Customer Ratings & Reviews
- Model:
- 82QD00DHUS
- SKU:
- 10434907
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
Wrong Laptop Received
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went to return it at my local Best Buy, and all they told me was to hold on to it because they had submitted a form and a new one would be sent to me. That immediately raised red flags — why would they let me keep the wrong laptop if a replacement was truly on the way? It felt like they were just trying to avoid dealing with the issue properly.
No, I would not recommend this to a friendYou get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is fine as far as speed, but not very impressed with the quality of the screen.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, SaraJ. While we are thankful that you chose our product, we are sorry to hear that an aspect of it has fallen short of your expectations. We hope that your IdeaPad has been otherwise good for you, and we appreciate you taking the time to share your thoughts.
Basic laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s basic laptops can’t be used other than college purpose
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, MohammedM, thank you for choosing Lenovo! We are glad to hear that your IdeaPad fulfills its purpose for you, and we appreciate you taking the time to share your experience with us.
Worst laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop for my niece for school back in July by August it would not load, and it was too late to return it. Took it to the Geek Squad and they kept it for a week, to reinstall Windows. They still couldn’t fix it, so they had to send it off because the motherboard needed to be replaced. This is the worst laptop I’ve ever purchased and per Best Buy’s policy they can’t give me my money back.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, CharitaD. We're sorry to hear that you ran into this issue with your IdeaPad, and we hope that your repairs are swift. If we can help, please reach to Lenovo Support for assistance, and we thank you for your time taken to share your experience with us.
Not so good unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not satisfied with this device, I see 2 problems - 1. When I try to play some 4K videos I was left with a blank screen and I have to restart the machine. 2. The machine restarts in middle of the work, that too I was working with some online applications not installing any stand alone apps.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Eswar. We are sorry to hear that you are having trouble with your IdeaPad. To try to resolve this, we recommend reviewing similar issues solved on Lenovo Support forums, or you can contact Lenovo Support directly here: 877-453-6686, to speak to someone for help. We appreciate your time in writing this review.
Really not the best
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this computer cause my last one was glitching really badly but this one is barely any better. Bought it for school but the battery only lasts and hour after being fully charged even with battery saver on. It keeps restarting and closing out all my tabs and windows for school so I'm constantly having to reopen the same tabs and it continuously kicks me off of every wi-fi. I barely use it because of how bad it is and yet it says I'm out of storage when I store next to nothing on here.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey AneA, we're sorry to hear that you're having such trouble with your IdeaPad. To help resolve this issue, for now, we recommend following these troubleshooting steps: 1. Perform a static discharge/power cycle. To do so, first remove all cables connected to the device (power adapter, HDMI, external mouse, external keyboard, etc.). 2. Be sure device is powered off, then. press and hold the power button down for 60 seconds. When done, re-attach all cables and insert the power adapter, letting the laptop charge for a couple minutes, then power up the machine as usual. 3. Try to update the drivers on the Lenovo Support site: https://pcsupport.lenovo.com/. Type the machine serial number (S/N) on the search bar. Hit enter to search the details regarding that unit. Click on the Drivers and Software tab, head to the Manual Update tab. Filter the Operating System drop-down to Windows 11 and proceed to downloading / updating the drivers. Restart your laptop when updates are done. If your issue persists after these steps, we then recommend contacting Lenovo Support directly at this number: 855-253-6686, to work with a representative for more in-depth troubleshooting.
Disappointed with this laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with this laptop. It is slow, Wifi drops frequently (other devices that I have that depend on wifi are not dropped so I know it is with this laptop), battery lasts maybe 3 hours max
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, KathrynB. We're sorry to hear that you're having these problems with your IdeaPad. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance.
Horrible customer service and was stuck in S mode
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer service. It was stuck in S mode. Took a while to ever get a hold of customer service and then kept getting transferred . Best buy let me return it. I would not recommend anything with S mode .
No, I would not recommend this to a friendCheap and works
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of garbage, but if youre looking for cheap than look no further
No, I would not recommend this to a friendAnnoying drags
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop’s fan is really loud. It doesn’t help that windows has this annoying feature where if you click on a tab even slightly it’ll drag it with the cursor.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, EdG1. We are sorry to hear that you are having trouble with your IdeaPad. If you still have it and if we can help, please call Lenovo Support for assistance at: 877-453-6686. We appreciate you taking the time to share your perspective with us.
Screen stopped working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop 2 months ago, and the display screen already stopped working. I purchased the Premium Care warranty with onsite support, but I was told to mail in my device to the depot for repairs, despite having onsite support warranty. Even after depot repair, the screen problem continued, and they want me to mail it in again. I would not recommend this product, or Lenovo.
No, I would not recommend this to a friendDO NOT BUY LENOVO LAPTOPS. THEY ARE GARBAGE.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am never buying Lenovo laptops ever again. Big mistake. We buy laptops for mobility & portability. For that the Wi-Fi has to work in these laptops. I bought 2 Lenovo laptops within a month. Both of them having the same problem. Wi-Fi drops every few minutes and you have to restart the laptop to get Wi-Fi to work every time. It beats the purpose of buying a laptop.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Gunashekar,
We're sorry to hear that you're having this problem with your IdeaPad laptops. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue.
To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem.
We then recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us.
Software issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HATE Lenovo safe mode, I can't install anything, for example, cannot install Norton package I have on my other computers, I need to buy a new Norton package
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, AndreA. We are sorry to hear that you are having trouble. To resolve this, we recommend switching out of Windows 11 Home in S mode to standard Windows 11 Home, should you desire, to enable use of unrestricted software. Here's a link to a Microsoft Support webpage (https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307) to learn about how to do so. We appreciate you taking the time to share your experience so that we may continue to better our users' experiences.
Prepare to have a desk top. Constantly on charger.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery on this laptop is complete trash!! It doesn't even last a full day and I'm not even using it more than 2 hours. When using it you can literally watch the battery life count down, just draining. I mean other than that it's a decent laptop. I'd give it a 4 star but it's so ridiculous every time I go to reach for it is dead.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey LisaC, we're sorry to hear that the battery life on your IdeaPad has been poor for you. Regarding this, there are many variables that contribute to shorter battery life. Thankfully, many of those variables can be adjusted. By default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend users utilize the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.
lenovo touch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't realize I couldn't access google. Battery life is not good.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Howard,
We're sorry to hear that you are dissatisfied with your experience using the IdeaPad 1i.
To try to resolve this, first, when you say you couldn't access Google, are you referring to the Google Chrome browser or the search engine? If the latter, you can adjust your preferred search engine in the Microsoft Edge browser. If the former, you will not be able to download applications like the Chrome browser without system modification.
For clarification, S mode – is a more secure, lighter version of the Windows 11 Operating System that only allows the downloading of applications from the Microsoft Store. If you try to launch or install an executable or .exe file, the system prevents it.
Should you desire to switch to Windows 11 Home to download the software of your choosing, here is a link to a Microsoft webpage that shares how to do so: https://support.microsoft.com/en-us/windows/windows-10-and-windows-11-in-s-mode-faq-851057d6-1ee9-b9e5-c30b-93baebeebc85
Now regarding battery life, if you want to squeeze out more battery life, we recommend utilizing the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). You can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.
Please let us know if you have any questions or if you request further assistance by posting a question in the Q&A section of this page.
We appreciate you taking the time to share your feedback with us.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning the laptop. It was not a smooth transition from my MacBook to this one. The keys feel very cheap and the trackpad was horrible. It also delayed too much for me to use for work.
No, I would not recommend this to a friendPrivacy Zero - Windows 11
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be retuning it. Having to put in my email address just setting it up. A lot of privacy issue float around with Windows 11. Most disapointing Best Buy is not able to do any thing about it.
No, I would not recommend this to a friendBeware of Windows 11
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase only because of Windows 11. Windows 11 apparently has this thing called “S mode” which makes the laptop unusable in support of certain applications to download.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, JoshX. We are sorry to hear that you are having trouble with your IdeaPad and apologize for any inconvenience this may have caused. For clarification, Windows 11 in S mode is a more secure, lighter version of the Windows 11 Operating System that only allows the downloading of applications from the Microsoft Store. If you try to launch or install an executable or .exe file, the system prevents it. Now, JoshX, should you desire to switch to Windows 11 Home, here is a link to a Microsoft webpage that shares how to do so: https://support.microsoft.com/en-us/windows/windows-10-and-windows-11-in-s-mode-faq-851057d6-1ee9-b9e5-c30b-93baebeebc85
Wonder why your business is suffering?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Between Best Buy and Lenovo, you couldn't spell customer service, let alone practice it. Lenovo sends me the wrong Product Restore drive, then tells me that Best Buy can provide it. I have to drive 100 miles each way to find out that the Geek Squad will fix my computer in a few days (none of which they mentioned when I spoke to them about when to bring my pc in), for $100 (also not mentioned). Never buying a Lenovo, and never shopping at Besst Buy again
No, I would not recommend this to a friendScott
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop would freeze up every time windows tried to update. Returned laptop
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Scott, we are sorry to hear that you had trouble with your IdeaPad, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues. We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us.