Customer Ratings & Reviews
- Model:
- 82QD00DHUS
- SKU:
- 10434907
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
DO NOT BUY LENOVO LAPTOPS. THEY ARE GARBAGE.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am never buying Lenovo laptops ever again. Big mistake. We buy laptops for mobility & portability. For that the Wi-Fi has to work in these laptops. I bought 2 Lenovo laptops within a month. Both of them having the same problem. Wi-Fi drops every few minutes and you have to restart the laptop to get Wi-Fi to work every time. It beats the purpose of buying a laptop.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Gunashekar,
We're sorry to hear that you're having this problem with your IdeaPad laptops. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue.
To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem.
We then recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning the laptop. It was not a smooth transition from my MacBook to this one. The keys feel very cheap and the trackpad was horrible. It also delayed too much for me to use for work.
No, I would not recommend this to a friendSoftware issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HATE Lenovo safe mode, I can't install anything, for example, cannot install Norton package I have on my other computers, I need to buy a new Norton package
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, AndreA. We are sorry to hear that you are having trouble. To resolve this, we recommend switching out of Windows 11 Home in S mode to standard Windows 11 Home, should you desire, to enable use of unrestricted software. Here's a link to a Microsoft Support webpage (https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307) to learn about how to do so. We appreciate you taking the time to share your experience so that we may continue to better our users' experiences.
Privacy Zero - Windows 11
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be retuning it. Having to put in my email address just setting it up. A lot of privacy issue float around with Windows 11. Most disapointing Best Buy is not able to do any thing about it.
No, I would not recommend this to a friendBeware of Windows 11
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase only because of Windows 11. Windows 11 apparently has this thing called “S mode” which makes the laptop unusable in support of certain applications to download.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, JoshX. We are sorry to hear that you are having trouble with your IdeaPad and apologize for any inconvenience this may have caused. For clarification, Windows 11 in S mode is a more secure, lighter version of the Windows 11 Operating System that only allows the downloading of applications from the Microsoft Store. If you try to launch or install an executable or .exe file, the system prevents it. Now, JoshX, should you desire to switch to Windows 11 Home, here is a link to a Microsoft webpage that shares how to do so: https://support.microsoft.com/en-us/windows/windows-10-and-windows-11-in-s-mode-faq-851057d6-1ee9-b9e5-c30b-93baebeebc85
Prepare to have a desk top. Constantly on charger.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery on this laptop is complete trash!! It doesn't even last a full day and I'm not even using it more than 2 hours. When using it you can literally watch the battery life count down, just draining. I mean other than that it's a decent laptop. I'd give it a 4 star but it's so ridiculous every time I go to reach for it is dead.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey LisaC, we're sorry to hear that the battery life on your IdeaPad has been poor for you. Regarding this, there are many variables that contribute to shorter battery life. Thankfully, many of those variables can be adjusted. By default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend users utilize the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.
Wonder why your business is suffering?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Between Best Buy and Lenovo, you couldn't spell customer service, let alone practice it. Lenovo sends me the wrong Product Restore drive, then tells me that Best Buy can provide it. I have to drive 100 miles each way to find out that the Geek Squad will fix my computer in a few days (none of which they mentioned when I spoke to them about when to bring my pc in), for $100 (also not mentioned). Never buying a Lenovo, and never shopping at Besst Buy again
No, I would not recommend this to a friendlenovo touch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't realize I couldn't access google. Battery life is not good.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Howard,
We're sorry to hear that you are dissatisfied with your experience using the IdeaPad 1i.
To try to resolve this, first, when you say you couldn't access Google, are you referring to the Google Chrome browser or the search engine? If the latter, you can adjust your preferred search engine in the Microsoft Edge browser. If the former, you will not be able to download applications like the Chrome browser without system modification.
For clarification, S mode – is a more secure, lighter version of the Windows 11 Operating System that only allows the downloading of applications from the Microsoft Store. If you try to launch or install an executable or .exe file, the system prevents it.
Should you desire to switch to Windows 11 Home to download the software of your choosing, here is a link to a Microsoft webpage that shares how to do so: https://support.microsoft.com/en-us/windows/windows-10-and-windows-11-in-s-mode-faq-851057d6-1ee9-b9e5-c30b-93baebeebc85
Now regarding battery life, if you want to squeeze out more battery life, we recommend utilizing the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). You can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.
Please let us know if you have any questions or if you request further assistance by posting a question in the Q&A section of this page.
We appreciate you taking the time to share your feedback with us.
Scott
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop would freeze up every time windows tried to update. Returned laptop
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Scott, we are sorry to hear that you had trouble with your IdeaPad, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues. We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us.
Lenovo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 90 days this product stopped working. The screen started to black out until finally when trying to turn it on one day, it never booted. Horrible product.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Maximus. We're sorry to hear that you're having this problem with your IdeaPad. To try to resolve this, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance, and we thank you for taking the time to share your perspective with us.
Disaster
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box to save a few dollars. The computer was in demo mode and locked with a different person’s password and username. The geek squad was no help and wants to charge me extra to fix it. I cannot access my computer. The whole thing is a disaster
No, I would not recommend this to a friendMotherboard died in 6 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The motherboard gave out on me 6 months into owning it and customer service is struggling to get back to me to get it fixed had to take it somewhere else and now it'll cost more than the actual laptop itself to fix better off buying a new laptop that isn't Lenovo at this point
No, I would not recommend this to a friendNot ideal
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3.2 not the sharpest tool in the shed but gets job done
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey ZachM, thanks for choosing Lenovo! We are pleased to hear that your IdeaPad meets your needs, and we appreciate you taking the time to share this feedback with us.
Lenovo = junk with useless warranty
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This complete junk. The laptop has issues with the wifi card and has been back to Lenovo twice with no resolution. Now I have a paperweight since the warranty is useless and I'm outside the return window. Never will touch a Lenovo again.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey there,
We're sorry to hear that you had a poor experience with our product and support. We are investigating this matter to make the necessary changes, and we are dedicated to delivering you the care you need.
We recommend staying in contact with Support until your issue is resolved or it is explicitly stated that your situation is unresolvable from a repair perspective.
We appreciate you taking the time to share your feedback with us, and we look forward to making this right for you!
For Elderly parent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly. The Home Screen is not like windows that we are used to seeing. I can’t find anything.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, SuzanneB. We are sorry to hear that you are having trouble with your IdeaPad. Micrsoft Support has lots of resources to learn more about Windows, how to navigate it, and tailor the user experience. One quick way to find something you're looking for is by searching "Get Help" in the search box in the taskbar at the bottom of the desktop on your IdeaPad. Also, Lenovo Support is here to help as well!
Manufacturing Failure
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was unlucky for my laptop. I purchased one and after 4 months. It has an issue with the screen. The brightness is always at high setting and can’t turn it down. Bring to the shop to fix and theh said it is manufacturing’s issue. Waste of money tho.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey cangthn, we're sorry to hear that you ran into this issue with your IdeaPad. To discuss your options, you can contact Lenovo Support directly here: 877-453-6686. Thank you for taking the time to share your experience with us, as your feedback does not go unnoticed.
Black Screen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for 3 months and the screen won’t turn on!!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, VevaG. We are sorry to hear that you are having trouble with your IdeaPad. Here's a link to a Lenovo help webpage (https://www.lenovo.com/us/en/glossary/laptop-wont-turn-on/?orgRef=https%253A%252F%252Fwww.google.com%252F&srsltid=AfmBOoriSc5t3qezNVOFnlaqFDdrxBn5gKObxRKoWqDU_y2nmTPWjUeQ) with answers on how to resolve your device not powering on. If the issue continues after following the webpage's suggestions, we recommend you call Lenovo Support for additional help at: 877-453-6686. We appreciate you taking the time to share your experience with us.
Save your money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is extremely slow and would not keep up with everyday normal tasks. It also started glitching two weeks of ownership. So im taking it a for s refund.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey DMJones,
Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your IdeaPad 1i, leading to you returning it. We apologize for the inconvenience that this may have caused you.
We hope that you choose our products again in the future and that you reach out us with any questions, concerns, or requests for assistance that you may have so that we can help improve your experience.
Best regards,
Lenovo
JUNK burn in on screen brand new out of the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer brand new out of the box, has an issue and best buy and Leveno won't do anything basically. Screen is burning in. Leveno will try to fix it but won't replace. Spent $300+ and have a broken computer. Never again for best buy or Leveno. This isn't the type of thing that should happen with a laptop out of the box new.
No, I would not recommend this to a friendYou’re going to have buyer’s remorse one way or an
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is fine. Shortly after return period went on sale for $170 less ( I paid $499, now $329. Found out I could have bought some program that would have extended return period, but no exception for me. Just received another email today thanking me for being a cardholder for 17 years. I can assure you there will be no more purchases.
No, I would not recommend this to a friend