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Customer Ratings & Reviews

Your price for this item is $49.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1316 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ideapad 1i's affordability, ease of use, and performance. Many appreciate its lightweight and compact design, along with good battery life. However, some users point to limitations in storage and RAM as drawbacks. Concerns were also raised regarding the screen quality and touchpad responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,316 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little laptop for looking at email and shopping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a laptop, i highly recommend Bestbuy.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    The worst laptop ever.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I deeply regret buying this laptop. It froze as soon as I turned it on. I connected it to my Sony 4k TV and the picture would flicker. I will return this back to Best Buy as soon as I can. I should have realized a computer as low as $99.00 had to be too good to be true. I want my money back or a great deal on a better quality lap top. Don't buy this laptop because you will regret it like I do.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This entry-level, Lenovo IdeaPad 1i 14 Laptop is a light workload configuration that ships with Windows 11 S-Mode, 64-bit Operating System installed. Windows 11 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 11 Home 64-bit Operating System, at no additional cost. Once again, this Lenovo IdeaPad 1i 14 Laptop is an entry-level, light workload configuration. We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use and your workload. Lenovo

  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great .and does everything that i need it to do

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the entry-level, Lenovo IdeaPad 1i 14 laptop. We are pleased to hear that the entry-level, IdeaPad 1i 14 meets your computing needs so well. We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use and your workload. Lenovo

  • Rated 5 out of 5 stars

    New Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for kids 8-13 that just wanna play Roblox!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Love Laptop Disappointed in how slow it works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop just really disappointed on how slow and sometimes it won't even get on internet. Is there any way to get the laptop to perform better?

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, DebraC, we are sorry to hear that the performance of your IdeaPad 1i 14 has not met your expectations. This IdeaPad 1i is an entry level, light use system with an Intel Celeron N4020 processor, with a base speed of 1.1GHz and a boost speed of up to 2.8GHz, 4GB of RAM and a 64GB eMMC drive, for quick access to files and programs. This Lenovo IdeaPad 1i 14 is not meant for multi-tasking or demanding programs. It is good for utilizing built-in and compatible applications available in the Microsoft App store and light internet browsing. As far as increasing speed, a couple things could impair performance. First, there is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on-screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support for additional help at: 877-453-6686. Lenovo

  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect, eerythning i needed and more, great price!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the entry-level, Lenovo IdeaPad 1i 14 Laptop. We are pleased to hear that the value and performance of the entry-level, IdeaPad 1i 14 meets your computing needs so well. We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use and your workload. Lenovo

  • Rated 5 out of 5 stars

    Lenovo Ideapad 1i 14.0" HD Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter's birthday and she loves it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the entry-level, Lenovo IdeaPad 1i 14 Laptop for your daughter. We are pleased to hear that the entry-level IdeaPad 1i 14 is working out so well for your daughter. We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use and your workload. Lenovo

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop! I highly recommend this laptop!!!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the entry-level, Lenovo IdeaPad 1i 15 Laptop. We are pleased to hear that the entry-level IdeaPad 1i 14 meets your computing needs so well. We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use and your workload. Lenovo

  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Very slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sake for $100, too slow to be worth that price. Can't handle Chrome running with a couple tabs open.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you have had a poor experience with our product. The Lenovo IdeaPad 1i 14, model number 82V6S00000, is an entry level, light use system with an Intel Celeron N4020 processor, with a base speed of 1.1GHz and a boost speed of up to 2.8GHz, 4GB of RAM and a 64GB eMMC drive, for quick access to files and programs. This model ships with Windows 11 Home in S-Mode Operating System, a more secure, lighter version of the Windows 11 Operating System due to the computer’s entry level specifications. This Lenovo IdeaPad 1i 14 is not meant for multi-tasking or demanding programs. It is good for utilizing built-in and compatible applications available in the Microsoft App store and light internet browsing. We recommend you check the requirements and compatibility of any software you will be installing on your computer or know what specifications and features you need to effectively complete various workflows and tasks if being use for work, education, or personal use before you invest in any computer. Lenovo

  • Rated 1 out of 5 stars

    Do not purchase.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of complete crap and waste of money. I used one time and the nexr day it would not power on, nothing I was very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Yvonne41, we are sorry to hear that you encountered an issue with your IdeaPad 1i 14. We recommend reaching out to Lenovo Tech Support and proving a representative with details of your issue so they can help provide a solution. Here is phone number to get in contact with tech support: 877-453-6686. Lenovo

  • Rated 1 out of 5 stars

    Laptop computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for my computer. Still says will issue a refund but hasn’t happened yet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible to get set up as a local account. Windows S Mode. Shift FN F10 did not work. Found a work around but should have been easy.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Den2cool, we are sorry to hear that you encountered a issue with your IdeaPad 1i 14. Should you encounter an issue in the future, we recommend reaching out to Lenovo Tech Support at this phone number to work with a representative to find a solution: 877-453-6686. Lenovo

  • Rated 1 out of 5 stars

    DO NOT BUY THIS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a horrible device. Super slow, can't run more than one program at a time. Even typing on this tends to slow the computer down.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, DG91, we are sorry to hear that you have had a poor experience with our product. The Lenovo IdeaPad 1i 14, model number 82V6S00000, is an entry level, light use system with an Intel Celeron N4020 processor, with a base speed of 1.1GHz and a boost speed of up to 2.8GHz, 4GB of RAM and a 64GB eMMC drive, for quick access to files and programs. This model ships with Windows 11 Home in S-Mode Operating System, a more secure, lighter version of the Windows 11 Operating System due to the computer’s entry level specifications. This Lenovo IdeaPad 1i 14 is not meant for multi-tasking or demanding programs. It is good for utilizing built-in and compatible applications available in the Microsoft App store and light internet browsing. We recommend you check the requirements and compatibility of any software you will be installing on your computer or know what specifications and features you need to effectively complete various workflows and tasks if being use for work, education, or personal use before you invest in any computer. Lenovo

  • Rated 1 out of 5 stars

    Slow computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slowest computer I have ever owned it takes several minutes just boot up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Network adapter (aka internet) keeps failing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage! Network adapter keeps failing and forcing me to pay to have it fixed in store just to have it fail two days later.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you had issues with the Wi-Fi connectivity of your Lenovo . In advance, this is a lengthy response, however we want to give you as much information as possible to help ensure your issue is resolved. If you are experiencing lowered Wi-Fi connectivity, please check to be sure you have the latest version of Windows 11 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 11, including those BIOS files and drivers controlling Wi-Fi. You can accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on “Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you get a message saying that there are no new updates available, you can directly update/reinstall the Wi-Fi Driver within Windows 11 Operating System on this Laptop. Here is a guide to help with the drivers:https://www.intowindows.com/how-to-reinstall-wi-fi-driver-in-windows-11/ If the issue continues, we recommend you contact Lenovo Tech Support for additional help at this phone number for additional assistance: 877-453-6686. Lenovo

  • Rated 3 out of 5 stars

    Proprietary programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice little labtop but it is proprietary to Microsoft apps unless you disable the security features and reinstall windows

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my mother for Christmas. Now it's not coming on at all. What a waste.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product didn't work and Best Buy made no attempt to fix or offer a discount on another. I was not pleased.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello DjeneH, we are sorry to hear that you encountered an issue with your IdeaPad 1i 14. We recommend reaching out to Lenovo Tech Support and proving a representative with details of your issue so they can help provide a solution. Here is phone number to get in contact with tech support: 877-453-6686. Lenovo

  • Rated 1 out of 5 stars

    aweful comp

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aweful product-hardly use it asnd its broke already-not even a year old

    No, I would not recommend this to a friend