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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 1850 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Value

    Rating 3.6 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers love the IdeaPad 11.6" Laptop for its budget-friendly price, portability, and lightweight design. Many reviewers mentioned that it is a great laptop for basic tasks and everyday use. However, some customers expressed concerns about its limited storage space, slow performance, and low memory, which may not be suitable for more demanding tasks or multitasking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,850 reviews
  • Rated 5 out of 5 stars

    Good for children

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for children to learn computer.. not much fast but good for kids started computer learning

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is convenient but the volume is very load and the processing is slow as well. Freezes a lot but you get what you paid for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kids to do school work. It works well for them. Easy to use and enough storage space for their documents.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop for your children. We are pleased to hear that the ease of use and performance of the IdeaPad 120s-11 meets the computing needs of your children so well. lenovo

  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very slow. Very difficult to perform. Take more time.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 5 out of 5 stars

    Awesome computer for internet use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little machine really hums for internet browsing and watching movies. We got it for our Aunt and she loved it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the lenovo IdeaPad 120s-11 laptop for your Aunt. We are pleased to hear that the IdeaPad 120s-11 is working out so well for your Aunt. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. Lenovo

  • Rated 3 out of 5 stars

    Good for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good computer. Doesn't do will with apps like robox or fortnite. Also charger didn't last long. I had to buy replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good fit

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits great in small places, works as described, just right for small places

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    no memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 3 months not having downloaded anything (even deleted the games programs, etc. installed on the laptop) and there is not enough memory to install the new update from Windows! Called Best Buy (where I bought it) and they aren't willing to assist unless I want to pay!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      According to Microsoft Support, you can use an external hard drive, formatted NTFS, when downloading Windows 10 updates for the needed temporary files. Here is a link to an explanation:
      https://support.microsoft.com/en-us/help/4013876/windows-10-freeing-up-space-to-install-latest-update lenovo

  • Rated 1 out of 5 stars

    Power Adaptor was missing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product I bought came with no power adaptor. I tried to call customer services and went to the Rockville, MD Store and nobody helped me.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We recommend you stop by your local Best Buy Store, with your receipt. If you purchased at a Best Buy store, we recommend you go to that store with your receipt for help. lenovo

  • Rated 3 out of 5 stars

    Now I understand why it was on sale.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works, but apparently the offer of a year of Office 365 included is a lie, that offer is expired and cannot be activated.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This model ships with a free 1-year subscription of Microsoft Office 365. If you are having issues with the free 1-year subscription, we recommend you contact Microsoft directly for help:  http://www.microsoftoutlookoffice.com/office-365-support lenovo

  • Rated 5 out of 5 stars

    Great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used a tablet before so it takes some getting used to. For a first time tablet user this product is wonderful.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop. We are pleased to hear that the IdeaPad 120s-11 is working out so well for you. lenovo

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop . Simple to use good for emails browsing web or watching movies screen isn’t too bright but not bad for 100

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop. We are pleased to hear that the value and performance of the IdeaPad 120s-11 meets your computing needs so well. lenovo

  • Rated 5 out of 5 stars

    Great laptop for a older beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my mother’s birthday she loves and enjoys her new laptop I would purchase again if needed to

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop for your mother. We are pleased to hear that the IdeaPad 120s-11 meets your mother's computing needs so well. lenovo

  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No memory space! Not a good product for work. Maybe good to practice on for elderly adults to cut on and off!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    Laptop for Beginners

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a laptop for people that do not want to commit to owning a laptop (desktop pc people). It is a laptop in name only - it functions, but barely has more storage space than a cellphone. The keyboard died on it and I was happy, as it gave me a reason to purchase something better without feeling guilty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for kids, good for homework and gaming online

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop for your children. We are pleased to hear that the performance of the IdeaPad 120s-11 meets the computing needs of your children so well. lenovo

  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have expected zero performance from a machine this cheap. That is literally what you get. Even with all the bloatware and apps uninstalled, leaving nothing but the core OS it is still tragically slow. The screen quality is nothing to write home about either. Save yourself the disappointment and go with something else, trust me.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The only adware on the Lenovo IdeaPad 120s-11 laptop is the free 1-year subscription to Microsoft Office 365 and a 30-day Trial of McAfee virus protection software. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. Lenovo

  • Rated 5 out of 5 stars

    Great Low Cost Student Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a friend and it was easy setup. If allows him to access his email, office files, training and internet.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop. We are pleased to hear that the ease of setup and performance of the IdeaPad 120s-11 meets the user's computing needs so well. lenovo

  • Rated 5 out of 5 stars

    Great computer for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my daughter as a Christmas gift. She loved it! So did my mom so I purchased one for her as well ☺️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From 2017 to 2019 and still working

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic computer I bought for mi sister for Christmas, work well for school and social networks

    I would recommend this to a friend