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Customer Ratings & Reviews

$429.00
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The comparable value is $519.90

Customer reviews

Rating 4.6 out of 5 stars with 1709 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the product's excellent overall performance, responsive touchscreen, and impressive portability. They also appreciate its good processing speed, exceptional battery life, and modern design. However, some customers have experienced minor issues with connectivity, such as Wi-Fi disconnections. A few users also noted that the RAM could be stronger and the speaker volume does not get very loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,709 reviews
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Lenovo. Happy, 50 Love my Lenovo. Happy, 50 times Love my Lenovo. Happy, 50 times Love my Lenovo. Happy, 50 times Love my Lenovo. Happy, 50 times Love my Lenovo. Happy, 50 times Love my Lenovo. Happy, 50 times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Met my needs for simple tasks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for simple schoolwork, sadly the battery didn’t hold up as much as advertised and I only had 6 tabs open, but still got good enough juice for 7 hrs with battery saving settings.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, AngelH. Thank you for choosing Lenovo! For clarification, the specifications section on this IdeaPad's product page says the battery life is up to 6 hours, so you may consider that you are flying above expectations. We are glad to hear that your IdeaPad 1i, meets your needs, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for daily use, good for streaming and watching movies

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Lenovo review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Dell Inspiron for the last 10 years and thought this would be an upgrade. The only upgrade is the speed. The battery life does not last as long as advertised and I am having trouble transferring my files from my Dell and my photos taken on my iPhone do not auto load into the photos file like they did with my Dell. I have been trying to follow the instructions but it is for an android phone. I am thinking about returning to Best Buy and maybe get an HP.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, RitaS. We are sorry to hear that you are having trouble with your IdeaPad. We recommend making adjustments in power settings on your device to help customize efficiency to stretch your battery life further. If you would like assistance, please feel free to reach out to our support team at: (877) 463-6686. Thank you for taking the time to share your experience with us. Lenovo

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Constantly drops Fiber Internet Connection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've given this laptop 10 months and am very sorry I bought it. Luckily I kept my old HP laptop, which still works better than the new Lenovo, because otherwise I would constantly loose work, video connection, loose my job... It constantly looses internet connection while everything else in my household doesn't. The battery is already almost dead and I have to constantly charge it. I finally found a way to turn off these ongoing un-useful Lenovo notifications to sell me things nobody needs while interrupting me. I understand that I didn't pay a fortune for this Lenovo laptop and honestly, I didn't expect it to do what a $2,000 laptop does, BUT I expected BASIC things to work: stay connected to fiber internet and have a healthy battery for at least 2 years.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi pfrtx,

      We're sorry to hear that you are having such trouble with your IdeaPad. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

      Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Reasonable Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty does what I need it to do. Fully functional. Three stars because the speakers and video are low quality. I have to connect an external speaker to watch a movie.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Snoodle, thank you for choosing Lenovo! We are glad to hear that your IdeaPad meets your needs, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Used computers are great Christmas gifts.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a great value as an open box item for use by a disabled person. Nice Christmas gift for someone disabled to be their productive self.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi lfgray77, thanks for choosing Lenovo! We're thrilled to hear that it is working nicely for them, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Great speed and the kids love playing games on it too

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was super light. I ended up returning it because i couldn't get it to connect to my internet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get computer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. It does everything I asked of it. I even used it to dj in a pinch

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BmoreSpence,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your IdeaPad 1i has been great for you and that it meets all of your needs.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Worked well for a class I was in and was a le to complete my work fast with this laptop. Would definitely buy this brand again.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Asjr, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad is working well for your use, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Great tech

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo is a very good brand all around. The ease of shopping online at Best Buy, finding exactly what you need and picking it up was a breeze

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi SamonaS, thanks for choosing Lenovo! We're thrilled to hear that your experience has been great across the board, and we really appreciate you sharing your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my kids in home school. They can easily show their work using screen writing option.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TTBolt,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that it is perfect for your kids.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Laptop User

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for price with good specs. Bought for spouse but spouse didn’t want it— boy was I happy! Decided to keep for myself since spouse broke keys on old laptop. Great for replacement laptop along with memory and specs.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Chicago, thank you for choosing Lenovo! We are glad to hear that your unexpectedly self-gifted IdeaPad has been good for you, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, and the customer service was amazing, quick and easy curbside pick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for your kids also pre-teen friendly, my daughter uses it to create.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Tyle,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this IdeaPad 1i is a great fit for its use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great salesman often lead to great purchases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic purchase. It was a gift for my husband. Im overly thankful for how mych information Erick had, he was so helpful, patient and curious all while helping me find the perfect device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    met my expectations. i got an open box in good condition and i could not tell the difference. Def worth the money

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey CLOS, thanks for choosing Lenovo!

      We are glad to hear that your IdeaPad meets your expectations, and we appreciate you sharing your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Well worth the $

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very able laptop at a fraction of the price of many, many other brands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best.com made my purchase very easy a seamless. Both the new computer and I watch come quickly and secure. Very satisfied with both.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AnitaB, thanks for choosing Lenovo! We're thrilled to hear that you are very satisfied with your purchase, and we really appreciate you sharing your experience and feedback with us. Lenovo