Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$399.99
Save $19
The comparable value is $418.99

Customer reviews

Rating 4.6 out of 5 stars with 1678 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,678 reviews
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price and my needs. I love also that it’s touch screen.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TracyB,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your IdeaPad 1i meets your needs.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Online purchase pick up in store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my online purchase experience great device and pick up was very easy

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey user226105,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are absolutely loving your IdeaPad 1i.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Better than I expected

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It like what you need for the basic task, I used for my work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the colors and speed and options available for this computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was super light. I ended up returning it because i couldn't get it to connect to my internet.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great until the internet issues

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a good laptop. If youre looking for cheap, like I was, youre going to get what you pay for. Ive had to factory reset once already, call tech support twice and restart it multiple times. The main issue is that it disconnects from the internet every hour for 5-10 minutes, then automatically reconnects. Its so annoying! Just pay $200 more and get something higher quality!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Brandon, we're sorry to hear that you ran into this issue with your IdeaPad. To help resolve this issue, for now, we recommend following these troubleshooting steps: 1. Perform a static discharge/power cycle. To do so, first remove all cables connected to the device (power adapter, HDMI, external mouse, external keyboard, etc.). 2. Be sure device is powered off, then. press and hold the power button down for 60 seconds. When done, re-attach all cables and insert the power adapter, letting the laptop charge for a couple minutes, then power up the machine as usual. 3. Try to update the drivers on the Lenovo Support site: https://pcsupport.lenovo.com/. Type the machine serial number (S/N) on the search bar. Hit enter to search the details regarding that unit. Click on the Drivers and Software tab, head to the Manual Update tab. Filter the Operating System drop-down to Windows 11 and proceed to downloading / updating the drivers. Restart your laptop when updates are done. If your issue persists after these steps, we then recommend contacting Lenovo Support directly at this number: 855-253-6686, to work with a representative for more in-depth troubleshooting. We appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best.com made my purchase very easy a seamless. Both the new computer and I watch come quickly and secure. Very satisfied with both.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AnitaB, thanks for choosing Lenovo! We're thrilled to hear that you are very satisfied with your purchase, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Great for what I need!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nothing too fancy, but it’s perfect for what I need for school and work!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Jord,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your IdeaPad 1i is perfect for your needs.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Money spent well

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is a good laptop. Everydday tasks for light users are easy to fulfill with this laptop. Quality is on the good side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This laptop is a gem!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a gem. Fast, easy to navigate the screens, a real pleasure to operate.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey PhillipsJ,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your IdeaPad 1i has been a pleasure to use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good place to purchase computer's. The employees are very knowledgeable and helpful.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey EdP1956,

      Thanks for choosing Lenovo!

      It is good to know that your shopping experience was awesome, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Best product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy to purchase this laptop, it's very helpfulpful for my work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy took good care of me when buying laptop. Very helpful and love my new laptop!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi EdwardG,

      Thanks for choosing Lenovo!

      We are glad to hear that you love your IdeaPad 1i and that it offers great value to you. We appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Not high end, but great for what it is!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my high schooler and it works fine for basic internet research and word processing types of functions. Great value for the money.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, RLMAR, thank you for choosing Lenovo! We are glad to hear that it works fine for its use, and we appreciate you taking the time to share your experience and feedback with us. Lenovo

  • Rated 3 out of 5 stars

    Works pretty well

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ideapad works alright, I like it, this is the second Ideapad laptop ive had. I used to have a desktop and I loved it. this works well for my needs.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, RachellC, thank you for choosing Lenovo again! We are glad to hear that you are liking your IdeaPad, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 4 out of 5 stars

    Laptop User

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for price with good specs. Bought for spouse but spouse didn’t want it— boy was I happy! Decided to keep for myself since spouse broke keys on old laptop. Great for replacement laptop along with memory and specs.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Chicago, thank you for choosing Lenovo! We are glad to hear that your unexpectedly self-gifted IdeaPad has been good for you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Works great for my purpose.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop. I shopped around and did some quick research and settled on this one.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey,

      Thanks for choosing Lenovo!

      We are glad to hear that your IdeaPad works great for you and your needs, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    The best place for electronics

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive bought 2 tvs and now 2 laptops from best buy allong with all my electronics. I only buy from best buy! 5 stars!!!!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Movieman, thanks for choosing Lenovo! We are glad to hear that your shopping experience continues to be excellent at Best Buy, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter for 1st and second graders. It is easy to manage and cost effective.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey PaulC,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that it is working great for its use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. It is an older generation processor. But satisfied with the performance so far.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Barry, thanks for choosing Lenovo! We are thrilled to hear that you are satisfied with your IdeaPad, and we appreciate you sharing your feedback with us. Lenovo