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Customer Ratings & Reviews

Your price for this item is $341.99
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The comparable value price is $379.99

Customer reviews

Rating 4.2 out of 5 stars with 1076 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the IdeaPad's price, ease of use, lightweight design, and gaming capabilities. They appreciate its performance, memory, and weight. However, some customers have expressed concerns about the camera quality, battery life, fan noise, touchpad, and S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,076 reviews
  • Cons mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Ok laptop, bad quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop isn’t horrible, 8gbs of ram and a ssd is pretty solid, unfortunately the build quality is extremely horrible. The whole machine is essentially plastic and there are parts at which plastics protrudes very sharp and feels like it’s going to cut your skin. Really horrible quality product.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 15.6-inch laptop, model number 81UT00EAUS, is a mid-level, moderate use configuration, with its AMD Ryzen 3 3200U processor. This Dual-Core/Four-Thread processor has a base speed of 2.6GHz and a boost speed of up to 3.5GHz. This configuration has 8GB of DDR4-2133MHz RAM and a 256GB solid state hard drive. It is good with Microsoft Office type programs, internet browsing and other moderate work. The IdeaPad 15.6-inch is an affordable laptop with versatile features for home, school or work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Lenovo

  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my mother, she needed something basic to work from home. Having an IT background and knowledge of PC’s I was happy with the performance and overall deliverance. She prefers a Desktop over a laptop and this made the transition flawless.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad laptop. We are pleased to hear that the value and performance of the IdeaPad meets you and your Mother's computing needs so well. Lenovo

  • Cons mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Bad camera quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a nice computer but it does have bad camera quality. I like the large screen and it is easy to use.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We hope the issue you were having with the webcam has been successfully resolved by now. If not, be sure you have the latest version of Windows 10 on the computer. Then update all of the BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo

  • Rated 4 out of 5 stars

    The computer is great - Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However, talking to anyone at Best Buy to confirm a monthly payment plan was impossible. I still don;t know if its set up or not. Kim Byrne

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quicker then my old one. It has nicer graphics & is good for the minimal use that I will use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for an affordable basic laptop, then I would definitely recommend this one. 256 G built in hard drive is definitely a plus.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 15.6-Inch laptop, model number 81UT00EAUS. We are pleased to hear that the features and performance of the IdeaPad 15.6-Inch meets your computing needs so well. This is a mid-level, moderate use configuration, with its AMD Ryzen 3 3200U processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.5GHz. This configuration has 8GB of DDR4-2400MHz RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Lenovo

  • Rated 5 out of 5 stars

    Great performance at a reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a computer that would be good for scientific work. This one fit the picture. I solid-state hard drive was needed for both speed and battery life. The midsize screen is great and the number keyboard on the right of the keyboard is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Good value for the price. Good value for the price. Good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink for printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the proper ink required by my HP printer. I prefer HP printers and the brand I have used for many years. There was a delay in the delivery of one of the inks. The first one was delivered quickly. The second will be delivered today.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good. The keyboard has a couple of keys that are not as sensitive as the rest. Starts fast and performance is great so far.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 15.6-Inch laptop. Regarding so of the keys not functioning normally, first, check to see if there is any dirt under the specific keys blocking the travel of the key. If that is not the issue, be sure you have the latest version of Windows 10 on the computer, then update all of the BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo

  • Rated 5 out of 5 stars

    Great learning computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade my Windows 7 after many years of use so going to a 10 was quite a change. This is a great basic computer for things like email, checking out the internet, fb, Twitter etc. I’m not someone who needs to work on this computer so it’s all I need.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS. We are pleased to hear that the performance of the IdeaPad S145-15 meets your computing needs so well. This is a mid-level, moderate use configuration, with its AMD A6-9225 processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.0GHz. This configuration has 4GB of RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Lenovo

  • Rated 4 out of 5 stars

    Nice laptop for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dual channel memory does not seem to be in play here, so the gaming capability is a bit sub par, but over all anice day to day laptop.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 15.6-Inch Laptop, model number 81UT00EAUS, is a mid-level, moderate use configuration, with its AMD Ryzen 3 3200U processor. This Dual-Core/Four-Thread processor has a base speed of 2.6GHz and a boost speed of up to 3.5GHz. This configuration has 8GB of DDR4-2400MHz RAM and a 256GB solid state hard drive. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Lenovo

  • Rated 4 out of 5 stars

    My 1st PC it's easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with my 1st one the screen went black when it was on. Easy return and they sent me another one. No problems easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid laptop for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked reviews before I purchased this laptop, so I had expectations. I think it has performed quite well, and I think this is a great computer for the price. It's not for gamers or experienced computer operators, but it meets my needs handily.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 15.6-Inch Laptop, model number 81UT00EAUS. We are pleased to hear that the performance of the IdeaPad 15.6 meets your computing needs so well. This is a mid-level, moderate use configuration, with its AMD Ryzen 3 3200U processor. This Dual-Core/Four-Thread processor has a base speed of 2.6GHz and a boost speed of up to 3.5GHz. This configuration has 8GB of DDR4-2400MHz RAM and a 256GB solid state hard drive. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Lenovo

  • Rated 4 out of 5 stars

    Decent Budget Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for personal use and learning. I found its a decent fit. Functioning is smooth. Overall its a decent good laptop.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Once again, thank you for choosing the Lenovo IdeaPad 15.6-Inch Laptop. You can keep your computer running at its best by keeping the Windows 10 Operating System and all supporting BIOS files and drivers up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you ever need additional help with your Lenovo computer, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo

  • Cons mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Lenovo Ideal Pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works well. The camera is poor quality. Blurry and hard to adjust the zoom.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this was a pretty good deal. No complaints, overall there are a few things I’m not crazy about but nothing serious.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop because I needed a new one for school and it has been great, in fact, I'm using it now to complete this survey.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the lenovo IdeaPad 15.6-Inch laptop, model number 81UT00EAUS. We are pleased to hear that the IdeaPad 15.6 is working out so well for you. This is a mid-level, moderate use configuration, with its AMD Ryzen 3 3200U processor. This Dual-Core/Four-Thread processor has a base speed of 2.6GHz and a boost speed of up to 3.5GHz. This configuration has 8GB of DDR4-2400MHz RAM and a 256GB solid state hard drive. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Lenovo

  • Rated 4 out of 5 stars

    Great for young kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two of these for our 7 and 9 year old to do their school work and learn how to type. They work very well for that.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the lenovo IdeaPad 15.6-Inch Laptop, model number 81UT00EAUS, for your children. We are pleased to hear that the IdeaPad 15.6 meets the computing needs of your children so well. This is a mid-level, moderate use configuration, with its AMD Ryzen 3 3200U processor. This Dual-Core/Four-Thread processor has a base speed of 2.6GHz and a boost speed of up to 3.5GHz. This configuration has 8GB of DDR4-2400MHz RAM and a 256GB solid state hard drive. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Lenovo

  • Rated 5 out of 5 stars

    Great value and performance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my college-bound teen. He has used it now for almost two years, AND has declared a comp sci major, and is just now looking to upgrade. Fantastic laptop.

    I would recommend this to a friend