Customer Ratings & Reviews
- Model:
- 82QD00DHUS
- SKU:
- 10434907
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
Mic broke
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic stopped working 1 week after we got it, it was a christmas present so time it was opened it was to late to return . So we cant even use it it for online school like we wanted
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey RachelG,
We're sorry to hear that you're having this problem with your IdeaPad.
To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us.
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought new laptop However it was Open box So frustrating bcoz the laptop lock Bitlocker That mean it’s already been used.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, AkheelM. We are sorry to hear that you are having trouble with your IdeaPad. To try to resolve this, we recommend contacting Lenovo Support directly here: 877-453-6686, to speak to someone for help. We appreciate your time in writing this review, as it will be used as we look into this matter to make the necessary changes.
Poor battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok but had a poor battery life. I needed for school and I had trouble with proctorio and lockdown browser. I had to returned it
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, AllenT. We are sorry to hear that your IdeaPad 1 was not a good fit for you, leading to you returning it. We hope that your new device meets your needs well, and we thank you for taking the time to share your thoughts with us.
Beware... don't trust anything based on common sen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely NO WHERE did it say this laptop was coming with a dead battery and NO chord to charge it. Doesn't seem like such a good deal now. Also, it made for a sad child on Christmas morning when she couldn't even power ot up.
No, I would not recommend this to a friendDamaged
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received my new Laptop .When i powered it on i saw a green horizontal line on the screen and I knew that something was not right .Called it in and i had to return it .Disappointed ..Damaged ..
No, I would not recommend this to a friendRefund my money u stole
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never got my order and they don’t want u give u a refund. Horrible company don’t care if they delivery person misplaced it I want my money back Best Buy!!!!
No, I would not recommend this to a friendMisinformed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So extremely dissapointed that what i thought was a new computer ended up being refurbished. It was a gift and now the person i gifted their name is on the dark web! Omg!!!
No, I would not recommend this to a friendBlue screen of death
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on 1/1/25. On 1/16/25 the BOD popped up. Computer was useless and took back to store only to be told it was past the return date.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JoannB, we're sorry to hear that you ran into this issue with your IdeaPad. To try to resolve this, we recommend contacting Lenovo Support here: 877-453-6686, for assistance. We appreciate you taking the time to share your feedback with us.
Not quite for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With it having modified windows 11 it did not work out for me.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, JennyM. We are sorry to hear that your IdeaPad 1 running Windows 11 Home in S mode did not work for you. In the future, feel free to reach out to our support team to learn home to switch to standard Windows 11 Home to see if this improves your satisfaction. We appreciate your time to leave your perspective with us.
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year and my laptop screen is dark. Idk what is going on
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi VanessaD,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 1i. We apologize for any inconvenience that this has caused you, and we'd like to work with you to try to resolve this issue.
To start, if the screen is dark, not completely off, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can and reach out to us via the Q&A section of the product page should you have any questions or further comments.
Best regards,
Lenovo
Screen issues
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen gone black in less than 6 months of purchase. Geek squad certification cannot be trusted.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey NaveenM,
Thank you for your feedback. We're sorry to hear that you're having this problem with your IdeaPad 1i. We apologize for any inconvenience that this may have caused you. We'd like to work with you to try to improve your experience.
Since we do not know why the display won't turn on, there could me several causes, so we cannot provide immediate troubleshooting help. However, we recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us.
jank.. buy known brands. save time.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this item was pretty jank.. wouldn’t turn on two days after not even opening it..
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey there, ALLP, we're sorry to hear that you ran into this issue with your IdeaPad. If you still have your IdeaPad, here’s a link to a Lenovo Support webpage (https://support.lenovo.com/us/en/videos/vid100760-how-to-laptop-doesnt-power-on) with tips on how to troubleshoot the issue and a video with step-by-step instructions as well. Please reach out should you have any further trouble, and we appreciate you taking the time to share your feedback with us.
Not good this company Lenovo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommend this computer beacuse the warranty not protected screen when accidentally broken and the company charge me if sends to company to fixed to LENOVO
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Towering. We are sorry to hear that your experience has been poor, as this goes against what we stand for with users of our devices. For clarification, it is within the terms of our limited warranty that accidental damage is not covered. This is common across the industry, and why we always recommend considering additional coverage to protect your investment should accidents happen. Should you want to discuss your repair options further, please feel free to reach out to our support team again for assistance.
thumbs down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is subpar. The processer is slow. The internet connection fails.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Katbyrd, we're sorry to hear that your IdeaPad has fallen short for you in various ways. To help improve what we can, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We appreciate you taking the time to share your feedback with us, as it does not go unnoted.
Trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted 3 days then bricked itself so I folded it in half. Waste of money
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Ericeff. We are sorry to hear that you were having trouble with your IdeaPad. In the future, should you encounter an issue with our products, please feel free to reach out to our support teams for assistance.
I don't like this computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was on sale and looked like a good deal. I should have bought a different computer.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, GordonS. We're sorry to hear that you are not liking your IdeaPad. If you could, please share some details of what went wrong or reach out to Lenovo Support here: 877-453-6686, so we can help to alleviate your dissatisfaction.
suggestion: test laptop before leaving the store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.owned for six hours. laptop does not do what online documentation says it does
No, I would not recommend this to a friendTerrible customer service after purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible customer service at the store and telephone. The worst experience!!!!
No, I would not recommend this to a friendBest Buy does not have any customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy lied about their promotion. Their customer service is non-existant.
No, I would not recommend this to a friendA decent laptop for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this laptop has a good balance of affordability and quality/features. It runs well, the screen is a decent size (and also has touchscreen capability, which my previous laptop didn't), and it's fairly light. It's not exactly a fine-tuned gaming machine or anything, but if you just need something to browse and do office tasks with (which is what I bought it for), this should work just fine.
I would recommend this to a friend