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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1678 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,678 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for home /school use. Absolutely love it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi CrystalM, thanks for choosing Lenovo! We're thrilled to hear that absolutely love your IdeaPad 1i, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Roblox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, except can't play roblox. It was somewhat slow.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Zazyzoe, thanks for choosing Lenovo!

      We hope that you are otherwise enjoying your IdeaPad, and we appreciate you taking the time to share this with us.

      Feel free to reach out to us via the Q&A section of this product page should have any questions or need assistance. Lenovo

  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast laptop my boy love it web browsing ligh game perfect

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, FeiL, thank you for choosing Lenovo! We are glad to hear that is working great for its use, and we appreciate you taking the time to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service ,and help with finding right laptop

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Tino, thank you for choosing Lenovo! We are pleased to hear that your shopping experience was great and that you found the right solution for you. We appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Budget friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered early, Does what I need it to do. Fair price

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AaronP, thanks for choosing Lenovo!

      We are pleased to hear that your IdeaPad meets your needs, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent, not what I thought but it ok for the price

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi CmileC, thanks for choosing Lenovo! We're glad to hear that your IdeaPad has been sufficient for you, and if we can help in any way with your IdeaPad, please contact Lenovo Support for assistance. We appreciate you sharing your perspective and feedback with us. Lenovo

  • Rated 1 out of 5 stars

    Poor Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop on 6/1/2024 for $279,99, I asked the person who processed the purchase if I will be able to get price match on that laptop, he replied that I can, but assured me that I won’t find cheaper than this price because it was on sale for 2 days only. According to this assurance I totally forget about following up on price match, but I was really shocked when I came back to the same store to buy a mouse on 7/24/24 at around 5:00 pm, I saw the exact same laptop, same color, same spec, same location is for $249,99, the price dropped $30, and I saw the same person who processed the purchase, I asked him that you gave me wrong information, he simply replied that we don’t know anything about sales, I talked to the manager, the only thing he offered me is join best buy membership and pay $50 in order to get $30 back for price matching. I call main department and talked to a representative and his supervisor, they give me the same option to get my price matching that I have to pay $50 for membership even though when I told them that they assured me that there’s no cheaper price after I bought the laptop I feel like I was misleaded by giving me wrong information, careless, unprofessional, unacceptable customers service, and this is really frustrating. Please try to address this ASAP only because when It comes to electrics, the first thing that comes on the table is Best Buy, and this situation will definitely shake the trust between you and the customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Great for school, work and other things.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Sharon, thanks for choosing Lenovo! We're thrilled to hear that IdeaPad has been great for your use. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Decent price Decent job performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger than I like but fine for the charity work I do.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey bogtheclub,

      Thank you for choosing Lenovo!

      It is great to know that your IdeaPad meets your needs, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is working fine the screen shows great

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi PhillipW, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad is working just fine for you, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and worth the money. . .

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad has been excellent for you. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased several products from Lenovo and have never been disappointed.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, EliB, thank you for choosing Lenovo again! We are glad to hear that your IdeaPad doesn't disappoint, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and practical for work, the load is very durable

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, FrankG. Thank you for choosing Lenovo! We are glad to know that your IdeaPad 1i has been excellent for you, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop just wish could find a stylus pen that works with the touch screen

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JaminC, thank you for choosing Lenovo! Regarding the touchscreen, while it can be used with your finger, an active or powered pen will not work with this model, as it does not have the unique technology to support pen input. We are glad to hear that your IdeaPad has been good, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    great computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. It works for what I purchased for,

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi LouiseB, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad has been great, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Idealpad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. The price not so bad for a student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice and sturdy laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and sturdy laptop. It's perfect for kids.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AVAV, thanks for choosing Lenovo! We're thrilled to hear that it is working nicely for its use. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good laptop For the price I’m really happy

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey OsbaldoBg, thanks for choosing Lenovo! We're thrilled to hear that you are really happy with your IdeaPad. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Lenovo

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight performance is great perfect to carry it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KBAKHSH, thanks for choosing Lenovo!

      We are glad to hear that your IdeaPad is working out great for you, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    College student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for one of my daughters in college. She loves it and it works well.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Collegemom, thank you for choosing Lenovo! We are glad to hear that your daughter loves it, and we appreciate you taking the time to share your thoughts with us. Lenovo