Customer Ratings & Reviews
- Model:
- 81UT00EAUS
- |
- SKU:
- 6398120
Customer reviews
Rating 4.2 out of 5 stars with 1076 reviews
(1,076 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Speed4.4
Rating 4.4 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the IdeaPad's price, ease of use, lightweight design, and gaming capabilities. They appreciate its performance, memory, and weight. However, some customers have expressed concerns about the camera quality, battery life, fan noise, touchpad, and S mode.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Not happy with Lenovo laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is extremely slow in downloading pages, I have a fiber internet connection with 100 MPS and it is painfully slow especially loading pages with any type of images. They did not disclose that it did not have a backlit keyboard, an option that I definitely wanted. Battery life is extremely short.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 15.6-inch laptop, model number 81UT00EAUS, ships with 5G, 802.11AC frequency WiFi, which is up to 3X faster than standard 802.11N WiFi. There is no backlit keyboard on this model. The Lenovo IdeaPad 15.6-inch laptop ships with a 2CELL_35WH_INTERNAL, Lithium Polymer Battery, with a battery life up up to 4 hours, depending on the work the device is performing. If you are getting less battery life on average, be sure any software you installed is compatible with Windows 10. Incompatible software will drain the battery at a faster rate and will slow down system performance. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
- Cons mentioned:Fan noise
Rated 1 out of 5 stars
Poor function
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased 2 of them one for each of my girls for their birthday. After 2 days of using this the fan was making really loud noise. Still won’t stop, the longer it on it’s getting louder and louder, I decided to return it..
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with the fan within your lenovo IdeaPad 15.6-Inch laptop, model number 81UT00EAUS. The internal fan will automatically regulate itself based on the workload/heat, that the computer is experiencing. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
- Cons mentioned:Camera quality
Rated 2 out of 5 stars
Feels cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned, too plastic feeling. Screen decent size. Very poor camera
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .With premium AMD Ryzen 3 processing, the IdeaPad 15.6, model number 81UT00EAUS, is designed to keep pace with you—no matter the task. It also comes with a 256GB M.2 NVMe solid state hard drive for storage providing quick recall of programs and files. With a starting weight of about 4 lb, the IdeaPad 15.6 is easy to carry while on the go. At 15.6-Inches, it’s big enough for multitasking yet compact enough to fit in your laptop bag. A narrow bezel makes for a cleaner design and larger display area, so it’s sure to impress, too.
Rated 2 out of 5 stars
Very outdated hardware, quite disappointed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hardware and machine seems ancient for The computer world. I wouldn’t recommend it and if the store had been opened (closed for pandemic) I would have returned and purchased a better one for a tiny bit more money. I didn’t think this machine was worth the price tag.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 15.6-inch laptop, model number 81UT00EAUS, is a mid-level, moderate use configuration, with the latest AMD Ryzen 3 3200U processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.5GHz. This configuration has 8GB of DDR4-2400MHz RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with the newest, Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.
Rated 1 out of 5 stars
This is simply a piece of junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've seldom used this laptop since I typically use the one from work. Within the first 5 months, the laptop frozen a couple of times while surfing in internet. A hard reset was enough to came it back. A month ago this happened again, but this time, I wasn't able to turned it on. Long story short, the motherboard is the culprit and needs replacement. The guy how troubleshooted it told me that he has seen several Lenovo with the same motherboard problem. Now I need to pay the same price I paid for the laptop to make it functional, without guarantees other problem will come up. I chose Lenovo because I experienced the same type of problem with hp, a fried motherboard. By the way, reviews about how bad is the camera's quality are true. This is simply a piece of junk
No, I would not recommend this to a friendRated 3 out of 5 stars
No touch screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No touch screen, thought that it's there by default now on latest machines
I would recommend this to a friendRated 3 out of 5 stars
Nothing special and not user friendly friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average product and priced too high. Not user friendly and difficult to manuaver
No, I would not recommend this to a friendRated 3 out of 5 stars
Average
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average. Bought another laptop similar w/ 12GB. Which is much faster
No, I would not recommend this to a friendRated 3 out of 5 stars
Great computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It could been better no help salesman. My nonprofit number did not work
No, I would not recommend this to a friendRated 1 out of 5 stars
Locks up Every Time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for basic web surfing and video watching. It has locked up every time; Have not made it through one Netflix movie nor one YouTube video without having to shutdown and restart. Very disappointing considering it's advertised as a gaming computer - can't possibly see how someone could play any game. Considering my 2014 Kindle can still handle playing videos But this 2019 unit cant even handle YouTube is ridiculous. And to answer all the questions about the DVD/CD player for all the discussions online: it DOES NOT have one, had to but an external Unit.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 15.6-Inch laptop, model number 81UT00EAUS, ships with Windows 10 S-Mode Operating System, which should not freeze. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Rated 3 out of 5 stars
It's okay!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay! Do I wish I would have chosen something else yes...it's slow..
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 15.6-Inch Laptop with its 256GB solid state hard drive and 8GB RAM, should not be a slow configuration. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Rated 3 out of 5 stars
Its an average laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's average. No bells and whistles but good for what I need it for.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 15.6-Inch Laptop,l model number 81UT00EAUS, is a mid-level, moderate use configuration, with its AMD Ryzen 3 3200U processor. This Dual-Core/Four-Thread processor has a base speed of 2.6GHz and a boost speed of up to 3.5GHz. This configuration has 8GB of DDR4-2400MHz RAM and a 256GB solid state hard drive. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.
Rated 3 out of 5 stars
don't woek
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work stalled no good Stalls like crazy. Made me very unhappy.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We hope the issues you were having with your Lenovo IdeaPad 15.6-Inch laptop has been successfully resolved by this time. If not, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Rated 2 out of 5 stars
Not a good buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t purchase this computer again. I understand now why it is priced so low. Very low quality materials. The webcam is so terrible it almost can’t be used for zoom meetings. It constantly crashes when using to many programs. Wouldn’t recommend if you need for work or school.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 15.6-Inch Laptop, model number 81UT00EAUS, ships with a 300p webcam. This model uses Windows 10 S-Mode Operating System and should not crash. If you have switched out of S-Mode, Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Rated 3 out of 5 stars
Poor display quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its slow price wise expensive slow in 4k videos poor display
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello there, The Lenovo IdeaPad 15.6" laptop ships with an AMD Ryzen 3 3200U processor with a base speed of 2.6Ghz and 3.5GHz boost. It's Integrated AMD Radeon Vega 3 Graphics and 8GB of ram means this unit is a mid use laptop that is great for multi-tasking, internet browsing (with multiple tabs), and Microsoft office type programs. This unit supports 1920x1080 FHD (1080p) resolution. It is not meant for 4k UHD resolution. If you need further assistance with this issue we recommend reaching out to Lenovo Tech support at 877-453-6686
Rated 3 out of 5 stars
Very slow to load
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent installed anything and it slow to load and process things
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 15.6-Inch laptop with its 256GB solid state hard drive will boot from off to the Windows 10 Desktop in less than 20-seconds. It will load files and programs fast as well. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Rated 1 out of 5 stars
iffy purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my 15 days to return the item has expired. my fault for not getting geek squad protection and for not opening the box when it arrived. that all being said, the computer works but when connected to the internet, it doesn't stay connected for long. works great for about ten minutes then stops working for an hour. tried to reset the laptop, the laptop will not reset. lenovo tech support did nothing to help me either. will probably and up buying another laptop but this time, not at best buy. basically i am out the money i paid for the laptop with an expired receipt. this was not a happy purchase or experience.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad 15.6-Inch Laptop, model number 81UT00EAUS. This model ships with 5G 802.11AC WiFi. Be sure you have the latest version of Windows 10 on the computer, then update all of the BIOS files and drivers up to this latest version of Windows 10. If the issue continues we recommend you call Lenovo Tech Support at: 877-453-6686.
- Cons mentioned:Camera quality
Rated 1 out of 5 stars
Nothing but problems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is joke. Had to pay software $70 to fix the microphone driver. Computer now keeps dropping internet connection. Now its going back. I won't buy another Lenovo again. Made in China. That says it all.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad 15.6-inch laptop, model number 81UT00EAUS. This model ships with a 300p webcam with a microphone build in. Be sure all of the webcam drivers are up to date for the best performance. Here is a link to a new driver update for your web cam that may help performance:
https://download.lenovo.com/consumer/mobiles/9u4c05af0a50.exe. You can update all BIOS files and drivers on this computer easily by scanning the computer with the Lenovo Utility software installed on the computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
Rated 2 out of 5 stars
Sluggish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 websites open at once and.it cant keep up. Sites are scrolling pics so alot of data but c'mon. Scrolling is not smooth. Looong wait time for refresh or page loads. Contrast vs. screen viewing angle is bad. Will attempt to return it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 15.6-Inch Laptop, model number 81UT00EAUS, is a mid-level, moderate use configuration, with its Dual-Core/Four-Thread AMD Ryzen 3 3200U processor. This processor has a base speed of 2.6GHz and a boost speed of up to 3.5GHz. This configuration has 8GB of DDR4-2400MHz RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. If you are experiencing slower than expected performance, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Rated 1 out of 5 stars
DO NOT BUY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i DO NOT RECOMMEND THIS. I WOULD RATHER HAVE SPEND 2X THE MONEY and got something that is decent. it is like a toy laptop, hard to use mouse pad, glitchy etc.. unless you like getting frustrated and move as slow as a sloth don't bother. spend an extra whatever and get a HP with enough GB. I never do reviews, it is 3 months old and i don't know if i could give this garbage away. ok, good luck
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 15.6-Inch Laptop, model number 81UT00EAUS, is a mid-level, moderate use configuration, with its AMD Ryzen 3 3200U processor. This Dual-Core/Four-thread processor has a base speed of 2.6GHz and a boost speed of up to 3.5GHz. This configuration has 8GB of DDR4-2400MHz RAM and a 256GB solid state hard drive. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.














