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Customer reviews

Rating 4 out of 5 stars with 1850 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Value

    Rating 3.6 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers love the IdeaPad 11.6" Laptop for its budget-friendly price, portability, and lightweight design. Many reviewers mentioned that it is a great laptop for basic tasks and everyday use. However, some customers expressed concerns about its limited storage space, slow performance, and low memory, which may not be suitable for more demanding tasks or multitasking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,850 reviews
  • Rated 3 out of 5 stars

    Lenovo laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good was first starter laptop for my kid.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    Not enough memory for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works great, but it only has 32Gig of internal memory, and that just isn't working for me. You can't put anything on it. It's just a browser. Sucks!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive for quick boot up and quick loading of programs and files. This device has the latest WiFi capability, with 802.11AC connectivity. It comes with a free 1-year subscription to Microsoft Office 365, a $69.00 value. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 3 out of 5 stars

    Not a great one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the price is reasonable it’s not great

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 3 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine so far kids use it for school work good

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive for quick boot up and quick loading of programs and files. This device has the latest WiFi capability, with 802.11AC connectivity. It comes with a free 1-year subscription to Microsoft Office 365, a $69.00 value. If your requirements fit this profile, this device is a good choice. lenovo

  • Cons mentioned:
    Low memory

    Rated 1 out of 5 stars

    bad decision

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was the worst ever after six month of barely use it says memory full i download nothing it just not even loading to the internet didn't have enough memory to do the update

    No, I would not recommend this to a friend
  • Cons mentioned:
    Low memory

    Rated 1 out of 5 stars

    Not good at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a piece of junk. Only bought it to stream videos on and didn't need a lot of memory, but it lasted less than a year. Would not buy it if I could go back in time.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. Lenovo

  • Rated 2 out of 5 stars

    emergency laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on the fly, thinking it was upgradeable... I did not even bother to open it up... the memory and SSD are soldered in... I think it a lousy deal on the part of lenovo.. a star less

    No, I would not recommend this to a friend
  • Cons mentioned:
    Low memory

    Rated 1 out of 5 stars

    Avoid at all cost!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Comes with so many factory apps that there is no memory to do anything else. You can't even update because there is not enough memory.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    Lenovo ideaPad 11.6”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad business if you buy this laptop. My phone has more space and is more fast than this laptop. Sorry guys but I have to return this. Nice try Best Buy

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    Not to great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your really trying to some great work this isn’t the laptop for you. I don’t even think I would give it to my 2yr old. Low to no storage available

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Short on memory

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop only thing I did not like was the lack of internal memory on it cannot download and install anything. Great laptop if you plan on not downloading anything

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    Very slow will not load windows updates

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a family member was unable to add security updates due to small storage. Returned to store and purchased full-size laptop.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's cheap, it's got Windows, but SLOW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a child and it didn't take long for them to bring this thing to it's knees. But what can you expect? If you want a budget computer at this price, go with a Chromebook instead!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 120s-11 laptop is an entry level, light use system with its Intel Celeron processor, 2GB of RAM and a 32GB eMMC solid state hard drive. It is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The IdeaPad 120s-11 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). If this describes your computing needs, the IdeaPad 120s-11 laptop would be a good choice. Lenovo

  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Too slow for an adult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item would be good for a child. I bought it as a backup to my accounting business and it was tooooo slow

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use system, with its Intel Celeron processor. It is not meant for multi-tasking or demanding programs. It is good with light work on Microsoft Office type programs and browsing the internet. If this describes your computing needs, the IdeaPad 120s-11 would be a good choice. lenovo

  • Cons mentioned:
    Low memory

    Rated 1 out of 5 stars

    Memory not Upgradable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is so little memory that the computer can’t even process the security updates from Microsoft. The computer’s memory isn’t upgradable. Waste of money!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      According to Microsoft Support, you can use an external hard drive, formatted NTFS, when downloading Windows 10 updates for the needed temporary files. Here is a link to an explanation:
      https://support.microsoft.com/en-us/help/4013876/windows-10-freeing-up-space-to-install-latest-update lenovo

  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Slow. Light to carry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not good for speed or online learning. It's ok for writing papers on. It's too slow for anything online.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest and fastest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought a hundred dollar laptop was too good to be true! It was!! Total piece of junk. Load times took forever, the clarity of the screen was horrible, the feel of the device was so cheap I couldn’t believe I was suckered into buying one! I returned it immediately. Save yourself the hassle and just get a tablet or save some more money and buy a real laptop. This one is no good

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive for quick boot up and quick loading of programs and files. This device has the latest WiFi capability, with 802.11AC connectivity. It comes with a free 1-year subscription to Microsoft Office 365, a $69.00 value. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 1 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My battery died and I barely used the thing. The screen was okay but the glare was not good in sunlight. I recommend a Chromebook over this.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having an issue with the battery within your Lenovo IdeaPad 120s-11 laptop. It is possible a hard reset of the nonremovable battery may solve the issue. Here is a link to instructions for resetting a non-removable battery. If you need further assistance, we recommend you call Lenovo Tech Support at: 877-453-6686. Here is the link:  https://www.techwalla.com/articles/how-to-reset-a-laptop-battery lenovo

  • Cons mentioned:
    Low memory

    Rated 1 out of 5 stars

    Paperweight

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a paperweight, because of the 32GB of memory you are not able to download windows updates

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portable
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent laptop for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on Black Friday; for the $99 price I'm very impressed. Some positives: Very lightweight, well built, faster than expected, great battery life. Negatives; Storage is a bit limited and speakers are so-so at best. I was able to improve performance with a bit of tuning in settings, also added a pen drive for document storage, overall its perfect for web, documents, streaming, social media, etc. My battery life the first day was 7+ hours of heavy use. The included Office subscription was a great bonus also.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop. We are pleased to hear that the value and performance of the IdeaPad 120s-11 meets your computing needs so well. lenovo