schris, we are sorry to hear that you did not enjoy your viewing experience on your IdeaPad, leading to you returning it. If you're looking for a replacement, keep reading to gain some insight regarding the display this laptop features and the technology it is using for future reference. This model IdeaPad features an FHD, 1080p resolution display, with a TN panel display type, a display panel that has a smaller viewing angle and lower color accuracy on average than other IPS and LCD displays. If you prefer an image with a wider viewing angle and higher color accuracy, we recommend searching for a device with an IPS or OLED display that best meets your preferences and needs before you make a purchase to help ensure you find the right solution. Hopefully this helps and that you consider our products in the future. Lenovo

  • Rated 1 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great processor, the picture is ok, the battery doesn’t last long

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    perfect for students

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’m taking a couple online classes right now and this laptop is perfect for my needs, its slim, lightweight, can open a 10 page word document quickly.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi lexbex26, thanks for choosing Lenovo! We are glad to hear that your IdeaPad is perfect for your needs, and we appreciate you sharing your feedback with us. Lenovo

  • Pros mentioned:
    Ram

    Rated 4 out of 5 stars

    New Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer's size is a great advantage while the ram and storage exceed the laptop it is replacing.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey user104944, thanks for choosing Lenovo! We are pleased to hear that your IdeaPad is a good fit for you, and we appreciate you taking the time to share this feedback with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome gaming laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been months now since I've bought this laptop. It's still running perfectly I've hooked it up to an external gaming monitor and it ran my games smoothly at max fps. Love this thing. I got it at a great price point almost feel like I stole it lol I got it under 900 before tax.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LENOVO - IdeaPad Solid buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and slim, and I am very happy with my purchase. I wanted something that is not too expensive but has options for enlarging the screen easily and has great functionality. The keyboard, the screen, and the hardware are all very user-friendly. This is a great option for someone who wants to check email, do browser searches, and create documents. And it was very reasonably priced!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey user674862, thanks for choosing Lenovo!

      We are glad to hear that you are quite happy with your purchase, and we appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop!! Picture is great and runs smooth. I'm not a gamer so I cant comment in that regard, but, its awesome for my needs.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey ScottH, thanks for choosing Lenovo!

      We are glad to hear that you love your IdeaPad and that it works awesomely well for your needs.

      We appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Another great Best Biy deal!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy came through again .. great deal, better than expected! Thank you!!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey user721461,

      Thanks for choosing Lenovo!

      It is good to know that your purchase has exceed your expectations, and we appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Best value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There arent any laptops at that price with 16gb ram and a solid processor. Touchscreen would be great but would jack up the cost.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, thank you for choosing Lenovo! We are glad to hear that your IdeaPad has great value to you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Love My Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. I like the size. It’s not too heavy. It’s working well.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi sijoyce34, thanks for choosing Lenovo! We are glad to hear that you love your IdeaPad, and we appreciate you taking the time to share this perspective with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works great and doesn’t break the bank!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi GregA, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad works great for you, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Truly happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Christmas gift. They love it and are very happy with everything. Was great price. Always happy dealing with Best Buy.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JohnP, thanks for choosing Lenovo! We are glad to hear that the recipient loves it and that you are happy with your purchase experience. We appreciate you taking the time to share this feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Leno cmptr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is doing what I expect. They want me to type more. Well I have only had it what a few weeks so it is operating as I would expect.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi GaryH, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad meets your expectations, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Need help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is this a good computer for a cricut maker? Need something very simple

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi SherryP, this IdeaPad can run the Cricut Design Space software, but there are a couple things to keep in mind. Since there's a lot of dialogue necessary to find the right solution for you, we recommend going into Best Buy stores and working with an advisor to get expert help or you can virtually shop with an expert online via this Best Buy online link: https://www.bestbuy.com/services/triage/shopping?cat=cnt&subcat=comp Lenovo