Customer Ratings & Reviews
- Model:
- 81UT00EAUS
- |
- SKU:
- 6398120
Customer reviews
Rating 4.2 out of 5 stars with 1076 reviews
(1,076 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Speed4.4
Rating 4.4 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the IdeaPad's price, ease of use, lightweight design, and gaming capabilities. They appreciate its performance, memory, and weight. However, some customers have expressed concerns about the camera quality, battery life, fan noise, touchpad, and S mode.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer works quick and easy set up. Only disappointment is the power cord. It's a two prong cord with a large power box and a cheap thin cord. Also, the cord is short.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 15.6-Inch Laptop, model number 81N3009BUS. The IdeaPad 15.6 ships with a Dual Voltage AC adapter/Charger. This is a mid-level, moderate use configuration, with its AMD Ryzen 3 3200U processor. This Dual-Core/Four-Thread processor has a base speed of 2.6GHz and a boost speed of up to 3.5GHz. This configuration has 8GB of DDR4-2400MHz RAM and a 256GB solid state hard drive. It is good with Microsoft Office type programs, internet browsing and other moderate work. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.
Rated 5 out of 5 stars
Nice Laptop, does all I ask of it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working from home, this laptop has enabled me to stay very productive and connected. Processing speed is excellent and I haven't run into anything yet that I cannot do with it.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 15.6-inch laptop, model number 81UT00EAUS. We are pleased to hear that the performance of the IdeaPad 15.6-inch meets your computing needs so well. This is a mid-level, moderate use configuration, with its AMD Ryzen 3 3200U processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.5GHz. This configuration has 8GB of DDR4-2400MHz RAM with a 256GB solid state. It is good with Microsoft Office type programs, internet browsing and other moderate work. If this describes your computing needs, the Lenovo IdeaPad 15.6-inch laptop would be a good choice for you.
Rated 5 out of 5 stars
very good purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for the price- Bought for my son 2020 X-mas season and my daughter now wants same one for 2021 X-mas. Please restock this item.
I would recommend this to a friendRated 5 out of 5 stars
Great value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, battery life is decent if not using a lot of processing power. I can work for 4-5 hours with dim brightness on a full battery. Good introductory windows 10 laptop.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Once again, thank you for choosing the Lenovo IdeaPad 15.6-Inch Laptop. You can keep your computer running at its best by keeping the Windows 10 Operating System and all supporting BIOS files and drivers up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you ever need additional help with your Lenovo computer, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
Rated 5 out of 5 stars
Excellent Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight and easy to handle. I bought it for traveling and it worked great on a two week trip. I also use it for weekend excursions and it has performed flawlessly.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 15.6-Inch Laptop, model number 81UT00EAUS. We are pleased to hear that the IdeaPad 15.6 meets your computing needs so well. This is a mid-level, moderate use configuration, with its AMD Ryzen 3 3200U processor. This Dual-Core/Four-Thread processor has a base speed of 2.6GHz and a boost speed of up to 3.5GHz. This configuration has 8GB of DDR4-2400MHz RAM and a 256GB solid state hard drive. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.
Rated 4 out of 5 stars
Good laptop. Just couldn’t handle my editing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good laptop. But it just couldn’t handle my editing software
I would recommend this to a friendRated 4 out of 5 stars
Good Laptop for work-at-home
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is being for work-at-home. It is a good choice for a basic laptop.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 15.6-inch laptop, model number 81UT00EAUS. We are pleased to hear that the IdeaPad 15.6-inch laptop meets your computing needs so well. This is a mid-level, moderate use configuration, with its AMD Ryzen 3 3200U processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.5GHz. This configuration has 8GB of DDR4-2400MHz RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.
Rated 5 out of 5 stars
Great value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system for work or school. Has plenty of ram, decent sata ssd and good screen. I have recommended this to 5 other people.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the lenovo IdeaPad 15.6-Inch Laptop, model number 81UT00EAUS. We are pleased to hear that the IdeaPad 15.6 meets your computing needs so well. This is a mid-level, moderate use configuration, with its AMD Ryzen 3 3200U processor. This Dual-Core/Four-Thread processor has a base speed of 2.6GHz and a boost speed of up to 3.5GHz. This configuration has 8GB of DDR4-2400MHz RAM and a 256GB solid state hard drive. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.
Rated 5 out of 5 stars
downsized
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Lenova! I was so tired of the computer desk and big computer. I just wanted something smaller that didn't take up much room. I can even use it better. Thanks!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the lenovo IdeaPad 15.6-Inch Laptop, model number 81UT00EAUS. We are pleased to hear that the IdeaPad 15.6 is working out so well for you. This is a mid-level, moderate use configuration, with its AMD Ryzen 3 3200U processor. This Dual-Core/Four-Thread processor has a base speed of 2.6GHz and a boost speed of up to 3.5GHz. This configuration has 8GB of DDR4-2400MHz RAM and a 256GB solid state hard drive. It is good with Microsoft Office type programs, internet browsing and other moderate work. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.
Rated 4 out of 5 stars
It does what I need it to.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what I need it to. Seems fine to me and I will probably keep it.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the lenovo IdeaPad 15.6-Inch Laptop, model number 81UT00EAUS. We are pleased to hear that the IdeaPad 15.6 meets your computing needs so well. This is a mid-level, moderate use configuration, with its AMD Ryzen 3 3200U processor. This Dual-Core/Four-Thread processor has a base speed of 2.6GHz and a boost speed of up to 3.5GHz. This configuration has 8GB of DDR4-2400MHz RAM and a 256GB solid state hard drive. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.
- Cons mentioned:Camera quality
Rated 2 out of 5 stars
Will work for a while
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well, very easy to work with. I bought this is November and by beginning of January, the camera had stopped working. Seeing as I am using this for working from home while using Teams/Zoom this is very inconvenient. I
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with the webcam within your Lenovo IdeaPad 15.6-Inch Laptop, model number 81UT00EAUS. First, be sure you have the latest version of Windows 10 on the computer. Then update all BIOS files and drivers, including those drivers for the webcam, up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
Rated 5 out of 5 stars
Very Good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My not be the best computer out there, but it dose a great job for me. Streaming and making videos, plus watching Youtube vids on my large screen in the garage.
I would recommend this to a friendRated 4 out of 5 stars
Lightweight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not knowing much about computers I feel like this was a very good desl
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Once again, thank you for choosing the Lenovo IdeaPad 15.6-Inch Laptop. You can keep your computer running at its best by keeping the Windows 10 Operating System and all supporting BIOS files and drivers up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you ever need additional help with your Lenovo computer, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
- Cons mentioned:Camera quality
Rated 2 out of 5 stars
The listed specs are incorrect.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is fine, but as others have mentioned the webcam is crap. The bigger problem is not the quality of the camera but that Best Buy has the camera listed as a 720p webcam which it clearly is not. Best Buy, fix this listing!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 15.6-inch laptop, model number 81UT00EAUS, ships with a 300p webcam and microphone built in. For the best possible video performance, be sure you have the latest version of Windows 10 on the computer, then update all of the BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
Rated 5 out of 5 stars
Great for my needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer runs smoothly. I have no issues with it other than small hard drive. However, the price of eternal drives is low enough that I don't mind that too much.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Once again, thank you for choosing the Lenovo IdeaPad 15.6-Inch Laptop. You can keep your computer running at its best by keeping the Windows 10 Operating System and all supporting BIOS files and drivers up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you ever need additional help with your Lenovo computer, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
Rated 4 out of 5 stars
GOOD
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quite slow, but good for daily activities or navigation.
I would recommend this to a friendRated 5 out of 5 stars
Great laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son for school work (and whatever.) It’s been great for him! Seems to be pretty fast. No issues with watching YouTube or playing any of his games.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Once again, thank you for choosing the Lenovo IdeaPad 15.6-Inch Laptop for your son. You can keep this computer running at its best by keeping the Windows 10 Operating System and all supporting BIOS files and drivers up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you ever need additional help with your Lenovo computer, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
Rated 4 out of 5 stars
Fairly easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very classy looking and easy to see the writing and pictures.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 15laptop. We are pleased to hear that the value and performance of the IdeaPad 15 meets your computing needs so well!
Rated 2 out of 5 stars
Nice laptop, issues with OS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe I didn't read the description carefully enough, but you would think if Best Buy "gives" the purchaser a 6-month subscription to Webroot that it would actually be compatible with the OS. Not! Nor is much of anything else I have historically used. Only programs and application "approved" by MS will work unless you change the OS. Don't buy this program if you want to use your HP printer because MS doesn't offer a driver for it and even if you download the driver, it won't work. Nice machine if you want to be controlled by Microsoft. Otherwise I suggest buying something else. This is likely the last purchase I will make from Best Buy.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 15.6-Inch laptop, model number 81UT00EAUS, ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Here is a link to instructions for switching from Windows 10 S-Mode to Windows 10 Home:  https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode. Additionally, there is a 30-day Trial version of McAfee Virus Protection software installed on this computer. You do not need to use McAfee. You can uninstall McAfee and install any 3rd party virus protection you choose. Here is a link to information on uninstalling McAfee from Windows 10:  https://service.mcafee.com/webcenter/portal/oracle/webcenter/page/scopedMD/s55728c97_466d_4ddb_952d_05484ea932c6/Page29.jspx?wc.contextURL=%2Fspaces%2Fcp&articleId=TS101331&_afrLoop=1355161020222084&leftWidth=0%25&showFooter=false&showHeader=false&rightWidth=0%25¢erWidth=100%25#!%40%40%3FshowFooter%3Dfalse%26_afrLoop%3D1355161020222084%26articleId%3DTS101331%26leftWidth%3D0%2525%26showHeader%3Dfalse%26wc.contextURL%3D%252Fspaces%252Fcp%26rightWidth%3D0%2525%26centerWidth%3D100%2525%26_adf.ctrl-state%3Dx25crirbo_9
Rated 4 out of 5 stars
Great Product - working well for my son
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for my sons school work - hopefully will last a few years!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Once again, thank you for choosing the Lenovo IdeaPad 15.6-Inch Laptop for your son. You can keep this computer running at its best by keeping the Windows 10 Operating System and all supporting BIOS files and drivers up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you ever need additional help with your Lenovo computer, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.














