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Customer reviews

Rating 4 out of 5 stars with 1850 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Value

    Rating 3.6 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers love the IdeaPad 11.6" Laptop for its budget-friendly price, portability, and lightweight design. Many reviewers mentioned that it is a great laptop for basic tasks and everyday use. However, some customers expressed concerns about its limited storage space, slow performance, and low memory, which may not be suitable for more demanding tasks or multitasking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,850 reviews
  • Rated 3 out of 5 stars

    it's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously a cheap option - and it's ok - but noticeably underperforms some of the machines that are a couple hundred dollars more. If it is all you want to spend though it's ok.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 5 out of 5 stars

    Apple Series 3 watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch. I can clearly read all my text messages (and I wear glasses), and I am able to receive calls, and have a clear conversations without any problems.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Very slow and signs out of WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for school because my last laptop I got stopped working it’s cheap but it is very very slow and it signs out of the WiFi a lot

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 120s-11 laptop use the latest 5G, 802.11AC WiFi. Be sure your router has the latest firmware updates, for although 802.11AC is backward compatible to older b/g/n frequencies, for the best connectivity and internet speeds, be sure your router has the latest firmware updates. You can check for this at your router manufacturer's web site. Also please keep in mind, this is an entry level, light use system with its Intel Celeron processor. It is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. lenovo

  • Rated 5 out of 5 stars

    Great LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the laptop when I had an issue I just took it back to the store and they repaired it I have not had any more issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great little laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added an SD card for this purchase to increase memory. This is literally the only addition I needed for it. Overall, happy with it and it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop/tablet for the basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy using this laptop for the simple things quick Google searches word documents for homework, when a tablet is needed so easy to switch to tablet mode

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Already Having Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item about a month a ago and as if I don't have a busy schedule, now I've gotta find the time to bring it in and get checked. It freezes and is making a loud sound.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your Lenovo Ideapad 120s-11 laptop. You can check the health of the system. Type "Lenovo Vantage" in the Cortana Search window. Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. lenovo

  • Rated 5 out of 5 stars

    Lenovo laptop notebook!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop notebook work great and no issues so far. Great for surfing the web and saving documents. A black Friday deal. Buy this laptop you won't be disappointed.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop. We are pleased to hear that the value and performance of the IdeaPad 120s-11 meets your computing needs so well. lenovo

  • Rated 5 out of 5 stars

    So far so good!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my 10 year old son to help with school assignments and so far so good! The computer is fast and works for exactly what we bought it for!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop for your son. We are pleased to hear that the performance of the IdeaPad 120s-11 laptop meets your son's computing needs so well. lenovo

  • Rated 5 out of 5 stars

    Great Basic Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Right Size and The Right Price! Works well for basic computer needs with a compact size and a compact price! Great starter laptop for the beginner!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the lenovo IdeaPad 120s-11 laptop. We are pleased to hear that the value and performance of the IdeaPad 120s-11 meets your computing needs so well. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. Lenovo

  • Rated 5 out of 5 stars

    Lenovo pad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop created with all great features built in. Made from greatness this device is an awesome every day use for me.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just an okay laptop. It's an okay laptoo if you just want to surf the web, but anything beyond that and it would slow down.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 5 out of 5 stars

    Perfect to get you started

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my niece for school. It's similar to the computer they use in school. She pretty much already knew how to use it once she got going.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop for your niece. We are pleased to hear that the IdeaPad 120s-11 is working out so well for your niece. lenovo

  • Cons mentioned:
    Slow, Storage

    Rated 1 out of 5 stars

    Very Slow laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very slow laptop. With only 32GB SD, you really cannot update the windows

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 120s-14 laptop is an entry level, light use system with its Intel Celeron processor, supported by 2GB of RAM and a 32GB eMMC solid state hard drive. It is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing There is a free 1-year subscription to Microsoft Office 365, a $69.00 value included. If this describes your computing needs, the IdeaPad 120s-14 would be a good choice. With regard to space for Windows 10 updates, you can use external hard drives for additional space. Here is a link to more information:  https://www.pcworld.com/article/3083324/installing-windows-10-what-to-do-when-there-s-not-enough-storage-space.html Lenovo

  • Rated 5 out of 5 stars

    Great value laptop for basic needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very well built, and suitable for light computing tasks. Great keyboard layout makes for excellent usability for word processing and email.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop. We are pleased to hear that the features and performance of the Ideapad 120s-11 meets your computing needs so well. lenovo

  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter got this Christmas I purchased it during Black Friday and she absolutely loves it, the only problem she has had is she cannot get sound

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop for your daughter. With regard to the audio issues you mention, try the HotKey in the F1 position, it toggles the speakers on/off. Then try the HotKey in the F3 position, it increases the volume of the speakers. If this does not correct the issue, this system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window. Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. lenovo

  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Very slow computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my 9 year old daughter to write stories on because it's very slow to try and connect to the internet.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 120s-11 laptop is an entry level, light use system with its Intel Celeron processor, 2GB of RAM and a 32GB eMMC solid state hard drive. It is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The IdeaPad 120s-11 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). If this describes your computing needs, the IdeaPad 120s-11 laptop would be a good choice. For 2018, Lenovo retained its place for a second year as the best laptop vendor:
      https://www.laptopmag.com/articles/laptop-brand-ratings Lenovo

  • Rated 5 out of 5 stars

    Excellent machine for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sister who only need it for word and excel. Add some external ssd card memory (can’t upgrade ram or hd) and you are good to go.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop for your sister. We are pleased to hear that the IdeaPad 120s-11 meets your sister's computing needs so well. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 5 out of 5 stars

    Nice buy for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Lenovo laptop for my daughter because she uses Lenovo brand at school. It’s the end of the school year and the laptop held its ground.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop for your daughter. We are pleased to hear that the IdeaPad 120s-11 is working out so well for your daughter. lenovo

  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Don't buy laptops that have been returned.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a chance and bought this laptop at a very cheap price but it had been bought by someone else and returned. It did not include the Office 365 subscription as the previous person got it I assume and the store or Geek Squad did not bother to take the previous purchaser's log on info off of it. I'll never buy another computer that's not brand spanking new again.

    No, I would not recommend this to a friend