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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 1850 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Value

    Rating 3.6 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers love the IdeaPad 11.6" Laptop for its budget-friendly price, portability, and lightweight design. Many reviewers mentioned that it is a great laptop for basic tasks and everyday use. However, some customers expressed concerns about its limited storage space, slow performance, and low memory, which may not be suitable for more demanding tasks or multitasking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,850 reviews
  • Cons mentioned:
    Low memory

    Rated 2 out of 5 stars

    Starter Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs more memory not bad for a starter laptop doesn’t hold a lot of games

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop. Went in this was highly recommended by the staff. For the price can’t beat it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great laptop for travel.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the laptop with the intention of bringing it to school. When I learned we didn't have to, I traded for a bigger one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for teens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my teenage son that loves to browse the internet and listen to music on YouTube.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop for your son. We are pleased to hear that the IdeaPad 120s-11 meets your son's computing needs so well. lenovo

  • Cons mentioned:
    Slow, Storage

    Rated 1 out of 5 stars

    Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough storage and very slow. Size was appropriate.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      There is a Micro-SD card slot on this device that can be used to add more storage space to the device. This is an entry level, light use system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive for quick boot up and quick loading of programs and files. This device has the latest WiFi capability, with 802.11AC connectivity. It comes with a free 1-year subscription to Microsoft Office 365, a $69.00 value. If your requirements fit this profile, this device is a good choice. lenovo

  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Slow slow slow

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow computer screen was not crisp, very cheaply made

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and convenient, works great for the kids. Use it for my kids to do homework on and learning games.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop for your children. We are pleased to hear that the IdeaPad 120s-11 meets your children's computing needs so well. lenovo

  • Rated 5 out of 5 stars

    Gifts

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best gifts are at BestBuy all the time . Lower prices on some items .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for light user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my wife who does web research and writing and can store her files in the cloud

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop for your wife. We are pleased to hear that the performance of the Ideapad 120s-11 meets your wife's computing needs so well. lenovo

  • Rated 2 out of 5 stars

    Good Cheap Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a good computer for quick easy web searches. I got it so that I can travel with it and watch movies in hotel room. Memory is unable to allow updates and will annoy you ever 3 mins about needing to update and that there is not enough room for update. Other then that not bad. Not something I would recommend for work but as a cheap computer for kids to watch movies it works well.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      According to Microsoft Support, you can use an external hard drive, formatted NTFS, when downloading Windows 10 updates for the needed temporary files. Here is a link to an explanation:
      https://support.microsoft.com/en-us/help/4013876/windows-10-freeing-up-space-to-install-latest-update lenovo

  • Rated 5 out of 5 stars

    Sold buy!!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this back in 2018 and it’s still running as strong as the day I bought it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ITS OKAY BUT..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT ENOUGH STORAGE TO INSTALL ALL THE UPDATES OUT OF THE BOX. OTHERWISE RUNS GOOD FOR THE PRICE I ENDED UP GETTING IT FOR.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift to my grandson. It is not a good laptop for games. It broke several keys 6 month after purchased.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it from day one and my son loves it even more he uses it for homework I use it for personal things

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop. We are pleased to hear that the IdeaPad 120s-11 is working out so well for you and your son. lenovo

  • Rated 5 out of 5 stars

    Good Laptop for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to take to college. So far so good. No issues and it serves her purpose well.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop for your daughter. We are pleased to hear that the IdeaPad 120s-11 meets your daughter's computing needs so well. lenovo

  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop surpassed my expectations. It has a really good camera and it age appropriate for kids.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop. This model has a built in 300p web cam. We are pleased to hear that the IdeaPad 120s-11 is working out so well for you. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 5 out of 5 stars

    Excellent student computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine for the price, never had even one glitch with it. My daughter absolutely loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son to use for homework and surfing the web. So far has been a great little laptop.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop for your son. We are pleased to hear that the IdeaPad 120s-11 is working out so well for your son. lenovo

  • Rated 2 out of 5 stars

    Poor battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Battery says 98% when plugged in, unplug it and it powers off.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with the charging of the battery on your Lenovo IdeaPad 120s-11 laptop. It may be a software issue causing the problem. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If updating the operating software on the device doesn't solve the problem, you can try a hard reset of an internal battery. Here is a link to instructions for resetting a non-removable battery. If you need further assistance, we recommend you call Lenovo Tech Support at: 877-453-6686. Here is the link:  https://www.techwalla.com/articles/how-to-reset-a-laptop-battery lenovo

  • Rated 5 out of 5 stars

    Great chrome book for college students

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my daughter for her graduation and she’s been using it ever since

    I would recommend this to a friend