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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 1850 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Value

    Rating 3.6 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers love the IdeaPad 11.6" Laptop for its budget-friendly price, portability, and lightweight design. Many reviewers mentioned that it is a great laptop for basic tasks and everyday use. However, some customers expressed concerns about its limited storage space, slow performance, and low memory, which may not be suitable for more demanding tasks or multitasking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,850 reviews
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Multi-tasking isn't the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned this laptop for only +6 days, I can say that it's an okay laptop if you're not the kind of person that has to do two-more things at a time. Even when having at least two different tabs opened, the second tab's loading for the website is very slow. As a student, I have to watch videos for classes, even as my down time I like to watch Netflix and/or Youtube and it'll occasionally buffer even when my internet connection is excellent. For the price of this item it's alright if you can't afford a "high brand" laptop.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Pros mentioned:
    Light weight

    Rated 3 out of 5 stars

    Sleek light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is sleek, light weight & can fit in my purse. I’m used to a desktop, so I’ve struggled with the super sensitive mouse but otherwise it functions well for what I use it for.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      With regard to the touchpad, you can make adjustments to the touchpad in your system settings. You can get there by clicking on the magnifying glass at the bottom left of your Windows 10 screen. Type "touchpad" in the search window. Select "Mouse & touchpad settings" from the list of choices. You can make general adjustments to the touchpad there. You can also select "Additional mouse options" for more detailed adjustments to the touchpad sensitivity by increasing the delay of the touchpad. lenovo

  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been enjoying my machine every day. It easily meets my needs. Easy to transport. Clear screen. Looking forward to its continuing fine performance.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Not enough storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my little laptop, but the storage filled up almost immediately. Using a mini as card to save everything. If it weren’t for that I would have probably given it 5 stars

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. If you need more storage space, there is a Micro-SD card slot or you can use an external hard drive as well. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    I like the features set up for viewing on t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two and one of them does not allow my son to update. Which means it runs very slow or freezes. I'm not very happy. I bought them so my son's could do their homework.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with the update process of one of the two Lenovo IdeaPad 120s-11 laptops you purchased. This system is equipped with OneKey Recovery System. There is a very small pin hole on the right side of the device, right near the Micro-SD card slot on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. lenovo

  • Cons mentioned:
    Low memory

    Rated 3 out of 5 stars

    Small all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a smaller laptop but with that also comes a small amount of memory. We had to buy a flash drive to update the computer. All in all though my almost 8 year old loves it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Excellent computer for travel and it is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is light weight, and I can take it anywhere to complete my school work and professional work as an on-line instructor. Highly recommend.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop. We are pleased to hear that the features and performance of the IdeaPad 120s-11 meets your computing needs so well. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 4 out of 5 stars

    Good for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want one of these really wait for Black Friday. Bought for my 5 year old daughter so she can get used to a laptop. All schools have these now a days in california so its best for her adjustment. Durable.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the lenovo IdeaPad 120s-11 laptop for your daughter. We are pleased to hear that the IdeaPad 120s-11 is working out so well for your daughter. lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a college student and this is great for me! It does and has everything i need and couldn’t beat the price. No reason to spend additional money

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop. We are pleased to hear that the value and performance of the IdeaPad 120s-11 meets your computing needs so well. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the money functions well great display has everything you need Bonus 1 year office 365 and Free 6 months Antivirus easy to Travel with

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the lenovo IdeaPad 120s-11 laptop. We are pleased to hear that the IdeaPad 120s-11 meets your computing needs so well. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Convient for me, my book bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first saw this IdeaPad, I was amazed to use on the train going to visit my grandma for the weekend. Was able to complete my home work early.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop. We are pleased to hear that the features and performance of the IdeaPad 120s-11 meets your computing needs so well. lenovo

  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great laptop for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how small this computer is! It fits in my work bag with no problem and it doesn’t weigh me down! I would only recommend for a child

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. Lenovo

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Lenovo

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo - IdeaPad 11.6" Laptop - Intel Celeron - 2GB Memory - 32GB eMMC Flash Memory - Mineral Gray. It's ok for the money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    great price & looks, but so limited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm considering returning this laptop because of the limited hard drive space. Windows updates wouldn't use an SD card - I had to connect an external USB drive!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quality laptop at a reasonable price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my travels as the 15” laptop is too heavy for my handcarried luggage. The free MS Office also is a very convenient feature that allows me to work even on the plane. Value for money!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop. We are pleased to hear that the features and performance of the IdeaPad 120s-11 meets your computing needs so well. lenovo

  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Cheap but OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get a slow laptop with not much internal storage- but at a killer price. I got it for a single purpose and cleaned most everything off. Works for me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Starter Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my daughter for Christmas. Price was great, and features on the computer were great and good for her school work.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop for your daughter. We are pleased to hear that the value, features and performance of the IdeaPad 120s-11 meets your daughter's computing needs so well. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my little brother for Christmas and it was a great gift. Good size for travel. Not that much storage but it's okay for a kid.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop for your brother. If you should need more storage space for the IdeaPad 120s-11, there is a Micro-SD card slot that can be used to easily add more storage space. You can also use a standard USB Flash Drive for more storage as well. lenovo

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for in the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a basic laptop just for photoshop on the go. And got a great deal. Had to remove some unwanted firmware but well worth the price I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this computer for my daughters friend. There were other options and brands, but this one was perfect for what we were looking for

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop. We are pleased to hear that the IdeaPad 120s-11 is working out so well. lenovo